Customer reviews from BISSELL Homecare
BISSELL - TurboClean Pet Upright Vacuum Carpet Cleaner - Black with Cobalt Blue Accents
Average customer rating
4.4
(128 Reviews)
Rating breakdown 128 reviews
5 Stars
77
4 Stars
41
3 Stars
4
2 Stars
1
1 Star
5
92%of customers recommend this product.
(
110 out of
120)
Customer Reviews for BISSELL - TurboClean Pet Upright Vacuum Carpet Cleaner - Black with Cobalt Blue Accents
Posted by: Leigh
from PA
Gender:Female
Verified Purchase:Yes
Works great. Only used it on one small rug so far and havent tried the attachments yet, but it got my rug clean.
I would recommend this to a friend!
Written by a customer while visiting BISSELL Homecare
Customer Rating
4
Disappointed
on January 19, 2026
Posted by: Maggie
from Westland, Mi
Gender:Female
Home, only 4 stars because as it sucks up the dirty water it sprays a fine mist of dirty water out behind the back wheels onto your feet. Makes 2 times the work.
Otherwise, it would be a 5.
Otherwise, it would be a 5.
No, I would not recommend this to a friend.
Response from BISSELL HomecareBy Janelle McFarlane, BISSELL Consumer Care, January 20, 2026
Hi Maggie. Thanks for your review of the TurboClean™ Pet Upright Carpet Cleaner! We’re glad you like the cleaning results and appreciate your feedback on the mist issue. Make sure the recovery tank is fully seated and keep the machine level—this usually helps. For more tips, visit bissell.com/support.
Written by a customer while visiting BISSELL Homecare
Customer Rating
5
Best Turbocleaner I’ve ever purchased!
on January 29, 2026
Posted by: Mindy
from California
Gender:Female
I love my Bissell Turbocleaner! I purchased one today , and went right to work! What an Amazing Machine!! I Highly recommend one!!
I would recommend this to a friend!
Written by a customer while visiting BISSELL Homecare
Posted by: Terri
from Mississippi
Gender:Female
Verified Purchase:Yes
While i do really like the machine, it works really good, it is so hard to clean. I have to put the entire vacuum in my sink to clean. it hard to clean the beater bar because it does not detach. This is made for pets and guess what, there's a lot of pet hair clogged in the area of the beater bar. That part need to be made to come off so that it clean more easy.
No, I would not recommend this to a friend.
Response from BISSELL HomecareBy Will, BISSELL Consumer Care, March 3, 2026
Thanks for sharing your experience with the TurboClean™ Pet. We’re glad to hear the machine is working well for you, but we understand how frustrating it can be when pet hair builds up and parts aren’t easy to access. The Brush Roll is removable and on page 10 of the user guide there are instructions to do so. If you'd like help walking through it, our team is happy to assist at support.bissell.com.
Written by a customer while visiting BISSELL Homecare
Posted by: Este
from Rancho Mirage, CA
Gender:Male
Verified Purchase:Yes
Easy to assemble, easy to use, and well made.
Just completed cleaning our 9 X 12 area rug. Great job!. Looking forward to cleaning our sofa next.
Makes far more sense to own this machine than to rent one at a store.
Just completed cleaning our 9 X 12 area rug. Great job!. Looking forward to cleaning our sofa next.
Makes far more sense to own this machine than to rent one at a store.
I would recommend this to a friend!
Written by a customer while visiting BISSELL Homecare
Posted by: Anonymous
from Carlsbad, CA
Gender:Female
Verified Purchase:Yes
Too bulky, super loud, when you use the attachment for stairs it sounds like someone is screeching / screaming, very unpleasant.
No, I would not recommend this to a friend.
Response from BISSELL HomecareBy Janelle McFarlane, BISSELL Consumer Care, March 9, 2026
Hi Ashley, we’re sorry the TurboClean™ Pet Carpet Cleaner felt too loud and bulky to use comfortably, especially on stairs. The attachment shouldn’t produce a screeching sound, so we’d like to help troubleshoot that and make sure nothing is malfunctioning. Please reach out to us at support.bissell.com so we can assist.
Written by a customer while visiting BISSELL Homecare
Posted by: Bill W
from North Carolina
Gender:Male
Verified Purchase:Yes
I enjoy the simplicity of cleaning, it’s definitely worth the money and a light weight option for those who have pets, kids or both and need consistent cleaning. I clean my 3 room carpets every other week and it smells better, looks cleaner & allows me to feel better about myself with those results. If you own or rent and want to keep your carpet clean with a low budget this is the best option I have seen. Thanks
No, I would not recommend this to a friend.
Written by a customer while visiting BISSELL Homecare
Posted by: danielle C
from Youngstown, Ohio
Gender:Female
Verified Purchase:Yes
I have multiple pets. I have owned multiple cleaners over the years. This product was bought to replace my Hoover Pet Carpet cleaner. This model is very small. It takes several refills to get the job done. I also have a very hard time unlatching the grey latches at the sides of the water tank. It is a light machine, and would be best suited for small areas and light work.
No, I would not recommend this to a friend.
Response from BISSELL HomecareBy Janelle McFarlane, BISSELL Consumer Care, April 30, 2026
Hi Danielle, thanks for sharing your experience—we’re sorry to hear the TurboClean™ Pet didn’t fully meet your expectations. We understand how the smaller tank and tight latches can be frustrating, especially with multiple pets; making sure the tank is aligned evenly before closing can sometimes help with the side latches. This lightweight machine is designed for quick cleanups and smaller areas, but our team would be happy to help you find tips or a better fit for your needs at support.bissell.com.
Written by a customer while visiting BISSELL Homecare