Customer reviews from BISSELL Homecare
BISSELL - TurboClean Pet Upright Vacuum Carpet Cleaner - Black with Cobalt Blue Accents
Average customer rating
4.4
(143 Reviews)
Rating breakdown 143 reviews
5 Stars
87
4 Stars
43
3 Stars
4
2 Stars
3
1 Star
6
90%of customers recommend this product.
(
117 out of
130)
Customer Reviews for BISSELL - TurboClean Pet Upright Vacuum Carpet Cleaner - Black with Cobalt Blue Accents
Customer Rating
5
My Home Smells Like New
on December 26, 2024
Posted by: KMac
from Washington DC
I was given this carpet cleaner to try as part of the Stellar Product Testing Panel. Specifically, the TurboClean™ Pet Upright Carpet Cleaner, and I have to say I was blown away by this things performance and overall ability. The body itself was far less bulky than previous cleaners I've operated, and it felt incredibly light in comparison. It was much easier to push around the floor and over carpet. So much so that upon first use, I did two separate rugs in different floors and our whole stairway! I couldn't believe how much dirt and grime this cleaner pulled up from our rugs and carpet. To be honest, the cleaner was a huge help as well because we own "ruggables" which can be difficult to wash at home or you need to pay to take them to a laundromat. This solved that issue in a big way and brought our carpet back to life. Even the scent from the Bissell cleaning solution was amazing. My office smells and feels so much cleaner with years of the excess debris and dust pulled out of the stairs and rug. Another great feature to this carpet cleaner was how easy the reservoir pieces are to remove and fill and clean after finishing. I found the intuitive and well made for a simple process. Even the additional cleaning tools were as simple to exchange out and clean with. The crevice and tough stain tools were excellent at getting difficult to reach spots and still get the same cleaning power. After thorough use because I was so impressed, I was dismayed that the hose dropped with the tough stain tool attachment and the clear plastic top cover partially broke. I understand why it's removable to be cleaned and so forth but after trying to reattach the pieces I can see why they might break as they are very tiny and possibly fragile. The hose dropped from vacuum level or lower as I was finishing a spot on the carpet floor. Otherwise, my review for this cleaner vacuum was outstanding and it will easily become a frequent rotation in the cleaning of our home. The scent was
I would recommend this to a friend!
Written by a customer while visiting BISSELL Homecare
Customer Rating
4
Easy, Effective (And A Little Loud)
on December 26, 2024
Posted by: MessyJessi
from Chicago, IL
I first used the carpet cleaner to clean the upholstery on my sofas. I have two young children so the cushions were looking pretty spotted with dirt and stains. It was easy to connect the upholstery cleaning accessories and very simple to use. It took me 10-15 minutes per cushion until I was satisfied that I had removed the stains and sucked up as much moisture as possible (to try and shorten the drying time). It still took a few hours for the cushions to dry and, afterwards, I did notice a couple of areas that I could go over again. Overall, though, I'm really happy with how much better my sofas look. And I know that I can easily pull this out to give them a quick clean in the future. Next, I used the carpet cleaner to clean the carpet outside my apartment door. This carpet is probably older than I am and I'm not sure it has ever been cleaned. I put the TurboClean to work and the water that got sucked into the reservoir was absolutely disgusting (though it is so satisfying to see that it's working). I went over the carpet until I ran out of cleaning solution so while the before and after photos aren't dramatically different, I know that it's better than before. (I will be buying more solution and tackling that area again.) A few more things to note about this carpet cleaner: -It doesn't take much of the cleaning solution to clean upholstery but you do run through it pretty quickly when cleaning carpets. -This machine is LOUD. It is not something I can use at nap time or after my kids are in bed at night. This is the main reason I rated it 4 and not 5. -It's more lightweight than I was expecting and maneuvers like an upright vacuum. -It's super easy to use, which I appreciate. Thank you to the Stellar Product Testing Panel for providing me this carpet cleaner! All opinions in this review are my own.
I would recommend this to a friend!
Written by a customer while visiting BISSELL Homecare
Customer Rating
5
Powerful Carpet Cleaner for Tough Stains
on December 26, 2024
Posted by: Kelle
from Salt Lake City, UT
I was given this carpet cleaner to try as part of the Stellar Product Testing Panel. This is a great tool to have in your home, especially with messy toddlers and pets. I was very impressed with how compact the cleaner and tools can be broken down for storage. I can break it down to a manageable size to store when I'm not using it. It is a little bulky when I maneuver it around my home with multiple levels, but that is to be expected with upright carpet cleaners. With its ability to be broken down to store I don't mind its size while assembled. It is also notable that this Bissell cleaner is very powerful and efficient. I have used other carpet cleaners in the past that have required me to go over the floor/spot too many times. I only had to go over a spot on my area rug once and a spot on my couch two times to make a difference. Another thing I love about this carpet cleaner is the variety of tools it comes with. There is a tool and function for everything I need. I love that I can clean my carpets, area rugs and upholstery. Overall I would recommend this product if you are looking for a product that efficiently cleans spills, stains and day to day wear on your carpets.
I would recommend this to a friend!
Written by a customer while visiting BISSELL Homecare
Customer Rating
5
Powerful Cleaner in a Small Form
on December 26, 2024
Posted by: Moonmaid
from Pittsburgh, PA
I recently had the opportunity to use the Bissell Turboclean Pet upright carpet and upholstery cleaner Model 3948. I was given this carpet cleaner to try as part of the Stellar Product Testing Panel. I am a young senior citizen and pet owner. I also am frequently visited by my children and my grandchildren. I was surprised by the light weight of this unit. It weighed about 14 lbs. without water. The unit has a small size and takes up a small footprint in storage. The cleaner was easy to assemble and I was off cleaning carpet within minutes. The small size was perfect of tight areas and it was very maneuverable. The first area that I tried it on was a sweet potato oops left by a grandchild on a cream-colored Berber area rug. The stain was several days old. I was impressed that, after only a few passes of the cleaner, the stain was removed. I think it would have even taken less effort on a smoother pile carpet. I next tried it on my low pile wall to wall carpet. It performed very well there also. The power brush was a large improvement over the stationary brushes on my old cleaner. The suction power was impressive and there was little moisture left behind. The clear plastic window on the nozzle allowed me to see both how much dirt was being removed and how much water was still being extracted. Even on a recently vacuumed floor I was picking up cat and human hairs. The hose and cleaning tool were easy to attach and the 7 ft. hose allowed me to reach all sections of a love seat. The cervices tool was great to get in the corners. Although the love seat did not look dirty, I was surprised how much dirt was extracted from it. The thing that I liked the most was the combination of small size and powerful suction. These features make the unit a great choice for the quick clean-ups that are commonplace with pets and/or small children. I have limited storage place and in order for me to keep appliances around they must do a good job. This cleaner is a keeper
I would recommend this to a friend!
Written by a customer while visiting BISSELL Homecare
Customer Rating
4
Powerful cleaner that will revive your carpet
on December 26, 2024
Posted by: gys826
from Cleveland, OH
The design and size of the TurboClean Pet Upright Carpet Cleaner is a bit of a double-edged sword. While it is powerful, it is quite heavy and cumbersome to maneuver, especially when carrying it up and down the stairs. Finding a place to store it when it's not in use was also challenging due to its bulk. However, its cleaning power more than makes up for these drawbacks. This carpet cleaner was effective at removing stains and deeply embedded dirt, even on older carpets and rugs like mine. It is really satisfying to see how much dirty water gets pulled up during cleaning! The included tools were excellent, especially for reaching those tight corners and tackling carpeted stairs that haven't been thoroughly cleaned in years. I've used this cleaner to tackle messes from my two senior dogs, who often have accidents and shed a lot of hair, as well as food and drink spills from my two young, messy kids. It works wonders, leaving our carpet feeling fresh and almost like new underfoot. It seemed to handle both quick touch-ups and deeper, set-in messes really well, leaving our carpets and rugs clean without soaking them. Although the weight was a downside, the TurboClean's performance and convenience saved me from spending hundreds on professional rug cleaning services. Thanks to the Stellar Product Testing Panel for providing me with this carpet cleaner!
I would recommend this to a friend!
Written by a customer while visiting BISSELL Homecare
Customer Rating
5
Nice Compact Size!
on December 26, 2024
Posted by: raakmama6
from Mitchell, SD
I appreciated the compact size of this TurboClean Pet Upright Carpet Cleaner for storage purposes and also maneuverability. Getting it assembled and then put into action was straightforward. Using it on our entry rug was a breeze and not a very big time commitment. I can envision many other future cleaning projects in our home-rugs, carpets, couches, etc. I was given this carpet cleaner to try as part of the Stellar Product Testing Panel.
I would recommend this to a friend!
Written by a customer while visiting BISSELL Homecare
Customer Rating
4
Amazing for both big and small messes!
on December 26, 2024
Posted by: Itzafezookie
from Pennsylvania
I was sent this product from the Stellar Product Testing Panel. I have a 3 year old and 3 cats so messes range from big to small and happen every day. This machine was amazing for all messes we used it for. To start, this carpet cleaner is much lighter than I expected it to be which makes it easier to maneuver. Also, the clean water tank being separate from the dirty water tank was a huge plus. It was easy to clean and took only a few minutes after doing our carpets. We used it to clean a full carpet first. This carpet had seen everything from spilled juice to cat stains. Everything came up after a few passes. What is even better was how much water it would suck up during dry passes. I've had carpets need days to dry, this only needed a few hours. The attachments are easy to attach and also to clean. We were able to use it on our couch woth no issues of attachments falling off or getting tangled. I love that it came with a storage bag for the attachments since the attachments aren't attached permanently to the machine. The only con I can see with this carpet cleaner is the sound. It is rather loud if you compare to a vacuum cleaner, however, the sound is something you can get past when it comes to it's great cleaning power.
I would recommend this to a friend!
Written by a customer while visiting BISSELL Homecare
Customer Rating
5
A must have for every pet parent
on December 26, 2024
Posted by: EricaD
from Allentown, NJ
With two dogs in the house (and three two-legged children too) this is my new favorite carpet cleaner! It's light weight so I don't dread getting it out and the water container is easy to empty so there isn't a huge mess cleaning up after. The upholstery attachment might be my favorite thing. Within days of getting the cleaner as part of the Stellar Product Testing Panel we had my larger dog leave a mess on my white dining room chair and my little dog throw up on the front rug. Also had my kids track mud into the back hall rug. The Bissell was able to tackle all the messes easily and I know this is going to get a LOT of use in our house. My only critique is that the clean water handle is blue so I keep trying to pick up the cleaner using that handle and it lifts off the water basin instead. But other than that, it's a great machine for cleaning up every day pet (and kid) messes!
I would recommend this to a friend!
Written by a customer while visiting BISSELL Homecare