Customer Reviews for BISSELL - Little Green Select Carpet Cleaner - Cobalt Blue
Customer Rating
1
I am stuck with a machine I can't return and it's terrible
on January 26, 2025
Posted by: PeaPrincess
from CA
I bought the Little Green machine a few months A few months back in anticipation of having new carpet installed in my bedroom and with two cats I knew I would need it. It sat In the box for a while so it was beyond the 30 day window of return. Finally, after the new year the carpet was installed and within a few days one of my cats vomited on it. It was just a tiny boo-boo, nothing major, and I immediately got out that Little Green machine and followed all the instructions, and it was just a tiny bit of vomit and didn't even penetrate down into the thick carpet, so basically a small surface stain. Unfortunately the machine was barely sucking at all And it did not remove the stain. All it did was get the carpet wet and not suck up the stain. I had to get a professional carpet cleaner out here. In reading reviews I see that the Pet model has better suction than the Little Green, So I bought one of those instead and now the brand new Little Green machine is sitting in my garage. The Pet modeldoes seem to suck a little better, but not as well as my old Bissell Pet Spot Bot that I had years ago that I used constantly. Why is it necessary for Bissell to make so many machines, the array is dazzling and confusing. Why not just make two or three machines that work really well like you did in the old days?
No, I would not recommend this to a friend.
Response from BISSELL HomecareBy bissellpwr, bissellpwr, February 8, 2025
We're sorry to hear you're dissatisfied with the machine. We appreciate the feedback and would be happy to help with any issues you're experiencing. Please reach out to BISSELL Consumer Care at 1-800-237-7691 or visit support.bissell.com for chat, email or text assistance.
This thing gets instantly disgusting after use. It's impossible to clean, the dirty tank leaks all over the floor. I cannot believe this thing gets good reviews. I've tried so hard to take this apart and clean it well after each use, but even still, every time I run it, it shoots out air that stinks up the room with the scent of mold from the dirty water that's trapped inside. Complete waste of money.
No, I would not recommend this to a friend.
Response from BISSELL HomecareBy bissellpwr, bissellpwr, January 25, 2025
We're sorry to hear you're dissatisfied, Michael. We appreciate the feedback and would be happy to help with any issues you're experiencing. Please reach out to BISSELL Consumer Care at 1-800-237-7691 or visit support.bissell.com for chat, email or text assistance.
The part on the bottom of the clean solution tank leaks so bad I can't use that tank. I spray solution on the surface I want to clean and use the suction brush to clean the area. The suction power is amazing but it's such a leaky mess. I'm so sad that I gave one of these for a wedding gift and purchased one for myself. I hope they don't have the same issue that I have.
No, I would not recommend this to a friend.
Response from BISSELL HomecareBy bissellpwr, bissellpwr, January 15, 2025
Hi Simon. Your machine has a warranty with BISSELL and we're happy to troubleshoot this issue with you. Please reach out to our Consumer Care team at support.bissell.com so we can help!
Wanted something for our apartment that could be used for the sofa & rugs. The machine went together well, but the clean water tank leaks via a hole in the plug/valve, irrespective of tightening. This leaves a trail of slick, soapy water behind the machine - or under it as you use it. It's also very loud: much louder than my Dyson vacuum cleaner. It did an OK job cleaning but not convinced it's much better than some good stain removal spray and a gentle scrub. The sofa is still damp hours later, even when going gentle on the spray.
No, I would not recommend this to a friend.
Response from BISSELL HomecareBy bissellpwr, bissellpwr, January 15, 2025
Thanks for sharing your experience, Matt. We're always happy to help troubleshoot any issues you're having and get your machine working properly. Please reach out to the BISSELL Consumer Care Team at support.bissell.com.
Product is AMAZING! Not just for pet stains! I've used on furniture, drapes, fabric headboard, fabric chairs, fabric window blinds, and carseats. Both factory installed and children's. DON'T HESITATE! THIS PRODUCT IS A MUST FOR EVERY HOME, WITH OR WITHOUT FUR BABIES!
Product is AMAZING! Not just for pet stains! I've used on furniture, drapes, fabric headboard, fabric chairs, fabric window blinds, and carseats. Both factory installed and children's. DON'T HESITATE! THIS PRODUCT IS A MUST FOR EVERY HOME, WITH OR WITHOUT FUR BABIES!