I have multiple pets. I have owned multiple cleaners over the years. This product was bought to replace my Hoover Pet Carpet cleaner. This model is very small. It takes several refills to get the job done. I also have a very hard time unlatching the grey latches at the sides of the water tank. It is a light machine, and would be best suited for small areas and light work.
No, I would not recommend this to a friend.
Response from BISSELL HomecareBy Janelle McFarlane, BISSELL Consumer Care, April 30, 2026
Hi Danielle, thanks for sharing your experience—we’re sorry to hear the TurboClean™ Pet didn’t fully meet your expectations. We understand how the smaller tank and tight latches can be frustrating, especially with multiple pets; making sure the tank is aligned evenly before closing can sometimes help with the side latches. This lightweight machine is designed for quick cleanups and smaller areas, but our team would be happy to help you find tips or a better fit for your needs at support.bissell.com.
Written by a customer while visiting BISSELL Homecare
Easy to use, cleans very well from area rugs to a carpeted room. Only challenge was removing dirty water tank was difficult. The plastic clips that hold the container were not easy to unlock. Actually hurt my back trying to pry the clips open.
I would recommend this to a friend!
Written by a customer while visiting BISSELL Homecare