Customer reviews from Samsung US
Samsung - Galaxy A17 5G 128GB - Black (AT&T)
Average customer rating
4.3
(3,210 Reviews)
Rating breakdown 3,210 reviews
5 Stars
1,920
4 Stars
709
3 Stars
296
2 Stars
146
1 Star
139
33%of customers recommend this product.
(
6 out of
18)
Customer Reviews for Samsung - Galaxy A17 5G 128GB - Black (AT&T)
Customer Rating
3
It's ok for a new model.
on June 29, 2026
Posted by: Galaxy
[This review was collected as part of a promotion.] I bought this because my a14 dogged out. However it runs slow and the battery doesn't hold for long.
I do like the amount of storage on this phone. I wish I could play better games on here.
I do like the amount of storage on this phone. I wish I could play better games on here.
Value
3
Response from Samsung USBy R&R, July 2, 2026
Hiya Galaxy,
The Galaxy A17 5G offers expanded storage, 5G connectivity, and a large display, making it ideal for streaming, gaming, and daily use. It's great to hear that the additional storage has been beneficial since your upgrade from the A14. If you start to notice that your device is slowing down or the battery isn't lasting as long, it might be a good time to optimize your device.
The Quick Optimization feature improves your device's performance by identifying apps that drain battery life. It efficiently removes unnecessary items from memory, deletes unneeded files, scans for malware, and closes apps running in the background. Optimizing your phone is quick and easy. To do this, go to Settings, scroll to find Device Care, tap on Optimize Now, and then click Done.
For more information, you can check out the online article linked below. Your feedback about slower performance, battery life, and gaming experience is valuable to our teams. Thank you for being a part of the Samsung family.
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
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The Galaxy A17 5G offers expanded storage, 5G connectivity, and a large display, making it ideal for streaming, gaming, and daily use. It's great to hear that the additional storage has been beneficial since your upgrade from the A14. If you start to notice that your device is slowing down or the battery isn't lasting as long, it might be a good time to optimize your device.
The Quick Optimization feature improves your device's performance by identifying apps that drain battery life. It efficiently removes unnecessary items from memory, deletes unneeded files, scans for malware, and closes apps running in the background. Optimizing your phone is quick and easy. To do this, go to Settings, scroll to find Device Care, tap on Optimize Now, and then click Done.
For more information, you can check out the online article linked below. Your feedback about slower performance, battery life, and gaming experience is valuable to our teams. Thank you for being a part of the Samsung family.
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
4
Great fast dependable
on June 29, 2026
Posted by: Brittney
[This review was collected as part of a promotion.] The Samsung Galaxy a17 is great fast dependable and is my life line.
Value
4
Response from Samsung USBy R&R, July 17, 2026
Hey Brittney,
Thank you for sharing your thoughts on the Galaxy A17 5G. We are thrilled to hear how reliable your phone has been for you. The Galaxy A17 5G offers fast performance, dependable connectivity, and a vibrant display for everyday use. It’s great to know that your phone has become an essential part of your daily life. Thank you for choosing Samsung.
-Ty
Samsung Support
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Thank you for sharing your thoughts on the Galaxy A17 5G. We are thrilled to hear how reliable your phone has been for you. The Galaxy A17 5G offers fast performance, dependable connectivity, and a vibrant display for everyday use. It’s great to know that your phone has become an essential part of your daily life. Thank you for choosing Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
5
It works really well I love Samsung products
on June 29, 2026
Posted by: Ninersman
[This review was collected as part of a promotion.] I have a Samsung galaxy a14 but and still going strong so I know that these are good phones
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Pleased with my A17G5
on June 29, 2026
Posted by: Cruzer
[This review was collected as part of a promotion.] Without my A17 5G, I believe I couldn't live it comes very handy in my day to day life. It keeps me very close with my siblings, I get to photo outdoors activities such as birds, Osprey, bird nests, aside other outdoor activities that unfold unpredictively. So yes, I'm very happy with my A17 G5 to whom it may concern thank you very much!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
pretty great for the average person
on June 29, 2026
Posted by: Benjamin
[This review was collected as part of a promotion.] Very much up to date with all apps and the service features as far as having Galaxy AI and everything preloaded into one device at an affordable cost you can't go wrong
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent resilient cell,
on June 29, 2026
Posted by: ronnied
[This review was collected as part of a promotion.] Between my Samsung and AI features, I can do everything I want and need to do without having to depend on someone else. Best Bang for my buck !
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Good product for prepaid phone!
on June 29, 2026
Posted by: Secretariat1973
[This review was collected as part of a promotion.] I like my Galaxy phone with the pre paid service. I just wish it way stay charged better! It's a great phone for my budget! I like the AI features
Value
4
Response from Samsung USBy R&R, July 22, 2026
Good day Secretariat1973,
We appreciate you for taking the time to share your insight on your Galaxy A17 5G. The Galaxy A17 5G offers dependable everyday performance, helpful AI features, and smooth access to the apps you use most. We are glad it has worked well with your prepaid service and fits your daily needs. Wanting longer battery life makes sense, especially when you rely on your phone throughout the day. Thank you for being part of the Samsung family.
-Ty
Samsung Support
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We appreciate you for taking the time to share your insight on your Galaxy A17 5G. The Galaxy A17 5G offers dependable everyday performance, helpful AI features, and smooth access to the apps you use most. We are glad it has worked well with your prepaid service and fits your daily needs. Wanting longer battery life makes sense, especially when you rely on your phone throughout the day. Thank you for being part of the Samsung family.
-Ty
Samsung Support
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Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
3
The phone isn't as good as the other a series
on June 29, 2026
Posted by: HunnyLuv
[This review was collected as part of a promotion.] The phone I have now is nothing like the other phones I have purchased
Value
3
Response from Samsung USBy R&R, July 1, 2026
Hey there HunnyLuv,
Thank you for sharing your thoughts. The Galaxy A17 5G features AI capabilities, a vibrant display, and 5G connectivity, all designed to deliver a reliable everyday experience. We understand that your experiences with previous Galaxy devices shape your expectations when upgrading. We appreciate your feedback comparing this model to other A series phones, and we will share it with our teams as we work to improve future Galaxy devices. Thank you for being part of the Samsung family.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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Thank you for sharing your thoughts. The Galaxy A17 5G features AI capabilities, a vibrant display, and 5G connectivity, all designed to deliver a reliable everyday experience. We understand that your experiences with previous Galaxy devices shape your expectations when upgrading. We appreciate your feedback comparing this model to other A series phones, and we will share it with our teams as we work to improve future Galaxy devices. Thank you for being part of the Samsung family.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
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Written by a customer while visiting Samsung US