Customer reviews from BISSELL Homecare
BISSELL - TurboClean Pet Upright Vacuum Carpet Cleaner - Black with Cobalt Blue Accents
Average customer rating
4.5
(136 Reviews)
Rating breakdown 136 reviews
5 Stars
83
4 Stars
43
3 Stars
4
2 Stars
1
1 Star
5
92%of customers recommend this product.
(
115 out of
125)
Customer Reviews for BISSELL - TurboClean Pet Upright Vacuum Carpet Cleaner - Black with Cobalt Blue Accents
Customer Rating
5
Powerful Cleaner in a Small Form
on December 26, 2024
Posted by: Moonmaid
from Pittsburgh, PA
I recently had the opportunity to use the Bissell Turboclean Pet upright carpet and upholstery cleaner Model 3948. I was given this carpet cleaner to try as part of the Stellar Product Testing Panel. I am a young senior citizen and pet owner. I also am frequently visited by my children and my grandchildren. I was surprised by the light weight of this unit. It weighed about 14 lbs. without water. The unit has a small size and takes up a small footprint in storage. The cleaner was easy to assemble and I was off cleaning carpet within minutes. The small size was perfect of tight areas and it was very maneuverable. The first area that I tried it on was a sweet potato oops left by a grandchild on a cream-colored Berber area rug. The stain was several days old. I was impressed that, after only a few passes of the cleaner, the stain was removed. I think it would have even taken less effort on a smoother pile carpet. I next tried it on my low pile wall to wall carpet. It performed very well there also. The power brush was a large improvement over the stationary brushes on my old cleaner. The suction power was impressive and there was little moisture left behind. The clear plastic window on the nozzle allowed me to see both how much dirt was being removed and how much water was still being extracted. Even on a recently vacuumed floor I was picking up cat and human hairs. The hose and cleaning tool were easy to attach and the 7 ft. hose allowed me to reach all sections of a love seat. The cervices tool was great to get in the corners. Although the love seat did not look dirty, I was surprised how much dirt was extracted from it. The thing that I liked the most was the combination of small size and powerful suction. These features make the unit a great choice for the quick clean-ups that are commonplace with pets and/or small children. I have limited storage place and in order for me to keep appliances around they must do a good job. This cleaner is a keeper
I would recommend this to a friend!
Written by a customer while visiting BISSELL Homecare
Customer Rating
5
A must have for every pet parent
on December 26, 2024
Posted by: EricaD
from Allentown, NJ
With two dogs in the house (and three two-legged children too) this is my new favorite carpet cleaner! It's light weight so I don't dread getting it out and the water container is easy to empty so there isn't a huge mess cleaning up after. The upholstery attachment might be my favorite thing. Within days of getting the cleaner as part of the Stellar Product Testing Panel we had my larger dog leave a mess on my white dining room chair and my little dog throw up on the front rug. Also had my kids track mud into the back hall rug. The Bissell was able to tackle all the messes easily and I know this is going to get a LOT of use in our house. My only critique is that the clean water handle is blue so I keep trying to pick up the cleaner using that handle and it lifts off the water basin instead. But other than that, it's a great machine for cleaning up every day pet (and kid) messes!
I would recommend this to a friend!
Written by a customer while visiting BISSELL Homecare
Customer Rating
4
Great for pet and toddler stains!
on December 26, 2024
Posted by: Sunfish
from Rocklin, CA
I've been having heavy winter storms and that means wet dogs with muddy paws- bonus: I have corgis, so their little legs means wet bellies too! Add in the daily life of a toddler, and the carpeted areas of my house never seem fully clean. I received the product through the Stellar Product Testing Panel, and I am so happy it came right before the holidays! Set up was super easy, and I was able to clean up some area rugs during nap time! The cleaning power was great- some older spots still exist, but seem lighter. It does fill up quickly, so you have to pay attention and empty it out multiple times, but this is something I've come to expect of vacuums and carpet cleaners. I do wish emptying was easier. I appreciate that it's not too heavy, and the suction seemed consistent.
I would recommend this to a friend!
Written by a customer while visiting BISSELL Homecare
Customer Rating
5
Cleaned better than the professionals!
on December 26, 2024
Posted by: RD
from Idaho
I received the TurboClean Pet Upright Carpet Cleaner from the Stellar product testing panel to try out and share my feedback. The product came close to Christmas and I had just had our carpets cleaned for company coming for the holiday so I didn't expect that there would be much to clean during my initial run. I have dark colored carpet so it conceals stains and I didn't see any trouble spots so I just ran the cleaner over my home office carpet. The water was so dirty I couldn't believe it. The carpet cleaner did a great job and removed more gunk that I didn't realize was there and really shouldn't have been there after I paid to have our carpets cleaned. The carpet cleaner was light weight compared to what I've used in the past and it navigated our thick carpet really well. I would certainly recommend this carpet cleaner and I look forward to continuing to use it in the future when we have clean up needs from our pets, spills or high traffic areas. It's easy to use and certainly impressed me with the stuff it was able to clean out after having our carpets cleaned.
I would recommend this to a friend!
Written by a customer while visiting BISSELL Homecare
Customer Rating
5
Compact in size, excellent in use!
on December 26, 2024
Posted by: Hargis
from Arizona
I received this through the stellar testing panel. I was super excited to receive this product and it held up to the excitement! First and foremost, it is incredibly easy to assemble! Once it's assembled, it's still a nice compact size that doesn't take up too much space, perfect for smaller homes such as mine! The design is simple and easy to use, nothing overly complicated to figure out! The cleaning power was exactly what I was looking for! Between my husband and 9 month old, my carpets get spills way too often! The removed those stains with very little time and effort! I was able to get the carpets cleaned up and move onto the next task in no time! The carpet cleaner is also super easy to maneuver around which made transitioning between messes super easy! Over all, this is exactly the kind of carpet cleaner I would look for especially living in a small home. It's simple, doesn't take up too much space, and does an excellent job!
I would recommend this to a friend!
Written by a customer while visiting BISSELL Homecare
Customer Rating
5
Nice Compact Size!
on December 26, 2024
Posted by: raakmama6
from Mitchell, SD
I appreciated the compact size of this TurboClean Pet Upright Carpet Cleaner for storage purposes and also maneuverability. Getting it assembled and then put into action was straightforward. Using it on our entry rug was a breeze and not a very big time commitment. I can envision many other future cleaning projects in our home-rugs, carpets, couches, etc. I was given this carpet cleaner to try as part of the Stellar Product Testing Panel.
I would recommend this to a friend!
Written by a customer while visiting BISSELL Homecare
Customer Rating
4
Powerful cleaner that will revive your carpet
on December 26, 2024
Posted by: gys826
from Cleveland, OH
The design and size of the TurboClean Pet Upright Carpet Cleaner is a bit of a double-edged sword. While it is powerful, it is quite heavy and cumbersome to maneuver, especially when carrying it up and down the stairs. Finding a place to store it when it's not in use was also challenging due to its bulk. However, its cleaning power more than makes up for these drawbacks. This carpet cleaner was effective at removing stains and deeply embedded dirt, even on older carpets and rugs like mine. It is really satisfying to see how much dirty water gets pulled up during cleaning! The included tools were excellent, especially for reaching those tight corners and tackling carpeted stairs that haven't been thoroughly cleaned in years. I've used this cleaner to tackle messes from my two senior dogs, who often have accidents and shed a lot of hair, as well as food and drink spills from my two young, messy kids. It works wonders, leaving our carpet feeling fresh and almost like new underfoot. It seemed to handle both quick touch-ups and deeper, set-in messes really well, leaving our carpets and rugs clean without soaking them. Although the weight was a downside, the TurboClean's performance and convenience saved me from spending hundreds on professional rug cleaning services. Thanks to the Stellar Product Testing Panel for providing me with this carpet cleaner!
I would recommend this to a friend!
Written by a customer while visiting BISSELL Homecare
Customer Rating
4
Amazing for both big and small messes!
on December 26, 2024
Posted by: Itzafezookie
from Pennsylvania
I was sent this product from the Stellar Product Testing Panel. I have a 3 year old and 3 cats so messes range from big to small and happen every day. This machine was amazing for all messes we used it for. To start, this carpet cleaner is much lighter than I expected it to be which makes it easier to maneuver. Also, the clean water tank being separate from the dirty water tank was a huge plus. It was easy to clean and took only a few minutes after doing our carpets. We used it to clean a full carpet first. This carpet had seen everything from spilled juice to cat stains. Everything came up after a few passes. What is even better was how much water it would suck up during dry passes. I've had carpets need days to dry, this only needed a few hours. The attachments are easy to attach and also to clean. We were able to use it on our couch woth no issues of attachments falling off or getting tangled. I love that it came with a storage bag for the attachments since the attachments aren't attached permanently to the machine. The only con I can see with this carpet cleaner is the sound. It is rather loud if you compare to a vacuum cleaner, however, the sound is something you can get past when it comes to it's great cleaning power.
I would recommend this to a friend!
Written by a customer while visiting BISSELL Homecare