Customer reviews from BISSELL Homecare
BISSELL - CleanView Max Tangle-Free Rewind Upright Vacuum - Black / Lake
Average customer rating
4.3
(66 Reviews)
Rating breakdown 66 reviews
5 Stars
31
4 Stars
29
3 Stars
5
2 Stars
0
1 Star
1
92%of customers recommend this product.
(
55 out of
60)
Customer Reviews for BISSELL - CleanView Max Tangle-Free Rewind Upright Vacuum - Black / Lake
Customer Rating
4
I think thiswill be a great addition to my cleanin
on August 27, 2026
Posted by: Teddy's dog mom
Verified Purchase:Yes
The vacuum is a little bit heavier than I anticipated, so it is harder to maneuver. But it cleans well, has good suction, and hasn't hand tangling issues so far. I won't use it for quick cleanings -- I'll use my cordless -- but for real deep cleaning it will serve me well I think.
Written by a customer while visiting BISSELL Homecare
Posted by: Eva
from Atlanta
Gender:Female
Verified Purchase:Yes
I have used the vacuum twice and have struggled both times. The pet brush keeps trying to eat the rug, dog bed, or sofa cover almost to the point of burning the fabric. The cord Rewind function is not user friendly. I have to constantly pull the cord out as i go because its never enough. Using the dog fur brush on stairs is awkward because I have to balance the whole vacuum unit on the steps as I vacuum. The dog brush attachment stops spinning if I press too much on the carpet. The surface know is in an odd location. I have to bend over every time I switch surfaces between room. The pattern on the carpet left from the vacuum looks like comb makes and my vacuum does not fill up with pet hair often, despite it being shedding season. My last vacuum, not a Bissell, required me to empty twice, each time I used it. It makes me wonder if this vacuum is picking up anything. I also cannot use the vacuum on the bathroom rugs, at any setting, because it tries to eat it. I I could return it, I would. I am going to have to eat the cost and just pick up a new vacuum. Probably the vacuum that i had before that was not a Bissell.
No, I would not recommend this to a friend.
Response from BISSELL HomecareBy Janelle McFarlane, BISSELL Consumer Care, June 1, 2026
We’re sorry to hear how frustrating this experience has been, especially with rugs and pet tools pulling at fabrics. On lighter rugs and beds, turning off the brush roll and using a higher height setting can help prevent grab, and reduced pressure can keep attachments spinning properly. Our BISSELL Support team can also help troubleshoot performance or review warranty options at support.bissell.com or 1‑800‑237‑7691.
Written by a customer while visiting BISSELL Homecare
Posted by: Chilly
from Dover Delaware
Gender:Male
Verified Purchase:Yes
The jury's still out a little bit on this vacuum I'm a long time user of Electrolux in fact we've had the vacuum for 24 years and it finally tore up we can't get parts for it so I went ahead and went with the Bissell because we have two cats and we have carpet and hardwood it seemed to do pretty good but you do have to adjust the head on it up and down for the pile of carpet I'm still getting used to that and I feel that the head unit button where you push on it to make the head go down and up seems a little flimsy but I might be just me really honestly you should come back to me six months from now send this e-mail again and I could tell you more intelligently what I think of the vacuum thank you all they
Response from BISSELL HomecareBy Janelle McFarlane, BISSELL Consumer Care, May 21, 2026
Thanks for sharing your early experience—we understand there can be a learning curve when switching machines, especially with mixed flooring and pet hair. The height adjustment is designed to change by carpet pile, and the foot pedal is built for regular use, but if it continues to feel loose our team can help check it out. For extra support, please visit support.bissell.com or call 1‑800‑237‑7691 so we can make sure your BISSELL performs its best.
Written by a customer while visiting BISSELL Homecare
Posted by: Ann
from Tyler, TX
Gender:Female
Verified Purchase:Yes
This vacuum is perfect for my household. I have two cats that shed and hair builds up quickly on my rugs. Also, there is a lot of dust in my area that collects on my rugs and floors. This vacuum gets it all up with superior suction and lightweight maneuverability. The pet hair does not clog the brushes. The self winding cord is a nice feature, noise is low, and the canister is easy to remove and clean. Highly recommend!
I would recommend this to a friend!
Written by a customer while visiting BISSELL Homecare
Posted by: Ann M
from Easton:Maryland
Gender:Female
Verified Purchase:Yes
I can not use it myself, because I am 80 years old and not very strong. to heavy for me to manage myself. I have a lady that care for me weekly and sh has no problem because she is about 30 years younger than I has no problem handling.it As for performance it is wonderful and I love the clear view it allows me to see all the dirt and fur it picks up. I had 2 cats but I only have one now. I was amazed at all the fur and dirt it picked up. I liked being able to see what a great job it did. I would buy it again if I were stronger. But I love the machine and works wonders. you need to let people know how heavy it is to move. I am going to try raising it higher, to see if that makes it easier for me to handle
I would recommend this to a friend!
Written by a customer while visiting BISSELL Homecare
Posted by: Rose
from Cleveland, OH
Gender:Female
Verified Purchase:Yes
With a dog and 3 new woolen area rugs, my Bissell is getting quite the workout and it shows by the amount of dog fur and rug "fur" that it collects. What I like equally, is how easy it is to clean after every use. Empty the canister, rinse out the canister and both filters, let dry overnight and ready to go. The "headlights" and retractable cord are bonuses.
I would recommend this to a friend!
Written by a customer while visiting BISSELL Homecare
Posted by: Cornhusker
from Virginia
Gender:Male
Verified Purchase:Yes
Tangle-Free vacuum definitely keeps the hair from tangling on the roller brush.
Plastic canister insert was dropped while cleaning it and broke one fin and cracked another, other wise would of given five stars.
Plastic canister insert was dropped while cleaning it and broke one fin and cracked another, other wise would of given five stars.
I would recommend this to a friend!
Written by a customer while visiting BISSELL Homecare
Posted by: BB
from Illinois
Gender:Female
Verified Purchase:Yes
I was disappointed in the structure, it's very unstable and you have to use both hands and all your might to lock it upright in place. I love Bissell but this one's a miss for me.
Response from BISSELL HomecareBy Janelle McFarlane, BISSELL Consumer Care, March 30, 2026
Sorry to hear this machine felt unstable and didn’t meet your expectations, especially as a BISSELL fan. The upright lock can sometimes feel stiff at first, and our team can share tips to make it easier to secure and use. We’d appreciate the chance to help at support.bissell.com.
Written by a customer while visiting BISSELL Homecare