[This review was collected as part of a promotion.] I don't have much carpet in my home but I do have a small rug in front of my front door. I used the approved cleaner on the carpet and maybe noticed a slight improvement. It isn't super dirty but I was expecting a bigger difference. Maybe it's hard to tell with a predominantly gray hued rug.
[This review was collected as part of a promotion.] It does a pretty good job cleaning carpets, but you can't clean the cleaner! The brush inevitably gets dirt and grime in it (despite immediate rinsing following manufacturer instructions). The plastic piece should be removable for cleaning. Also, heaven forbid you don't clean the dirty water tank immediately. You can forget about ever getting that clean.
No, I would not recommend this to a friend.
Response from BISSELL HomecareBy bissellpwr, bissellpwr, July 17, 2024
Amy, we're sorry you're having trouble with cleaning the machine after use. It is important to suction warm clean water with the tool and hose to clean it out. Allow all parts to dry prior to storage. If you're still struggling, please don't hesitate to contact us directly at support.bissell.com.
[This review was collected as part of a promotion.] This is the very best product I have bought in a long time!! My cat occasionally gets sick on the carpet. This machine removes the stain and smell completely. It also has removed previous stains.
[This review was collected as part of a promotion.] It worked great until it didn't. I've only needed to use it a handful of times in the 3 years I've had it and out of nowhere it started leaking dirty water all over from the bottom. By the time i was finished cleaning up the spot on the carpet, the floor was wet with dirty water and there was little to no dirty water in the designated tank. Very disappointing. I've seen similar reviews and those who were eligible for a replacement said it happened to their new one as well. Just a warning to those interested in this product.
No, I would not recommend this to a friend.
Response from BISSELL HomecareBy bissellpwr, bissellpwr, July 6, 2024
We're sorry you aren't happy with your Little Green, Kat! We'll share your feedback with our quality team, but please reach out to us in the future if we can help with your machine at support.bissell.com.
[This review was collected as part of a promotion.] This is a very easy, functional and convenient device. It's so small and light, you can carry it anywhere to clean up any mess. Great for spots, throw rugs, upholstery. Love it!
[This review was collected as part of a promotion.] The machine does the job and it is easy to use. However, it is not possible to clean the hose head because it does not come apart. Even if you clean the machine right after using it and don't let it sit the little bits of dirt get stuck in places you can't reach. After reading some other reviews this sounds like it is a problem with other people. I would definitely return this product and get something easier to clean if I could.
No, I would not recommend this to a friend.
Response from BISSELL HomecareBy bissellpwr, bissellpwr, June 25, 2024
Hi Becca. You can extend the life of your hose by suctioning warm water through the hose to clean it out before storing the machine, or use a HydroRinse tool to rinse out formula, dirt, pet hair and lingering odor. Also, rinse all tanks and tools and let them air dry after every use.
[This review was collected as part of a promotion.] A great little machine for sll accidents that just happen when unexpected and just great for regular cleaning of furniture.
[This review was collected as part of a promotion.] Tried it first on my car seats, and the car smells so much better. The coffee and pup cup stains are not as bad as they were, but they're still there, so this isn't a magic fix for old stains. I'd like it to be more powerful, but then I wouldn't be able to carry it. So all in all, this little cleaner is worth getting if you're not strong enough to use a more heavy-duty one or if you don't have much storage space.