Customer reviews from BISSELL Homecare
BISSELL - TurboClean Pet Upright Vacuum Carpet Cleaner - Black with Cobalt Blue Accents
Average customer rating
4.5
(134 Reviews)
Rating breakdown 134 reviews
5 Stars
82
4 Stars
42
3 Stars
4
2 Stars
1
1 Star
5
92%of customers recommend this product.
(
113 out of
123)
Customer Reviews for BISSELL - TurboClean Pet Upright Vacuum Carpet Cleaner - Black with Cobalt Blue Accents
Posted by: Anonymous
from Carlsbad, CA
Gender:Female
Verified Purchase:Yes
Too bulky, super loud, when you use the attachment for stairs it sounds like someone is screeching / screaming, very unpleasant.
No, I would not recommend this to a friend.
Response from BISSELL HomecareBy Janelle McFarlane, BISSELL Consumer Care, March 9, 2026
Hi Ashley, we’re sorry the TurboClean™ Pet Carpet Cleaner felt too loud and bulky to use comfortably, especially on stairs. The attachment shouldn’t produce a screeching sound, so we’d like to help troubleshoot that and make sure nothing is malfunctioning. Please reach out to us at support.bissell.com so we can assist.
Written by a customer while visiting BISSELL Homecare
Posted by: Este
from Rancho Mirage, CA
Gender:Male
Verified Purchase:Yes
Easy to assemble, easy to use, and well made.
Just completed cleaning our 9 X 12 area rug. Great job!. Looking forward to cleaning our sofa next.
Makes far more sense to own this machine than to rent one at a store.
Just completed cleaning our 9 X 12 area rug. Great job!. Looking forward to cleaning our sofa next.
Makes far more sense to own this machine than to rent one at a store.
I would recommend this to a friend!
Written by a customer while visiting BISSELL Homecare
Posted by: Terri
from Mississippi
Gender:Female
Verified Purchase:Yes
While i do really like the machine, it works really good, it is so hard to clean. I have to put the entire vacuum in my sink to clean. it hard to clean the beater bar because it does not detach. This is made for pets and guess what, there's a lot of pet hair clogged in the area of the beater bar. That part need to be made to come off so that it clean more easy.
No, I would not recommend this to a friend.
Response from BISSELL HomecareBy Will, BISSELL Consumer Care, March 3, 2026
Thanks for sharing your experience with the TurboClean™ Pet. We’re glad to hear the machine is working well for you, but we understand how frustrating it can be when pet hair builds up and parts aren’t easy to access. The Brush Roll is removable and on page 10 of the user guide there are instructions to do so. If you'd like help walking through it, our team is happy to assist at support.bissell.com.
Written by a customer while visiting BISSELL Homecare
Customer Rating
5
Best Turbocleaner I’ve ever purchased!
on January 29, 2026
Posted by: Mindy
from California
Gender:Female
I love my Bissell Turbocleaner! I purchased one today , and went right to work! What an Amazing Machine!! I Highly recommend one!!
I would recommend this to a friend!
Written by a customer while visiting BISSELL Homecare
Customer Rating
4
Disappointed
on January 19, 2026
Posted by: Maggie
from Westland, Mi
Gender:Female
Home, only 4 stars because as it sucks up the dirty water it sprays a fine mist of dirty water out behind the back wheels onto your feet. Makes 2 times the work.
Otherwise, it would be a 5.
Otherwise, it would be a 5.
No, I would not recommend this to a friend.
Response from BISSELL HomecareBy Janelle McFarlane, BISSELL Consumer Care, January 20, 2026
Hi Maggie. Thanks for your review of the TurboClean™ Pet Upright Carpet Cleaner! We’re glad you like the cleaning results and appreciate your feedback on the mist issue. Make sure the recovery tank is fully seated and keep the machine level—this usually helps. For more tips, visit bissell.com/support.
Written by a customer while visiting BISSELL Homecare
Posted by: Leigh
from PA
Gender:Female
Verified Purchase:Yes
Works great. Only used it on one small rug so far and havent tried the attachments yet, but it got my rug clean.
I would recommend this to a friend!
Written by a customer while visiting BISSELL Homecare
Posted by: Brittany
from Pittsburgh, PA
Gender:Female
Verified Purchase:Yes
Anticipating problems with potty training my 3 year old, I invested in this carpet cleaner. Best idea ever.
I had an old Bissell spot cleaner before this, but felt like I was contorting myself cleaning the floor after pet accidents. With a pantsless toddler in the mix, I knew I needed an upright model.
This model fits the bill, and after a week of heavy use, I am so, so glad to have it. It is wonderfully designed and clicks together very satisfyingly. Both the upright cleaner and the hose attachment are fast and intuitive to use. Filling and emptying both tanks is super simple. Sometimes I find myself hoping that my kid's accidents land on the carpet so I can suck it up with this instead of a huge wad of paper towels.
My one friction point is that the entire unit is a bit cumbersome to haul up and down a staircase. In my hurry, it's hard to know where to put my hands to lift it with minimal strain. I think I've figured out an optimal placement for me, but it would be nice if there was an equally intuitively designed lift spot. I also wish there was an easy hook for the attachment hose, which I use so often that I usually leave on the machine.
I would recommend this to a friend!
Written by a customer while visiting BISSELL Homecare
Customer Rating
5
a good compact shampooer
on December 30, 2025
Posted by: jojo
from texas
Gender:Male
This is a hard-working little unit.. I'm in a single wide trailer with carpeting and I appreciate the fact that it's lightweight because I have rheumatoid arthritis and things are painful to push/ pull but this is a breeze to use. it does a nice job.. This would be great for someone with a small apartment or even an RV... it runs out of water sooner than my other bigger Bissell but that's okay. it's not that big a deal.. makes up for it in how it really cleans deeply .and I'm very happy with it.. good job in developing this shampooer, thank you.
I would recommend this to a friend!
Written by a customer while visiting BISSELL Homecare