Customer reviews from BISSELL Homecare
BISSELL - Multi-Surface Super Concentrate Cleaning Formula (14 count) - Blue
Average customer rating
4.5
(51 Reviews)
Rating breakdown 51 reviews
5 Stars
30
4 Stars
19
3 Stars
2
2 Stars
0
1 Star
0
94%of customers recommend this product.
(
47 out of
50)
Customer Reviews for BISSELL - Multi-Surface Super Concentrate Cleaning Formula (14 count) - Blue
Customer Rating
5
Even easier to use
on July 2, 2025
Posted by: StephA
[This review was collected as part of a promotion.] I’ve got a full house—lots of kids that are home for summer break, two big dogs, and floors that always need cleaning. My Bissell CrossWave is a lifesaver, especially with how seamlessly it transitions from hardwood to rugs. Because we use it so often, I was honestly a little skeptical that these tiny cleaner packets could match the performance of the regular bottled solution.
But I was pleasantly surprised—these super-concentrated pouches did the job beautifully. The cleaning power was just as strong as the bottled version, and my floors looked and smelled just as fresh. I also love that the pouches are pre-measured and easy, so there's no second-guessing how much to use. It made the whole process a little faster and just as effective.
Even better, my spouse found them easier to use too—which means he’s more likely to help out with the CrossWave. I’d say that’s a win in itself! Overall, the convenience and performance of the pouches really impressed me, and I’d absolutely keep using them.
I would recommend this to a friend!
Written by a customer while visiting BISSELL Homecare
Customer Rating
3
Not impressed
on July 1, 2025
Posted by: Mee2
[This review was collected as part of a promotion.] I found the pouches convenient for measurements but also wouldn’t mind a full size bottle. The packets were easy to use and dump in my BISSELL Omni force and crosswave. The pre measured packets were nice since they’re pre measured. The cleaning power compared to the usual bottle I felt was not the same but I may be using more than what Is measured in the pouch. I don’t feel like the packets were as strong and effective as the regular size bottle. My favorite thing about the packets vs the bottle was the easy to pour packets but it lacked scent and I don’t feel it was enough product. The packets cleaned my floors but was lacking scent and I had to do my floors twice. By the second time floors were perfect.
No, I would not recommend this to a friend.
Response from BISSELL HomecareBy Janelle McFarlane, BISSELL Consumer Care, July 2, 2025
Thanks for your detailed feedback—we’re glad the packets were convenient and worked well with your BISSELL machines! We’re sorry to hear the cleaning strength and scent didn’t quite match your expectations compared to the bottled formula.
We’ll share your comments with our product team as we continue improving both performance and user experience.
We’ll share your comments with our product team as we continue improving both performance and user experience.
Written by a customer while visiting BISSELL Homecare
Customer Rating
4
Great product for clean floors
on July 1, 2025
Posted by: SoniT
[This review was collected as part of a promotion.] The concentrated pouches are super convenient. You don’t have to measure anything and store bulky bottle. It was easy to open and pour it in without spilling anything. Much easier to pour than from a big bottle. I felt like it cleaned our floors just as effective too. I really like the convenience and easy if use. Especially great for someone who might have issues with lifting the bigger bottles or those with limited storage space.
I would recommend this to a friend!
Written by a customer while visiting BISSELL Homecare
Customer Rating
5
Effective solution
on July 1, 2025
Posted by: Spencer
[This review was collected as part of a promotion.] This is a great solution. I like how it doesn’t leave a filmy residue. Our rooms smell super fresh after using this and this is my new go to for a tile cleaner
I would recommend this to a friend!
Written by a customer while visiting BISSELL Homecare
Customer Rating
4
Compact Size Full Strength
on July 1, 2025
Posted by: PrairieStar
[This review was collected as part of a promotion.] I was honestly surprised by how much I liked these little pouches. They worked just as well as the traditional bottle and made my cleaning routine feel a little easier.
The pre-measured format was especially helpful—no spills, no guessing, and everything stayed neat. It made it faster to get started and cleaned up, which matters a lot when you're short on time.
I also really appreciated how compact the pouches are. With limited storage space and a lot going on at home, it’s nice to have something that takes up less room but still delivers the same results.
Overall, they were convenient, simple to use, and just as strong as the regular formula. I’d definitely use them again.
I would recommend this to a friend!
Written by a customer while visiting BISSELL Homecare
Customer Rating
4
Lovely but need more product
on July 1, 2025
Posted by: Kjwoods
[This review was collected as part of a promotion.] I think it worked well but I couldn’t tell much difference from my normal solution. I also feel that the amount is too little and needs to be more solution in the packet. I do like the prepackaged amount better than the larger containers for ease of use.
I would recommend this to a friend!
Written by a customer while visiting BISSELL Homecare
Customer Rating
5
Easy to use and store
on July 1, 2025
Posted by: Kryan
[This review was collected as part of a promotion.] The super concentrate was really nice because it barely takes up any room to store and it goes the distance with cleaning.
I would recommend this to a friend!
Written by a customer while visiting BISSELL Homecare
Customer Rating
4
Handy little packets
on June 30, 2025
Posted by: Elly
[This review was collected as part of a promotion.] These concentrated packets were super handy. I really liked being able to just rip it open and toss it in my vac mop. No measuring no bigger bottle to pull out just rip and go! The cleaning power seemed pretty good and worked well on some sticky kitchen floor messes on my LVP and kitchen runner rug. My only complaint is I wish they made a version that was made of clean product. I would love a plant based and essential oil version.
I would recommend this to a friend!
Written by a customer while visiting BISSELL Homecare