Customer reviews from BISSELL Homecare
BISSELL - TurboClean Pet Upright Vacuum Carpet Cleaner - Black with Cobalt Blue Accents
Average customer rating
4.4
(131 Reviews)
Rating breakdown 131 reviews
5 Stars
79
4 Stars
42
3 Stars
4
2 Stars
1
1 Star
5
92%of customers recommend this product.
(
112 out of
122)
Customer Reviews for BISSELL - TurboClean Pet Upright Vacuum Carpet Cleaner - Black with Cobalt Blue Accents
Posted by: A
from Maine
Gender:Female
Verified Purchase:Yes
It’s loud, but works well. It’s not for use on low pile rugs
No, I would not recommend this to a friend.
Written by a customer while visiting BISSELL Homecare
Customer Rating
5
a good compact shampooer
on December 30, 2025
Posted by: jojo
from texas
Gender:Male
This is a hard-working little unit.. I'm in a single wide trailer with carpeting and I appreciate the fact that it's lightweight because I have rheumatoid arthritis and things are painful to push/ pull but this is a breeze to use. it does a nice job.. This would be great for someone with a small apartment or even an RV... it runs out of water sooner than my other bigger Bissell but that's okay. it's not that big a deal.. makes up for it in how it really cleans deeply .and I'm very happy with it.. good job in developing this shampooer, thank you.
I would recommend this to a friend!
Written by a customer while visiting BISSELL Homecare
Posted by: Brittany
from Pittsburgh, PA
Gender:Female
Verified Purchase:Yes
Anticipating problems with potty training my 3 year old, I invested in this carpet cleaner. Best idea ever.
I had an old Bissell spot cleaner before this, but felt like I was contorting myself cleaning the floor after pet accidents. With a pantsless toddler in the mix, I knew I needed an upright model.
This model fits the bill, and after a week of heavy use, I am so, so glad to have it. It is wonderfully designed and clicks together very satisfyingly. Both the upright cleaner and the hose attachment are fast and intuitive to use. Filling and emptying both tanks is super simple. Sometimes I find myself hoping that my kid's accidents land on the carpet so I can suck it up with this instead of a huge wad of paper towels.
My one friction point is that the entire unit is a bit cumbersome to haul up and down a staircase. In my hurry, it's hard to know where to put my hands to lift it with minimal strain. I think I've figured out an optimal placement for me, but it would be nice if there was an equally intuitively designed lift spot. I also wish there was an easy hook for the attachment hose, which I use so often that I usually leave on the machine.
I would recommend this to a friend!
Written by a customer while visiting BISSELL Homecare
Posted by: Este
from Rancho Mirage, CA
Gender:Male
Verified Purchase:Yes
Easy to assemble, easy to use, and well made.
Just completed cleaning our 9 X 12 area rug. Great job!. Looking forward to cleaning our sofa next.
Makes far more sense to own this machine than to rent one at a store.
Just completed cleaning our 9 X 12 area rug. Great job!. Looking forward to cleaning our sofa next.
Makes far more sense to own this machine than to rent one at a store.
I would recommend this to a friend!
Written by a customer while visiting BISSELL Homecare
Customer Rating
5
Excellent value for price
on May 28, 2026
Posted by: emi
from MCFarland, Wi
Gender:Female
This machine is very easy to set up and use. It removed all the stains on our basement carpet and left a fresh clean smell thanks to the formula provided in the box. The only thing that bothers me is that the cord is not long enough for the surface we want to clean, which is fine, we just need to unplug it and plug somewhere else. The process is super satisfying, the suction works really well, and it is less costly than hiring a company to do it. The tank gets empty quite quickly and requires several fills but I mean, for the price, this is really good value. Highly recommended!
Written by a customer while visiting BISSELL Homecare
Customer Rating
5
Cleaned better than the rented machine from the store.
on January 1, 2025
Posted by: Samantha
from Tallahassee, FL
Verified Purchase:No
Small but mighty! Over Thanksgiving, we went on vacation for a week. The neighborhood kid we hired to feed our cat accidentally closed the door to her litter box. For days, our sweet kitty had no other choice but to find another bathroom: the bedroom floor. Yikes. For the past MONTH, I've been trying to get the smell out of the room. We sprayed enzyme cleaner on the carpet and scrubbed. I rented a big commercial-grade machine from the grocery store. The room still smelled like cat pee. Then the Stellar Product Testing Panel sent me this Bissell TurboClean. Could not have come at a better time. We cleaned the carpet with it today and I was SHOCKED at how dirty the water was! This was just two weeks after I cleaned the carpet with the industrial machine! The carpet is only 2 years old and it's not a high-traffic area, so I didn't expect the water to be very dirty. After the bedroom carpet, I went to town on the years-old stains on the couch and a weird water stain on the ceiling in our van. You can see the before/after pics. I must say I'm impressed at the suction and cleaning power of this little machine. Worth the investment to have this on-hand for life's messes.
I would recommend this to a friend!
Written by a customer while visiting BISSELL Homecare
Customer Rating
5
Powerful Cleaner in a Small Form
on December 26, 2024
Posted by: Moonmaid
from Pittsburgh, PA
Verified Purchase:No
I recently had the opportunity to use the Bissell Turboclean Pet upright carpet and upholstery cleaner Model 3948. I was given this carpet cleaner to try as part of the Stellar Product Testing Panel. I am a young senior citizen and pet owner. I also am frequently visited by my children and my grandchildren. I was surprised by the light weight of this unit. It weighed about 14 lbs. without water. The unit has a small size and takes up a small footprint in storage. The cleaner was easy to assemble and I was off cleaning carpet within minutes. The small size was perfect of tight areas and it was very maneuverable. The first area that I tried it on was a sweet potato oops left by a grandchild on a cream-colored Berber area rug. The stain was several days old. I was impressed that, after only a few passes of the cleaner, the stain was removed. I think it would have even taken less effort on a smoother pile carpet. I next tried it on my low pile wall to wall carpet. It performed very well there also. The power brush was a large improvement over the stationary brushes on my old cleaner. The suction power was impressive and there was little moisture left behind. The clear plastic window on the nozzle allowed me to see both how much dirt was being removed and how much water was still being extracted. Even on a recently vacuumed floor I was picking up cat and human hairs. The hose and cleaning tool were easy to attach and the 7 ft. hose allowed me to reach all sections of a love seat. The cervices tool was great to get in the corners. Although the love seat did not look dirty, I was surprised how much dirt was extracted from it. The thing that I liked the most was the combination of small size and powerful suction. These features make the unit a great choice for the quick clean-ups that are commonplace with pets and/or small children. I have limited storage place and in order for me to keep appliances around they must do a good job. This cleaner is a keeper
I would recommend this to a friend!
Written by a customer while visiting BISSELL Homecare
Customer Rating
5
Must have with kids
on December 28, 2024
Posted by: carm93
from Albuquerque, NM
Verified Purchase:No
I'm a mom of 3 kids under the age of 10, which means we deal with a lot of spills of different consistencies. We have cleaned up milk, slime, bodily fluids, dark juices etc from our carpets and furniture and we haven't felt super satisfied with the ease or cleaning power. Thanks to the Stellar Product Testing Panel, we were able to try the TurboClean Pet Upright Carpet Cleaner and WOW! First off, even though its a larger machine, its very easy to maneuver. Its not bulky, it moves over areas seamlessly. Second, with all the attachments it made it so easy to clean up spills on any surface. My three year old spilled chocolate milk on then carpet and couch and this machine was able to fully clean it in less than 10 mins. I also used it on my runners throughout my kitchen and it had them looking brand new. I never thought I would be a dedicated user of an upright machine, but this thing will forever be apart of our home!
I would recommend this to a friend!
Written by a customer while visiting BISSELL Homecare