Customer reviews from BISSELL Homecare
BISSELL - Multi-Surface Super Concentrate Cleaning Formula (14 count) - Blue
Average customer rating
4.5
(51 Reviews)
Rating breakdown 51 reviews
5 Stars
30
4 Stars
19
3 Stars
2
2 Stars
0
1 Star
0
94%of customers recommend this product.
(
47 out of
50)
Customer Reviews for BISSELL - Multi-Surface Super Concentrate Cleaning Formula (14 count) - Blue
Customer Rating
3
Not impressed
on July 1, 2025
Posted by: Mee2
[This review was collected as part of a promotion.] I found the pouches convenient for measurements but also wouldn’t mind a full size bottle. The packets were easy to use and dump in my BISSELL Omni force and crosswave. The pre measured packets were nice since they’re pre measured. The cleaning power compared to the usual bottle I felt was not the same but I may be using more than what Is measured in the pouch. I don’t feel like the packets were as strong and effective as the regular size bottle. My favorite thing about the packets vs the bottle was the easy to pour packets but it lacked scent and I don’t feel it was enough product. The packets cleaned my floors but was lacking scent and I had to do my floors twice. By the second time floors were perfect.
No, I would not recommend this to a friend.
Response from BISSELL HomecareBy Janelle McFarlane, BISSELL Consumer Care, July 2, 2025
Thanks for your detailed feedback—we’re glad the packets were convenient and worked well with your BISSELL machines! We’re sorry to hear the cleaning strength and scent didn’t quite match your expectations compared to the bottled formula.
We’ll share your comments with our product team as we continue improving both performance and user experience.
We’ll share your comments with our product team as we continue improving both performance and user experience.
Written by a customer while visiting BISSELL Homecare
Customer Rating
5
Extremely convenient
on June 27, 2025
Posted by: BusyMom
[This review was collected as part of a promotion.] My first impression upon receiving this product in exchange for a review was “who needs this? Is to really that hard to just pour from a bottle?” Upon learning that the concentrate pouches take up less cabinet space and use less packaging than the traditional bottle, I was intrigued. Prior to using this product, I didn’t think that pouring from the bottle was a difficult task. I couldn’t believe how easy it was to pour from the little packet. No more awkward angles or realizing too late that you don’t the right amount of cleaning fluid left. The concentrate packets are a huge win in my book and I look forward to purchasing them in the future.
I would recommend this to a friend!
Written by a customer while visiting BISSELL Homecare
Customer Rating
5
Pleasantly Surprised
on July 9, 2025
Posted by: RuralMama
[This review was collected as part of a promotion.] As a mom of a very active toddler living in a dusty rural area, my floors take a beating. I use my Bissell CrossWave several times a week to keep up with everything from snack crumbs to muddy paw prints, so I was curious to see how Bissell’s new Multi-Surface Super Concentrate Cleaning Formula would hold up. Honestly, I was pleasantly surprised.
The pre-measured pouches are a clever idea. They take up far less space than the usual big bottles, which is a win in my storage-challenged home, though I did find I needed a small bin to keep them organized. The pouches were easy to use — once I figured out that cutting them open worked better than tearing to avoid drips and make sure all the liquid made it into the machine. The convenience of not having to measure anything was a real time-saver, especially when I’m juggling household tasks and a busy toddler.
In terms of cleaning power, the concentrate worked just as well as the standard formula. My floors looked clean, felt clean, and there was no sticky residue left behind. I even tried it on an area rug, and while the results weren’t amazing, I know from experience that the CrossWave itself struggles with rugs — this formula wasn’t the issue.
What I liked most was how much easier it made my routine. It’s a small thing, but when you’re cleaning multiple times a week, every little bit of saved time and effort counts. I do hope Bissell expands to more sustainable packaging since reducing waste is important to me, especially as a parent trying to set a good example.
Overall, I’ll definitely keep using these. They’re practical, effective, and perfect for busy households like mine where clean floors are a must but time and storage space are limited.
I would recommend this to a friend!
Written by a customer while visiting BISSELL Homecare
Customer Rating
3
Good for cleaning but hate the scent
on June 28, 2025
Posted by: Naomi
[This review was collected as part of a promotion.] The actual packets were easy to use and cleaned my floor well. I didn’t realize this was more eco friendly than a bottle so now that I know, I am very much onboard.
My only negative, and it’s a big one, is the scent. It smells good from the packet, but once it goes on the floor, it smells very off. Like a medicinal mint smell (not floral or clean smelling) and it is very fragrant. Generally I don’t care about cleaning scents, but this one is off-putting.
No, I would not recommend this to a friend.
Response from BISSELL HomecareBy Janelle McFarlane, BISSELL Consumer Care, June 30, 2025
Hi Naomi,
Thanks for your thoughtful feedback—we’re glad to hear the formula cleaned well and that you appreciate the eco-friendly design! We’re sorry the scent didn’t work for you. We’ll be sure to pass your comments along to our product team as we continue improving our formulas.
Thanks for your thoughtful feedback—we’re glad to hear the formula cleaned well and that you appreciate the eco-friendly design! We’re sorry the scent didn’t work for you. We’ll be sure to pass your comments along to our product team as we continue improving our formulas.
Written by a customer while visiting BISSELL Homecare
Customer Rating
5
Save Plastic and Time
on June 27, 2025
Posted by: TADH
[This review was collected as part of a promotion.] I’m a busy mom of two small kids and finding the time to clean my kitchen floors always seems just a little too difficult. Since receiving the Bissell concentrate pouch I have found the time to mop the floors without having to take the additional steps to stop and measure cleaning solution. Removing access barriers for busy folks is always a plus in my book.
I found the solution pouches intuitive to use and would purchase again. The cleaning power felt identical to the traditional multi-use bottle.
I would recommend this to a friend!
Written by a customer while visiting BISSELL Homecare
Customer Rating
5
Super convenient and powerful
on June 27, 2025
Posted by: Tracy
[This review was collected as part of a promotion.] I was really impressed with the Bissell Super Concentrate pouches. Overall, they are super convenient compared to traditional full-size bottles. I loved that they’re pre-measured – it made it so easy to just pour it in without worrying about measuring or spilling everywhere. It definitely made my cleaning routine quicker and less messy.
The cleaning power was just as strong and effective as the regular bottles I’ve used before. I didn’t notice any difference in the way it cleaned my floors, which I appreciated because I was worried it might be watered down or less effective being so small.
My favorite thing about these pouches is how easy they are to store and use. They take up barely any space under the sink, and it feels great not to be dealing with bulky bottles all the time. Overall, I would definitely recommend them for anyone who wants something quick, powerful, and easy to use.
I would recommend this to a friend!
Written by a customer while visiting BISSELL Homecare
Customer Rating
4
Convenient
on June 27, 2025
Posted by: SavB
[This review was collected as part of a promotion.] I enjoyed using the individual concentrated pouches. It was nice to grab them, tear off the top and empty all contents into the container. It worked just as well as the solution in the bottle. It was very convenient, however, I do not like the additional waste. We choose to recycle in our household as everything is recyclable plastic these days. Unfortunately, these individual pouches are not recylable so it makes for more trash.
I would recommend this to a friend!
Written by a customer while visiting BISSELL Homecare
Customer Rating
4
Bissell Super Concentrate
on June 27, 2025
Posted by: Greg22
[This review was collected as part of a promotion.] I recently tried the Bissell Super Concentrate single-use cleaner. The packaging is super convenient and easy to open, which made getting started quick and hassle-free. However, while the idea of single-use packets seems efficient at first, it actually felt a bit wasteful—especially compared to just using a larger bottle.
Pouring the concentrate into the machine was a little awkward too; it’s not the smoothest process and could be messy if you’re not careful. That said, the cleaner itself worked well and left a fresh scent. Overall, it’s a good product performance-wise, but I’m not sure the single packets are practical long-term.
I would recommend this to a friend!
Written by a customer while visiting BISSELL Homecare