Customer reviews from BISSELL Homecare
BISSELL - TurboClean Pet Upright Vacuum Carpet Cleaner - Black with Cobalt Blue Accents
Average customer rating
4.5
(134 Reviews)
Rating breakdown 134 reviews
5 Stars
82
4 Stars
42
3 Stars
4
2 Stars
1
1 Star
5
92%of customers recommend this product.
(
113 out of
123)
Customer Reviews for BISSELL - TurboClean Pet Upright Vacuum Carpet Cleaner - Black with Cobalt Blue Accents
Posted by: travis
from Mobile, al
Gender:Male
Verified Purchase:Yes
Works very well, but tanks are small. Multiple refills are required to clean anything more than a rug. But it's lightweight and small enough to clean stairs, easy to handle.
I would recommend this to a friend!
Written by a customer while visiting BISSELL Homecare
Customer Rating
5
The absolute best
on July 9, 2025
Posted by: Grace
The team that designed this little powerhouse should get an all expenses paid, 2 week vacation. We just bought this yesterday, retiring the big daddy we had, which was also a bissell, but when you get to be a silver haired woman, our old one was not doing a great job, and was getting way too hard to hard to use. Carpet had pet stains, but now looks bright, clean, and I am feeling only a little tired, now for honesty sake ..... I am 78, and I feel all my limitations, but this little treasure is my early birthday present to myself
Written by a customer while visiting BISSELL Homecare
Posted by: EB
from Fredericksburg, Va
Gender:Female
Verified Purchase:Yes
I can carry it up and down my stairs for easy cleaning
I would recommend this to a friend!
Written by a customer while visiting BISSELL Homecare
Posted by: Anonymous
Gender:Female
Verified Purchase:Yes
My so call blue carpet is back to the original blue Gain
Written by a customer while visiting BISSELL Homecare
Customer Rating
5
Great for small spaces and pet owners
on May 22, 2025
Posted by: Maite
from Salt Lake City, UT
Gender:Female
I've been using a Bissell BarkBath Duo to freshen up my Samoyeds; we had hardwood floors and the carpet attachment was used for spot cleaning the hardwood floor, our car carpet, and upholstery. Last year we moved to a condo with concrete floors; the bedroom is about 1/3 the space of the small condo and looked awkward without something to break up the space. Neither I nor my partner like floor coverings, but we got a 10x12 rug. The dogs LOVE it; they can dig their little claws in there and actually get a grip! I've been using the BarkBath to spot clean it for the last year, and it finally gave out after 5 faithful years of service. Living in a small home means every purchase must justify the amount of space it takes up and perform several tasks. We loved the price of the TurboClean, the attachments, and the fact that it came with sample-size cleaners, the minimal footprint, and the spot clean capability for upholstery. It arrived four days after a deep clean, and I immediately used it on the concrete floors to test the suction, expecting little difference because they are vacuumed and mopped daily. I used water heated to 115 deg F, and a non-toxic hardwood cleaner to avoid a rinse pass. The amount of dirt and grime that came up! Not only was it an effective floor scrubber, almost doubling as a vacuum, it also suctioned an excellent amount of the dispensed cleaner, and the floors dried quickly. I used the same 115 deg F water on the rug, this time diluting the recommended amount of detergent into the reservoir, and gave it a quick soak pass, dispensing the cleaner on the rug without allowing the TurboClean the chance to suction it up (it still suctioned a good amount). Then I filled the clean reservoir again, this time with half the recommended detergent, and actually cleaned the rug; the amount of dirt that came up was astounding! I gave the rug two more passes with just hot water to pull out all the detergent for dog safety, and the water got lighter by the second pass. Afraid of soaking the rug through its pad, I decided to do it all over again in a couple weeks until the water runs clear. My whole 750 sq ft condo took me 2 hours, 8 full tanks of clean water, and 10 empties of the dirty water to scrub.
There were a few things I did not like: the location of the on-button feels too low, but I understand the design calls for it since it has to be shipped in pieces. The foot lever to release the handle is too flimsy and sticky and more often than not made the whole TurboClean lunge backwards when I was trying to use it. The wheels do not pivot at all so whenever you change positions it groans like Chewbacca. Despite all this, it is a highly effective machine . The TurboClean has earned its place in my cleaning closet.
There were a few things I did not like: the location of the on-button feels too low, but I understand the design calls for it since it has to be shipped in pieces. The foot lever to release the handle is too flimsy and sticky and more often than not made the whole TurboClean lunge backwards when I was trying to use it. The wheels do not pivot at all so whenever you change positions it groans like Chewbacca. Despite all this, it is a highly effective machine . The TurboClean has earned its place in my cleaning closet.
I would recommend this to a friend!
Written by a customer while visiting BISSELL Homecare
Customer Rating
1
Buyer Beware
on May 20, 2025
Posted by: Harry
from Mount Holly, Nc
Gender:Male
This is my third and last Bissell!
If the belts don’t break, the pump fails and leaves your carpet soaked!
Horrible!
If the belts don’t break, the pump fails and leaves your carpet soaked!
Horrible!
No, I would not recommend this to a friend.
Response from BISSELL HomecareBy BISSELL Consumer Care, May 22, 2025
Thank you for your review of the BISSELL TurboClean™ Pet Upright Carpet Cleaner. We're sorry to hear about the issues you've experienced with your machine. For the belt and pump problems, please ensure that the machine is properly maintained and check for any blockages or wear and tear. If the issues persist, we recommend reaching out to BISSELL Consumer Care at support.bissell.com for further assistance. We apologize for any inconvenience!
Written by a customer while visiting BISSELL Homecare
Customer Rating
1
Stopped working after 3 months!
on May 2, 2025
Posted by: Jay
from Hayward ca
Randomly stopped working, I clean it after every use and always empty it.
No, I would not recommend this to a friend.
Response from BISSELL HomecareBy bissellpwr, bissellpwr, May 8, 2025
Hi Jay. We're sorry to hear your cleaner stopped working. Please contact our support team at 1-800-237-7691 or visit our support page for assistance at support.bissell.com. Thanks for your patience.
Written by a customer while visiting BISSELL Homecare
Customer Rating
1
I would NOT buy this machine as I have one and it scrubs tha
on January 19, 2025
Posted by: Bonnie
from WI
It won't pick up the water my carpet is still very wet
No, I would not recommend this to a friend.
Response from BISSELL HomecareBy bissellpwr, bissellpwr, March 4, 2025
Hi Bonnie. Thanks for sharing your experience. We're always happy to help troubleshoot any issues you're having and get your machine working properly. Please reach out to the BISSELL Consumer Care Team at support.bissell.com.
Written by a customer while visiting BISSELL Homecare