Customer reviews from Samsung US
Samsung - Galaxy A17 5G 128GB - Black (AT&T)
Average customer rating
4.3
(2,304 Reviews)
Rating breakdown 2,304 reviews
5 Stars
1,391
4 Stars
522
3 Stars
200
2 Stars
93
1 Star
98
42%of customers recommend this product.
(
5 out of
12)
Customer Reviews for Samsung - Galaxy A17 5G 128GB - Black (AT&T)
Customer Rating
1
Slowest phone I've ever had
on June 29, 2026
Posted by: ASHERS
[This review was collected as part of a promotion.] This is the slowest Samsung device I have ever encountered. I had a Galaxy S21 Ultra for 5 years and not once did it ever run slow like this phone. Everything laggs using wifi and mobile data doesn't make a difference. If I could throw this phone away, I would. Makes me want to stay far away from the A series. I had to Google why my device was so slow, and had to change things in settings for it to work better, and even now it still lags especially with TikTok and Facebook.
Value
1
Response from Samsung USBy R&R, July 2, 2026
Hi ASHERS,
The Galaxy A17 features a large display, 5G connectivity, and useful Galaxy tools that help you stay connected, stream content, and engage on social media. We appreciate your feedback regarding the performance difference after moving from the Galaxy S21 Ultra, which you described as feeling slow across apps and connections.
The Quick Optimization feature enhances your device's performance by identifying apps that drain battery life. It efficiently removes unnecessary items from memory, deletes unneeded files, scans for malware, and shuts down background apps. Optimizing your phone is quick and easy. To do this, go to Settings, swipe to find Device care, tap on Optimize now, and then press Done.
Thank you for sharing the steps you've already taken and how the phone has performed with apps like TikTok and Facebook. We appreciate your choice of Samsung.
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
The Galaxy A17 features a large display, 5G connectivity, and useful Galaxy tools that help you stay connected, stream content, and engage on social media. We appreciate your feedback regarding the performance difference after moving from the Galaxy S21 Ultra, which you described as feeling slow across apps and connections.
The Quick Optimization feature enhances your device's performance by identifying apps that drain battery life. It efficiently removes unnecessary items from memory, deletes unneeded files, scans for malware, and shuts down background apps. Optimizing your phone is quick and easy. To do this, go to Settings, swipe to find Device care, tap on Optimize now, and then press Done.
Thank you for sharing the steps you've already taken and how the phone has performed with apps like TikTok and Facebook. We appreciate your choice of Samsung.
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Great product
on June 29, 2026
Posted by: Honeylavander26
[This review was collected as part of a promotion.] This phone is a step up from the Samsung Galaxy A16 5G.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing product slow speeds
on June 29, 2026
Posted by: Mellybelly
[This review was collected as part of a promotion.] It is an amazing device that is strong and extra sturdy i have dropped it over several times and it hasn't broken once yes the glass may be cracked on the camera but the camera still works amazing I may not know much about the galaxy ai which to me means it works so well i have no use to research it to find a better way for it the only problems I may have is its loading time and how slow it can get but thst may be the service so I gave it a five stars for how sturdy and strong it is holding up I am a clumsy person who drops her phone so often so having this type of phone is honestly amazing because it doesn't break very easily and its the perfect size I can hold it in my hands for hours at a time where it doesn't hurt perfect for if you are laying about doomscrolling or searching for jobs or eleven texting or calling. The phone itself is amazing the screen and how you look at is amazing and it can basically tell you you are having to much screen time because some times I do soo my app I watch video on burned into some parts but now major and goes away quickly but I also have my phone in bright because I can't see otherwise (my own problem not the phones) this is 10/10 and I would recommend to my friends this is great and amazing and I would gladly get another one from this brand of phones!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I luv my new galaxy A17 5g. It has better apps
on June 29, 2026
Posted by: ValleyGirl209
[This review was collected as part of a promotion.] My galaxy A17 5g apps are more options to choose from.my camera quality is excellent i have no complaints about it. I use my galaxy AI on my A17 5g more than you can imagine.my Bluetooth equalizer......I'm in love with the bass boost it has and it offers alot more features than my galaxy A15 did.im very happy with my new phone.thank you samsung.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing phone and features!!!
on June 29, 2026
Posted by: Dajaca88
[This review was collected as part of a promotion.] This phone is amazing and user friendly. It has high performance and responds beautifully to input. The weight and size are perfect too for my hands. Overall a great phone to own.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This phone is awesome.
on June 29, 2026
Posted by: MrsHolte
[This review was collected as part of a promotion.] When I use the phone, it is pretty good. And the details on it is very cool
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
This Phone is truly remarkable and extraordinary.
on June 29, 2026
Posted by: JerJer
[This review was collected as part of a promotion.] I use the Galaxy AI a lot actually, i use it for anything, even the smallest things, I just like seeing it in action and helping me no matter what, truly an amazing AI I do also use my phone for instagram, youtube, discord, reddit, ETC. I have other social media apps but those are the ones I use frequently because this phone helps me keep contact with my friends. I also LOVE how seamless everything is, to everything being at your finger tips, to even going as far as buttons don't have that boxy look, but rather the smooth circular look, it makes me feel sophisticated in a way. I sometimes use Netflix, but this is only when I scan QR codes to play Netflix games with my family.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing, affordable phone !
on June 29, 2026
Posted by: Sheyenne916
[This review was collected as part of a promotion.] This phones i fast and overall great ! The camera quality is amazing and its super fast when i am going back and forth between apps ! And Galaxy AI is very useful and convenient to use ! I love it !
Value
5
Written by a customer while visiting Samsung US