Customer reviews from Samsung US
Samsung - Galaxy A17 5G 128GB - Black (AT&T)
Average customer rating
4.3
(2,308 Reviews)
Rating breakdown 2,308 reviews
5 Stars
1,393
4 Stars
522
3 Stars
200
2 Stars
93
1 Star
100
38%of customers recommend this product.
(
5 out of
13)
Customer Reviews for Samsung - Galaxy A17 5G 128GB - Black (AT&T)
Customer Rating
5
“This phone has a very long-lasting battery, besid
on May 24, 2026
Posted by: Yazzzvir99
[This review was collected as part of a promotion.] One standout feature is its AI capabilities—it uses AI to optimize battery usage and app performance, making everyday tasks smoother. In gaming, the AI adjusts graphics in real time, balancing performance and battery life, so you get a stable frame rate. When streaming on Netflix, the AI enhances video playback, though sometimes there’s a slight lag, it still delivers impressive clarity. As for an overall review, the phone offers great battery life, solid signal reception, and useful AI features for its price range. It’s a good option if you want a reliable everyday phone with decent gaming and streaming performance.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
GalaxyA17jj
on May 24, 2026
Posted by: JSHOTSTL1071625
[This review was collected as part of a promotion.] I use my galaxy for work, fun, gaming, and more importantly, staying in touch with loved ones through video chat n
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
The u.i feeezes constantly it feature a mini fan.
on May 24, 2026
Posted by: Finotay
[This review was collected as part of a promotion.] It feeezes hot or cold lack ipbone retina style display sgould qualify a a inner fan with vent of course camera should not be parr of sceeen so obtursivley.
Value
1
Response from Samsung USBy R&R, May 26, 2026
Hello there Finotay,
Thank you for sharing your feedback on the Galaxy A17 5G. The everyday performance and display experience can significantly impact your daily use. The Samsung Galaxy A17 5G features a 6.7-inch FHD+ Super AMOLED display, offering vibrant colors and deep contrast, along with a smooth 90Hz refresh rate and Corning Gorilla Glass Victus for enhanced protection.
If you notice your phone fluctuating in temperature, please be aware that Galaxy devices can get warm at times. They have built-in safeguards to alert you and protect themselves if the temperature exceeds the normal operating range. Here are some tips to follow if your Galaxy device warms up:
- Disconnect the charger and close any running apps until the device cools down. If you are using earbuds, stop playing music, refrain from voice commands, and turn off ambient sound. If you have the Gear IconX, turn off the pace setter.
- If you're using a different charger, try a Samsung-approved charger (and USB cable). If you are using a wireless charger, ensure that there is no metal or magnetic material between the device and the charger, and place it on a hard, flat surface.
- Turn off Wi-Fi, GPS, and Bluetooth when they are not in use. Additionally, reduce the screen brightness and delete any unused or unnecessary files and apps.
- Keep your device's software and apps updated to the latest version.
For more information on keeping your device at an operational temperature, please check the link provided below. We appreciate you taking the time to share your experience, and thank you for being a Samsung customer.
Keep your Galaxy device at its normal operating temperature
https://www.samsung.com/us/support/answer/ANS10002887/>
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your feedback on the Galaxy A17 5G. The everyday performance and display experience can significantly impact your daily use. The Samsung Galaxy A17 5G features a 6.7-inch FHD+ Super AMOLED display, offering vibrant colors and deep contrast, along with a smooth 90Hz refresh rate and Corning Gorilla Glass Victus for enhanced protection.
If you notice your phone fluctuating in temperature, please be aware that Galaxy devices can get warm at times. They have built-in safeguards to alert you and protect themselves if the temperature exceeds the normal operating range. Here are some tips to follow if your Galaxy device warms up:
- Disconnect the charger and close any running apps until the device cools down. If you are using earbuds, stop playing music, refrain from voice commands, and turn off ambient sound. If you have the Gear IconX, turn off the pace setter.
- If you're using a different charger, try a Samsung-approved charger (and USB cable). If you are using a wireless charger, ensure that there is no metal or magnetic material between the device and the charger, and place it on a hard, flat surface.
- Turn off Wi-Fi, GPS, and Bluetooth when they are not in use. Additionally, reduce the screen brightness and delete any unused or unnecessary files and apps.
- Keep your device's software and apps updated to the latest version.
For more information on keeping your device at an operational temperature, please check the link provided below. We appreciate you taking the time to share your experience, and thank you for being a Samsung customer.
Keep your Galaxy device at its normal operating temperature
https://www.samsung.com/us/support/answer/ANS10002887/>
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing Camera
on May 24, 2026
Posted by: LunaLuvsLoki
[This review was collected as part of a promotion.] Samsung, phones have always been my FAV. I have been a faithful Samsung purchaser way before the Beepers (Pagers), in the 90s. TVs, DVDs, VCRs, Washer,Dryers, Fridges and so on. So all my electronics I own are SAMSUNG!! You cant Trust anything more, than an OG, (Old School) company that has been around Before PHONES or IOS (Ice Age) I also am "OLD SCHOOL" thats been around forever, like Samsung. They are a very TRUSTED BRAND and will always BE my first GO TO, for ANYTHING? I dont have anything negative to say about this phone, nor anything else Samsung makes. This phone does what I want it to do, like taking photos .Photos come out so bright and beautiful. The video is also awesomeness. Samsung Health App is Amazing. Very effective on your overall mental & physical health. It has seriously saved me many times with reminders. It can track more than just steps, it does womens cycle, ovulation and can gather all your medical records from every hospital youve been to. I am digging this "Galaxy AI." First it freaked me out on how she can respond to my question by giving me an answer and literally making conversation with me, after the answer. I had to get use to all that.. All this new technology Samsung is creating is Amazing. Samsung works hard to make our lives better. They've built so much more than just watches buds,computers and phones. Samsung is the EXPERTS in all ELECTRONICS & DEVICES and so much more. Samsung THRIVES to satisfy its COSTUMERS.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy A17
on May 24, 2026
Posted by: Puzzlesandbooks
[This review was collected as part of a promotion.] Easy to use for seniors. I really appreciate that.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This phone has been great
on May 24, 2026
Posted by: KedajDragovik1995
[This review was collected as part of a promotion.] I have been using Samsung for years. This phone that I have now being one on my favorite phones I have used. I love the camera and the microphone. I have used it to record me and my band live for the last 2 years. One thing that makes the phone really nice is also the customization features. I use the phone as my mobile office and music recorder. I can't recommend this phone enough.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great high processing speed cell phone
on May 24, 2026
Posted by: Clovesmsng
[This review was collected as part of a promotion.] Galaxy AI is the best phone, i always choose Samsung Galaxy
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This Samsung is great
on May 24, 2026
Posted by: Samsunglover
[This review was collected as part of a promotion.] I use this phone for everything. The quality is excellent.
Value
5
Written by a customer while visiting Samsung US