Customer reviews from BISSELL Homecare
BISSELL - PowerFresh Slim 3-in-1 Sanitizing Steam Cleaner Mop - White
Average customer rating
4.3
(439 Reviews)
Rating breakdown 439 reviews
5 Stars
277
4 Stars
84
3 Stars
36
2 Stars
15
1 Star
27
85%of customers recommend this product.
(
327 out of
385)
Customer Reviews for BISSELL - PowerFresh Slim 3-in-1 Sanitizing Steam Cleaner Mop - White
Customer Rating
4
It's a decent product, but did not meet my expectations
on March 13, 2024
Posted by: Todd
from Undisclosed
Verified Purchase:Yes
[This review was collected as part of a promotion.] The unit cleans OK but not like they show in the videos
No, I would not recommend this to a friend.
Written by a customer while visiting BISSELL Homecare
Customer Rating
3
Really Great for Tough Stains, Not So Great For Wide Areas
on February 13, 2024
Posted by: Christine
from Ypsilanti, MI
[This review was collected as part of a promotion.] I did some research prior to this purchase to figure out what would be the best steam cleaner. I live in a house with 3 other people and 3 cats. So I need some serious heft behind whatever cleaning tools I'm using. After doing some comparison, I finally landed on this mop. Pros: - Works CRAZY well on tough stains. I was able to scrub off serious soap scum in the tub almost instantly. - Lots of attachments for getting into tiny nook and crannies. - Replacement attachments are available - The recommended cleaning solution smells super good Cons: - When scrubbing tough stains or even mopping tough stains on the floor, you have to put some elbow grease into it. It WILL get the stain removed, but for really bad stains, I basically have keep the mop over the stain and hold down the steam button for a good 30 seconds. - (Related) It's not great for cleaning wide areas. For example, that soap scum in the bathroom? Because the scrub brush attachment is so small, I was basically scrubbing 1 square inch at a time. There is an attachment for cleaning wider swathes with the handheld attachment, but that's not super helpful when dealing with tough stains. Your hand will probably be hurting by the end of your cleaning because of constantly holding the steam button. - The cleaning solution, while great smelling, gets used up super quickly. I filled the tank all the way up and by the time I finished cleaning my kitchen floors and counters (which are not large), the tank was half empty. Part of that was having to keep my finger on the button basically the whole time between tough stains and getting enough moisture on the floor to effectively mop, but it makes me think twice about using the recommended solution if I'm going to tear through it. Overall, it's still a super good product, but I may look to get a second mop that's better for broader, less deep cleaning.
I would recommend this to a friend!
Response from BISSELL HomecareBy bissellpwr, bissellpwr, February 19, 2024
Thanks for sharing your feedback, Christine. Please contact us if we can assist you at support.bissell.com.
Written by a customer while visiting BISSELL Homecare
Customer Rating
1
Hate it
on December 20, 2023
Posted by: Vickie
from Roseville, California
[This review was collected as part of a promotion.] Too heavy to use. After a couple of months it stopped. I finally looked in the book the only thing it says is shake the pod to let the two reach the water level. Hello what does that mean? I got a hold of the tube and the little round thing is all corroded, although I was using distilled water, but it still is corroded I have tried to clean it, but it floats around in the water. I don't know if that's the way it's supposed to be or not how about a better troubleshooting guide
No, I would not recommend this to a friend.
Response from BISSELL HomecareBy bissellpwr, bissellpwr, December 24, 2023
We'd be happy to assist you, Vickie. Please contact our Consumer Care team at support.bissell.com.
Written by a customer while visiting BISSELL Homecare
Customer Rating
3
Would not recommend due to design issues.
on November 26, 2023
Posted by: Kirsten
from Oklahoma
[This review was collected as part of a promotion.] I bought this mostly to clean my bathroom but I don't find myself reaching for it very often due to a few issues. 1. The attachments love to fall off. They swap by rotation and by just using the tool like normal, the attachments naturally rotate and fall off the machine. 2. The steam isn't pressurized. I didn't realized that this would make such a big difference but because the steam isn't forced from the machine, it's not at powerful to "pressure wash" away grime. You really have to scrub at it which is an issue because the attachments fall off. 3. It's quite cumbersome. This version doesn't have a flexible hose so you need to lift the entire machine in awkward positions to get in tight spaces. The machine itself is light enough, but not comfortable to hold in the air for several minutes. You also have to continually pull the trigger to get steam. Overall, it works as advertised but there are several design flaws that would prevent me from recommending this to a friend.
No, I would not recommend this to a friend.
Written by a customer while visiting BISSELL Homecare
Posted by: Khanhtrang
from Undisclosed
Verified Purchase:Yes
[This review was collected as part of a promotion.] Easy to assemble and use the floors and upholstery clean
I would recommend this to a friend!
Written by a customer while visiting BISSELL Homecare
Customer Rating
1
Stopped working after a few months.
on August 21, 2023
Posted by: MV
from North Carolina
[This review was collected as part of a promotion.] This mop worked well at first but then stopped producing steam. I cleaned the filter, and it will maybe work once again but the next time I try to use it there is no steam. It's now completely unreliable and I'm ready to toss it.
No, I would not recommend this to a friend.
Response from BISSELL HomecareBy bissellpwr, bissellpwr, August 24, 2023
Oh no! We're sorry to hear of your experience. You have a warranty on your BISSELL and we're always here to help! Please contact us at support.bissell.com so we can get you a working machine.
Written by a customer while visiting BISSELL Homecare
Posted by: Hazel
from Undisclosed
Verified Purchase:Yes
[This review was collected as part of a promotion.] Doesn't seem to steam that much. VERY uncomfortable to hold the steam button down constantly. You have to hold it all the way in to get any reaction. Does a fairly decent job of the floor. I will probably go back to my spin mop and vinegar water which is less tiring.
No, I would not recommend this to a friend.
Response from BISSELL HomecareBy bissellpwr, bissellpwr, August 11, 2023
Sorry to hear this, Hazel. If we can help with your steam mop, please reach out anytime at support.bissell.com.
Written by a customer while visiting BISSELL Homecare
Posted by: Stacey
from Undisclosed
Verified Purchase:Yes
[This review was collected as part of a promotion.] I love this steam mop! So easy to use and love cleaning chemical free!
I would recommend this to a friend!
Written by a customer while visiting BISSELL Homecare