Customer reviews from Samsung US
Samsung - Galaxy A17 5G 128GB - Black (AT&T)
Average customer rating
4.3
(3,210 Reviews)
Rating breakdown 3,210 reviews
5 Stars
1,920
4 Stars
709
3 Stars
296
2 Stars
146
1 Star
139
33%of customers recommend this product.
(
6 out of
18)
Customer Reviews for Samsung - Galaxy A17 5G 128GB - Black (AT&T)
Customer Rating
5
This is a great phone to have
on June 30, 2026
Posted by: Love2playgames
[This review was collected as part of a promotion.] Good for emergencies helps me keep time thats a plus ans it has good performance takes great pictures and loads stuff fast the sound is awesome over all its a good phone shows pictures good when watching a movie or playing games
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This is a great phone to have
on June 30, 2026
Posted by: Love2playgames
[This review was collected as part of a promotion.] Good for emergencies helps me keep time thats a plus ans it has good performance takes great pictures and loads stuff fast the sound is awesome over all its a good phone shows pictures good when watching a movie or playing games
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This is a great phone to have
on June 30, 2026
Posted by: Love2playgames
[This review was collected as part of a promotion.] Good for emergencies helps me keep time thats a plus ans it has good performance takes great pictures and loads stuff fast the sound is awesome over all its a good phone shows pictures good when watching a movie or playing games
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This is a great phone to have
on June 30, 2026
Posted by: Love2playgames
[This review was collected as part of a promotion.] Good for emergencies helps me keep time thats a plus ans it has good performance takes great pictures and loads stuff fast the sound is awesome over all its a good phone shows pictures good when watching a movie or playing games
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This is a great phone to have
on June 30, 2026
Posted by: Love2playgames
[This review was collected as part of a promotion.] Good for emergencies helps me keep time thats a plus ans it has good performance takes great pictures and loads stuff fast the sound is awesome over all its a good phone shows pictures good when watching a movie or playing games
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This is a great phone to have
on June 30, 2026
Posted by: Love2playgames
[This review was collected as part of a promotion.] Good for emergencies helps me keep time thats a plus ans it has good performance takes great pictures and loads stuff fast the sound is awesome over all its a good phone shows pictures good when watching a movie or playing games
Value
5
Response from Samsung USBy R&R, July 30, 2026
Hello Love2playgames,
Thank you for sharing how you are using your Galaxy A17 5G. The Galaxy A17 5G delivers reliable performance, a high-quality camera, and impressive sound, all in a user-friendly device. Its clear display enhances your enjoyment of movies, games, and everyday viewing. It's great to know that this phone helps you stay punctual, connected, and prepared for your day. Thank you for choosing Samsung!
-Ty
Samsung Support
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Samsung Community
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Facebook
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Thank you for sharing how you are using your Galaxy A17 5G. The Galaxy A17 5G delivers reliable performance, a high-quality camera, and impressive sound, all in a user-friendly device. Its clear display enhances your enjoyment of movies, games, and everyday viewing. It's great to know that this phone helps you stay punctual, connected, and prepared for your day. Thank you for choosing Samsung!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
3
kinda good only cause it's cheap
on June 30, 2026
Posted by: Cranksumfrank
[This review was collected as part of a promotion.] This phone has a lot of lagging problems certain apps freeze and the operating system crashes every time you restart the phone i have plenty of memory and ram available too. the AI stuff is handy but as far as the operating system and slowness combined with the crashing and frezzing seems they " phoned" this one in pun intended.
Value
3
Response from Samsung USBy R&R, July 6, 2026
Greetings Cranksumfrank,
The Galaxy A17 5G features a bright display, useful AI tools, and 5G connectivity, making it ideal for everyday browsing, streaming, and communication. While the AI tools have proven helpful, users have reported issues such as app freezing, lag, and unexpected restarts, which detract from the overall experience.
The Quick Optimization feature improves your device's performance by identifying apps that drain battery life. It clears unnecessary items from memory, removes unneeded files, scans for malware, and closes apps running in the background. Optimizing your phone is quick and straightforward. To do this, go to Settings, scroll to Device care, tap Optimize now, then select Done. Please learn more by checking out the link below.
We appreciate your feedback regarding performance and stability. Thank you for being part of the Samsung community!
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
The Galaxy A17 5G features a bright display, useful AI tools, and 5G connectivity, making it ideal for everyday browsing, streaming, and communication. While the AI tools have proven helpful, users have reported issues such as app freezing, lag, and unexpected restarts, which detract from the overall experience.
The Quick Optimization feature improves your device's performance by identifying apps that drain battery life. It clears unnecessary items from memory, removes unneeded files, scans for malware, and closes apps running in the background. Optimizing your phone is quick and straightforward. To do this, go to Settings, scroll to Device care, tap Optimize now, then select Done. Please learn more by checking out the link below.
We appreciate your feedback regarding performance and stability. Thank you for being part of the Samsung community!
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
2
Super slow
on June 30, 2026
Posted by: Kaymar
[This review was collected as part of a promotion.] Super slow and always crashes alot. And it keeps saying ui system not working
Value
2
Response from Samsung USBy R&R, July 2, 2026
Hey Kaymar,
Thank you for sharing your experience with your Galaxy journey so far. The Galaxy A17 features a large display, versatile camera options, and 5G connectivity, all designed for everyday use. However, the repeated crashing and system messages you've encountered would certainly hinder your ability to fully enjoy these features. We appreciate you taking the time to provide this feedback, as it is crucial for enhancing the Galaxy experience. Thank you for being a part of the Samsung family.
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your experience with your Galaxy journey so far. The Galaxy A17 features a large display, versatile camera options, and 5G connectivity, all designed for everyday use. However, the repeated crashing and system messages you've encountered would certainly hinder your ability to fully enjoy these features. We appreciate you taking the time to provide this feedback, as it is crucial for enhancing the Galaxy experience. Thank you for being a part of the Samsung family.
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US