Customer reviews from BISSELL Homecare
BISSELL - CleanView Max Tangle-Free Rewind Upright Vacuum - Black / Lake
Average customer rating
4.4
(65 Reviews)
Rating breakdown 65 reviews
5 Stars
31
4 Stars
28
3 Stars
5
2 Stars
0
1 Star
1
92%of customers recommend this product.
(
55 out of
60)
Customer Reviews for BISSELL - CleanView Max Tangle-Free Rewind Upright Vacuum - Black / Lake
Posted by: Eva
from Atlanta
Gender:Female
Verified Purchase:Yes
I have used the vacuum twice and have struggled both times. The pet brush keeps trying to eat the rug, dog bed, or sofa cover almost to the point of burning the fabric. The cord Rewind function is not user friendly. I have to constantly pull the cord out as i go because its never enough. Using the dog fur brush on stairs is awkward because I have to balance the whole vacuum unit on the steps as I vacuum. The dog brush attachment stops spinning if I press too much on the carpet. The surface know is in an odd location. I have to bend over every time I switch surfaces between room. The pattern on the carpet left from the vacuum looks like comb makes and my vacuum does not fill up with pet hair often, despite it being shedding season. My last vacuum, not a Bissell, required me to empty twice, each time I used it. It makes me wonder if this vacuum is picking up anything. I also cannot use the vacuum on the bathroom rugs, at any setting, because it tries to eat it. I I could return it, I would. I am going to have to eat the cost and just pick up a new vacuum. Probably the vacuum that i had before that was not a Bissell.
No, I would not recommend this to a friend.
Response from BISSELL HomecareBy Janelle McFarlane, BISSELL Consumer Care, June 1, 2026
We’re sorry to hear how frustrating this experience has been, especially with rugs and pet tools pulling at fabrics. On lighter rugs and beds, turning off the brush roll and using a higher height setting can help prevent grab, and reduced pressure can keep attachments spinning properly. Our BISSELL Support team can also help troubleshoot performance or review warranty options at support.bissell.com or 1‑800‑237‑7691.
Written by a customer while visiting BISSELL Homecare
