Customer reviews from Samsung US
Samsung - Galaxy A17 5G 128GB - Black (AT&T)
Average customer rating
4.3
(3,751 Reviews)
Rating breakdown 3,751 reviews
5 Stars
2,195
4 Stars
853
3 Stars
361
2 Stars
184
1 Star
158
30%of customers recommend this product.
(
7 out of
23)
Customer Reviews for Samsung - Galaxy A17 5G 128GB - Black (AT&T)
Customer Rating
5
My new samsung A17 5g phone is one great phone.
on August 17, 2026
Posted by: La17phonegirl
[This review was collected as part of a promotion.] No matter what I choose, whether I'm playing games, texting, listening to audio books at work, paying bills, shopping on line, or talking to a loved one, my A17 5g phone works great while doing it. It has a long battery battery life, clear visual, and good sound.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
The phone is slow is Couldn't use better camera
on August 17, 2026
Posted by: Bubbasmash
[This review was collected as part of a promotion.] The phone freezes.I have to restart it several times a day.\nCamera graphics are horrible needs.Some focuses on camera quality
Value
2
Response from Samsung USBy R&R, August 21, 2026
Hello Bubbasmash,
Thank you for sharing your insights on the Galaxy A17 5G. The Galaxy A17 5G features a vibrant display, a versatile camera system, and reliable everyday capabilities. However, experiencing frequent restarts, freezing, and inconsistent camera focus can be frustrating during daily use.
If your phone is freezing, it may be helpful to use the Quick Optimization feature, which enhances your device's performance by identifying battery-draining apps, clearing memory, deleting unnecessary files, scanning for malware, and closing background apps. To optimize your phone, go to Settings, swipe to Device Care, tap on "Optimize Now," and then tap "Done."
For more information, please refer to the online article linked below. There's also a resource available on how to use your phone's camera effectively. We appreciate the details you've provided as Samsung continues to work on improving performance and enhancing the Galaxy experience.
Use camera features on the Galaxy A17 5G
From
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your insights on the Galaxy A17 5G. The Galaxy A17 5G features a vibrant display, a versatile camera system, and reliable everyday capabilities. However, experiencing frequent restarts, freezing, and inconsistent camera focus can be frustrating during daily use.
If your phone is freezing, it may be helpful to use the Quick Optimization feature, which enhances your device's performance by identifying battery-draining apps, clearing memory, deleting unnecessary files, scanning for malware, and closing background apps. To optimize your phone, go to Settings, swipe to Device Care, tap on "Optimize Now," and then tap "Done."
For more information, please refer to the online article linked below. There's also a resource available on how to use your phone's camera effectively. We appreciate the details you've provided as Samsung continues to work on improving performance and enhancing the Galaxy experience.
Use camera features on the Galaxy A17 5G
From
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
This product has great battery life
on August 17, 2026
Posted by: Love2hunt
[This review was collected as part of a promotion.] Samsung has always been the device of choice for me. On the daily, I keep up with clients and emails. The battery stays charged, and the device is simple to use.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
The phone is slow is Couldn't use better camera
on August 17, 2026
Posted by: Bubbasmash
[This review was collected as part of a promotion.] The phone freezes.I have to restart it several times a day.\nCamera graphics are horrible needs.Some focuses on camera quality
Value
2
Response from Samsung USBy R&R, August 20, 2026
Howdy Bubbasmash,
The Galaxy A17 5G provides 5G connectivity, a spacious display, and versatile camera tools for capturing everyday moments. We recognize that repeated freezing and inconsistent camera results can impact your daily experience. Thank you for sharing your experience with the Galaxy A17 5G.
If you notice your phone slowing down or stuttering when switching between apps, we recommend using the Quick Optimization feature. This feature enhances your device's performance by identifying battery-draining apps, clearing memory, deleting unnecessary files, scanning for malware, and closing background apps.
To optimize your phone, go to Settings, swipe to Device Care, tap "Optimize Now," and then tap "Done." For more information on keeping your device running smoothly, please see the link below. Thank you for providing this feedback to Samsung as we strive to improve Galaxy performance.
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
The Galaxy A17 5G provides 5G connectivity, a spacious display, and versatile camera tools for capturing everyday moments. We recognize that repeated freezing and inconsistent camera results can impact your daily experience. Thank you for sharing your experience with the Galaxy A17 5G.
If you notice your phone slowing down or stuttering when switching between apps, we recommend using the Quick Optimization feature. This feature enhances your device's performance by identifying battery-draining apps, clearing memory, deleting unnecessary files, scanning for malware, and closing background apps.
To optimize your phone, go to Settings, swipe to Device Care, tap "Optimize Now," and then tap "Done." For more information on keeping your device running smoothly, please see the link below. Thank you for providing this feedback to Samsung as we strive to improve Galaxy performance.
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Great Features
on August 17, 2026
Posted by: Happy01
[This review was collected as part of a promotion.] Great device and wonderful features. This device is one of a kind. Galaxy has always been my go to.for a phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
This product has great features
on August 17, 2026
Posted by: Soulmates26
[This review was collected as part of a promotion.] I chose the Samsung A17 G5 because it has all the features I need, like the calculator, notes, clock, contacts, calendar, protection from viruses, and more. I use my phone for calls, texting, social media, and playing a lot of games to earn money. It gets a little slow sometimes and I would like more storage space available for the Straight Talk phones, but overall, it serves all my needs.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Love everything samsung
on August 17, 2026
Posted by: Shaunp77
[This review was collected as part of a promotion.] I love my a 17 but wish I had my s22 and s24 or newer so far the best phone ive ever owned
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
This product is better than most
on August 17, 2026
Posted by: Dawn13
[This review was collected as part of a promotion.] I chose this device because it was avaliable at a good price.
Value
4
Written by a customer while visiting Samsung US