Customer reviews from Samsung US
Samsung - Galaxy A17 5G 128GB - Black (AT&T)
Average customer rating
4.3
(3,210 Reviews)
Rating breakdown 3,210 reviews
5 Stars
1,920
4 Stars
709
3 Stars
296
2 Stars
146
1 Star
139
33%of customers recommend this product.
(
6 out of
18)
Customer Reviews for Samsung - Galaxy A17 5G 128GB - Black (AT&T)
Customer Rating
4
Phone review
on August 4, 2026
Posted by: MG294334
[This review was collected as part of a promotion.] I chose the galaxy a17 because it was a good deal at the time for what it is
Value
4
Response from Samsung USBy R&R, August 5, 2026
Hey there MG294334,
Thank you for taking the time to reach out and let us know why you decided to go with the Galaxy A17 5G. The Galaxy A17 5G offers reliable performance, a vibrant display, and helpful everyday features. We are glad that it provided the experience you were looking for and felt like a worthwhile choice. Thank you for choosing Samsung!
-Ty
Samsung Support
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Thank you for taking the time to reach out and let us know why you decided to go with the Galaxy A17 5G. The Galaxy A17 5G offers reliable performance, a vibrant display, and helpful everyday features. We are glad that it provided the experience you were looking for and felt like a worthwhile choice. Thank you for choosing Samsung!
-Ty
Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
4
A good product at an excellent price
on August 4, 2026
Posted by: Josemesa
[This review was collected as part of a promotion.] Despite looking similar to the A16, its engine transports us to something totally modern, with incredible speed.
Value
4
Response from Samsung USBy R&R, August 6, 2026
Hey there Josemesa,
Thank you for letting us know how things are going with your Galaxy A17 5G. The Galaxy A17 5G combines responsive performance, modern software, and smooth 5G connectivity. We appreciate that its speed creates a refreshing experience while still maintaining a familiar Galaxy design. Thank you for choosing Samsung!
-Ty
Samsung Support
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Thank you for letting us know how things are going with your Galaxy A17 5G. The Galaxy A17 5G combines responsive performance, modern software, and smooth 5G connectivity. We appreciate that its speed creates a refreshing experience while still maintaining a familiar Galaxy design. Thank you for choosing Samsung!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
5
Great features
on August 4, 2026
Posted by: Anthony
[This review was collected as part of a promotion.] I chose to switch from the s26+ to the a17 5g because of the speed and features of the a 17 5g
Value
5
Response from Samsung USBy R&R, August 5, 2026
Hiya Anthony,
We are so thrilled that you have decided to choose the Galaxy A17 5G. The Galaxy A17 5G offers responsive speed, practical everyday features, and reliable 5G connectivity. We are glad that its performance made it the right choice for your latest switch. Thank you for moving smoothly with Samsung!
-Ty
Samsung Support
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We are so thrilled that you have decided to choose the Galaxy A17 5G. The Galaxy A17 5G offers responsive speed, practical everyday features, and reliable 5G connectivity. We are glad that its performance made it the right choice for your latest switch. Thank you for moving smoothly with Samsung!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
5
This device is amazing.
on August 4, 2026
Posted by: SavageMama
[This review was collected as part of a promotion.] This device runs quickly and smoothly and very precise. It has all the features i like in a phone hasn't disappointed one bit. You'll enjoy it just as much as me I'm sure of it. Just check it out for yourself.
Value
5
Response from Samsung USBy R&R, August 5, 2026
Hey there SavageMama,
Thank you for taking the time to share why you are enjoying your Galaxy A17 5G. The Galaxy A17 5G combines quick performance, smooth navigation, and precise responsiveness. We appreciate that its features have provided everything you enjoy in a phone without disappointment. Thank you for choosing to enjoy more with Samsung!
-Ty
Samsung Support
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Samsung Community
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Facebook
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Thank you for taking the time to share why you are enjoying your Galaxy A17 5G. The Galaxy A17 5G combines quick performance, smooth navigation, and precise responsiveness. We appreciate that its features have provided everything you enjoy in a phone without disappointment. Thank you for choosing to enjoy more with Samsung!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
5
Samsung A-17
on August 4, 2026
Posted by: Aav1987
[This review was collected as part of a promotion.] I love my new Samsung. I am still discovering new functions every day. I chose this device because I prefer Samsung over everything else. It's the best.
Value
5
Response from Samsung USBy R&R, August 5, 2026
Hola Aav1987,
Thank you for sharing your thoughts on the Galaxy A17 5G. The Galaxy A17 5G offers intuitive navigation, useful hidden features, and reliable everyday performance. We appreciate that you continue to discover new functions while enjoying the familiar Samsung experience you love. Thank you for choosing to stay with Samsung!
-Ty
Samsung Support
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Samsung Community
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Facebook
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Thank you for sharing your thoughts on the Galaxy A17 5G. The Galaxy A17 5G offers intuitive navigation, useful hidden features, and reliable everyday performance. We appreciate that you continue to discover new functions while enjoying the familiar Samsung experience you love. Thank you for choosing to stay with Samsung!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
5
This product has a great feature
on August 3, 2026
Posted by: Jackie
[This review was collected as part of a promotion.] The Samsung Galaxy A17 has an amazing camera that takes very clear perfect pictures!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
This product is good.
on August 3, 2026
Posted by: newly00
[This review was collected as part of a promotion.] "i choose" this device to stream,game,and surf the web. If you want to learn how to use a different product this is it.
Value
4
Response from Samsung USBy R&R, August 5, 2026
Hey there newly00,
Thank you for sharing your reasons for choosing the Galaxy A17 5G. This device provides enjoyable streaming, responsive web browsing, and smooth gaming for everyday use. We're glad to hear that it has given you a refreshing experience with many features to explore. Thank you for discovering more with Samsung!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your reasons for choosing the Galaxy A17 5G. This device provides enjoyable streaming, responsive web browsing, and smooth gaming for everyday use. We're glad to hear that it has given you a refreshing experience with many features to explore. Thank you for discovering more with Samsung!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
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Written by a customer while visiting Samsung US
Customer Rating
2
This device is not worth it
on August 3, 2026
Posted by: Gammy45
[This review was collected as part of a promotion.] I chose this device because I liked the A36 model. I really despise this phone it gets hot while I'm on it doesn't hold a charge just all around an unpleasant experience so far
Value
2
Response from Samsung USBy R&R, August 4, 2026
Hi Gammy45,
Thank you for sharing your experience with your Galaxy A17 5G. All Galaxy devices have a specific temperature range in which they operate optimally. While it's normal for them to feel warm under certain conditions, such as during charging, this does not impact their lifespan or performance. However, if your device gets too warm, it can raise some concerns. Fortunately, Galaxy devices are equipped with built-in safeguards that will alert you and protect the device if its temperature exceeds the normal operating range.
There are several factors that can cause your device to warm up, including:
- Running multiple apps for an extended period
- Using processor-intensive applications, such as gaming or GPS tracking
- Charging with a non-Samsung, incompatible, or defective charger (and USB cable)
- Initial setup and data transfer from a previous device
- Installing system or firmware updates
Here are some tips on what to do if your Galaxy device becomes too warm:
1. Disconnect the charger and close any running apps until the device cools down.
2. Try using a different Samsung-approved charger (and USB cable) when charging. If you are using a wireless charger, remove any metal or magnetic objects between the device and the charger. Ensure the device is charged on a hard, flat surface.
3. Turn off Wi-Fi, GPS, and Bluetooth when they are not in use. Lower the device's screen brightness, and delete any unused or unnecessary files and apps.
4. Keep the device’s software and apps updated to their latest versions.
For more information, please refer to the link below. If you need further assistance, feel free to reach out to our Samsung Support Team. Thank you for your review, and thank you for choosing Samsung!
Keep your Galaxy device at its normal operating temperature
https://www.samsung.com/us/support/answer/ANS10002887/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your experience with your Galaxy A17 5G. All Galaxy devices have a specific temperature range in which they operate optimally. While it's normal for them to feel warm under certain conditions, such as during charging, this does not impact their lifespan or performance. However, if your device gets too warm, it can raise some concerns. Fortunately, Galaxy devices are equipped with built-in safeguards that will alert you and protect the device if its temperature exceeds the normal operating range.
There are several factors that can cause your device to warm up, including:
- Running multiple apps for an extended period
- Using processor-intensive applications, such as gaming or GPS tracking
- Charging with a non-Samsung, incompatible, or defective charger (and USB cable)
- Initial setup and data transfer from a previous device
- Installing system or firmware updates
Here are some tips on what to do if your Galaxy device becomes too warm:
1. Disconnect the charger and close any running apps until the device cools down.
2. Try using a different Samsung-approved charger (and USB cable) when charging. If you are using a wireless charger, remove any metal or magnetic objects between the device and the charger. Ensure the device is charged on a hard, flat surface.
3. Turn off Wi-Fi, GPS, and Bluetooth when they are not in use. Lower the device's screen brightness, and delete any unused or unnecessary files and apps.
4. Keep the device’s software and apps updated to their latest versions.
For more information, please refer to the link below. If you need further assistance, feel free to reach out to our Samsung Support Team. Thank you for your review, and thank you for choosing Samsung!
Keep your Galaxy device at its normal operating temperature
https://www.samsung.com/us/support/answer/ANS10002887/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
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Written by a customer while visiting Samsung US