Customer reviews from BISSELL Homecare
BISSELL - Little Green Select Carpet Cleaner - Cobalt Blue
Average customer rating
4.4
(1,031 Reviews)
Rating breakdown 1,031 reviews
5 Stars
734
4 Stars
136
3 Stars
51
2 Stars
38
1 Star
72
87%of customers recommend this product.
(
663 out of
761)
Customer Reviews for BISSELL - Little Green Select Carpet Cleaner - Cobalt Blue
Customer Rating
1
Oops! Never mind. Same complaints after all these years.....
on July 19, 2013
Posted by: careclare
from Undisclosed
This machine works pretty well when it is new...well the old version anyway, but then, look out. When is Bissell going to fix these ongoing design problems? You are not listening to your customers. Your "happy" customers have to place the machine on a towel! Who needs a 3-6 foot wide spray when the suction head is 3"? Everyone wants to be able to clean the "cleaning" machine. You keep blaming the customers. I used to think I just got a bad machine. I blamed myself although I had followed all of the instructions. Now, I visited here because I don't want a room sized machine (I'll cal the pros for that). I was seriously going to buy a Little Green today. Had one years ago, and had TOTALLY forgotten that I tossed it because it began to smell, just sitting in the closet AFTER it had dried out, even when I wasn't using it! I didn't need it for pet stains, just spills and regular use "graying" of upholstery, and with each use there were more leaks and more smells, and the machine NEVER looked clean, no matter what I did. Didn't come apart for thorough cleaning and drying. No pet hair, but carpet fuzz and grunge that stuck in every crack, crevice, and corner. Had forgotten that there are places in the machine you just CANNOT reach to clean. Had the feeling from the smell that it was moldy inside. And it always leaked, but used it a lot in vehicles, so less of an issue outside. Still....have decided not to get one. I'll stick to a can of spray cleaner. Bissell ....GET A CLUE, and improve ongoing issues. All these years later (probably 8-10years), still the SAME issues. I am one consumer who is tired of being blamed for a poor design. "buy this...try that.... get a new...trouble shoot for yourself...YOU put the O-ring in wrong..." Time for a redesign. Would be a great marketing approach. I don't expect this post to stay posted for very long.
Response from BISSELL HomecareBy bissellpwr, bissellpwr, April 21, 2022
Thank you for your review. We are sorry for your disappointment. The deep reach tool is designed to be used deep down in the carpet fibers; not on the surface. This way the spray is more controlled. It is best to take a bowl of tap water and suction the water back into the collection tank. This will help to clean your hose and tools. We hope this helps you out.
Written by a customer while visiting BISSELL Homecare
Customer Rating
4
Very handy
on July 15, 2013
Posted by: Cottey13
from Fountain, CO, USA
This has been a lifesaver with having a toddler (from spills to diaper accidents). I do have to rinse the dirty tank out a lot to keep it from building up residue and stinking. My hose already has a crack after occasional use for about 6 months, but the warranty process has been easy. I already have it at a repair shop! Even though I try to clean up the area, it's difficult to vacuum the area before when something was spilled (as recommended). I suction the water after cleaning the spot, to flush it out, but some dirt and fibers get stuck in the sides of the brush's clear plastic part. It is because of the way it's designed (like a small pocket on each side) that it catches loose debris and keeps it there.
Response from BISSELL HomecareBy bissellpwr, bissellpwr, April 21, 2022
Thank you for your review. You can clean the tools and flex hose by taking a bowl of tap water. Suction the water back into the collection tank to push the dirt/hair through. This should do the trick!
Written by a customer while visiting BISSELL Homecare
Customer Rating
3
Stinks horribly when in use
on June 27, 2013
Posted by: Cdschuyler
from Glens Falls, NY, USA
We have tried everything from running gallons of water through, vinegar, baking soda, sucking bissell cleaner, the smell emitted from exhaust air from machine while in use is putrid. Empty tank after each use and clean head and hose as well as possible. Ours is an older version without the heat but the odor is awful. Any ideas would be great otherwise it is now useless.
Response from BISSELL HomecareBy bissellpwr, bissellpwr, April 21, 2022
Thank you for your review. We wouldn't recommend suctioning vinegar or baking soda in your machine; this may cause damage. If the BISSELL formula didn't help, you may want to check with a BISSELL Service Center for a maintenance cleaning. For locations, click at this link: http://www.bissell.com/service-centers/?zip=Enter%20your%20zip%20code&distance=50
Written by a customer while visiting BISSELL Homecare
Customer Rating
4
My Little Green Machine is great!
on June 24, 2013
Posted by: pinknana
from Portland, ME, USA
It's quite a bit of work to use it but hey it's portable and it works with a little elbow grease as they say! It has done everything I expected it too! It actually sucks up the dirty water pretty well! Cleaning the tool after use works pretty well with clear water sucked up the tube......Pretty darn good value!
Written by a customer while visiting BISSELL Homecare
Customer Rating
4
GOOD, BUT . . .
on June 15, 2013
Posted by: dog lady
from Little Rock, AR, USA
I have this unit as backup for the big unit. I like it because it does a good job for small clean-ups. Like the big unit, it takes me longer to clean after use, than cleaning up the original spot. There's got to be a better way!
Response from BISSELL HomecareBy bissellpwr, bissellpwr, April 21, 2022
We recommend taking a bowl of tap water and suction the water back into the collection tank to push the debris through to clean the tool and upholstery hose. You may have to do this a few times until clean water comes back in the tank. We hope this is helpful!
Written by a customer while visiting BISSELL Homecare
Customer Rating
3
Not sure yet
on June 11, 2013
Posted by: Stacy
from Minnesota
I am not sure what I think yet. I might just be using it incorrectly so these may be more questions than reviews. First the sideways spray seems to shoot quite far and hits my furniture near where I am cleaning the carpet? Is that suppose to happen? It seems to be hard to actually hit the stain? Second I have burbur carpets and it seems to be hard to get the water out since there is no give to the brush... Like it cannot suction down tight enough to get all the water out. My suction did not seem to be very strong at all compared to what other people are saying?? Could it be that I have a faulty unit? When I put my hand under it the suction is there but not strong at all.... I have to press really hard down on my carpet and I am worried I am going to ruin my carpet but I needed to get the water out. Plus it did not take out something as simple as spaghetti ?? Any ideas??
Response from BISSELL HomecareBy bissellpwr, bissellpwr, April 21, 2022
Thank you for your review. The spray does spray out wide; try to position the tool more in the carpet then on top. This will help. For low suction, please click at the link for our troubleshooting steps. http://www.bissell.com/FAQDetail.aspx?id=1188
Written by a customer while visiting BISSELL Homecare
Customer Rating
5
Great Machine
on June 5, 2013
Posted by: Smokey
from Oregon
After 25 years our first Little Geen Machine quit. My wife loved that machine so much I instantly bought her a new one. After the first time she used the new one she fell in love with it too. A Great product.
Written by a customer while visiting BISSELL Homecare
Customer Rating
3
Great results but parts should be cleanable
on May 27, 2013
Posted by: amanda42
from Los Angeles, CA, USA
I had an older model of the Little Green and loved it. It was the only appliance ever that I would go out of my way to tell my friends to get. I eventually needed to replace and bought the 1400B. It cleans just as wonderfully, but the area just under the clear window on the cleaning tool very quickly collected trapped pet fur and debris. You cannot remove the window, so the dirt must remain. The waste tank also does not allow you to open it for cleaning and can, even with rinsing after use, collect debris. It is hard to feel that the unit is doing a good job when I take it out to use and it looks dirty. It's unfortunate that such an amazing cleaning product should seem less fantastic than it is because you cannot keep it clean. Sadly, I would purchase a competitor's model if the parts were cleanable, even if it was less robust and I had to replace it more often. Regarding replies to similar posts recommending replacing dirty parts, I feel that replacement is a solution for parts that are broken. Parts that come into contact with dirt as part of their job should be cleanable.
Response from BISSELL HomecareBy bissellpwr, bissellpwr, April 21, 2022
The cleaning tools can be cleaned by taking a bowl of water, and suction the water back into the collection tank to push the dirt through. By doing this will clean the upholstery hose also. If possible, dry vacuum before deep cleaning to reduce the dirt in the nozzle. We hope this helps!
Written by a customer while visiting BISSELL Homecare