It has stopped picking up. Just decided to stop. I see no cyclone movement in the canister. It's about 6 years old. It powers on but no suction.
No, I would not recommend this to a friend.
Response from BISSELL HomecareBy Janelle McFarlane, BISSELL Consumer Care, July 7, 2025
Hi Carol. Thanks for taking the time to share your experience. We’re sorry to hear your CleanView® has lost suction—especially after giving you several years of use. If there’s no cyclone movement, it could be due to a clog or a filter that needs cleaning or replacing. Our support team would be happy to walk you through additional steps or explore replacement options at support.bissell.com. We appreciate your feedback and hope we can help get your vacuum back in action!
The person I bought it for says that it is not picking up hardy anything. She says that it is not worth the money.
No, I would not recommend this to a friend.
Response from BISSELL HomecareBy Janelle McFarlane, BISSELL Consumer Care, June 10, 2025
Hi Don – we’re sorry to hear the vacuum isn’t picking up well. That’s not the performance we aim for. Poor suction can sometimes be caused by a clogged filter or hose. We’d love to help troubleshoot—please reach out at support.bissell.com so we can get this resolved for you. Thanks for your feedback!
General cleaning carpet and bare floors. Lightweight and good suction. Flimsy parts, dust gets sucked into upper filter so emptying dirt cup is insufficient. Accessing and cleaning filter is very messy, dust flies around and more blows out after parts reassembled. Filter is deteriorating and no replacement available.
No, I would not recommend this to a friend.
Response from BISSELL HomecareBy Janelle McFarlane, BISSELL Consumer Care, June 3, 2025
Hi there – we appreciate your feedback and are glad to hear you liked the vacuum’s suction and lightweight design. We're sorry to hear about the issues with the filter and dust cleanup. Our Consumer Care team would be happy to help at support.bissell.com, including checking on filter replacement options.
[This review was collected as part of a promotion.] I made this purchase as i have used Bisselll products for many years and i like them . rhis is smaller yet it does a very good jobe quickly. Easy to use as well as ro empty the cannister.