Customer reviews from BISSELL Homecare
BISSELL - PowerFresh Slim 3-in-1 Sanitizing Steam Cleaner Mop - White
Average customer rating
4.3
(431 Reviews)
Rating breakdown 431 reviews
5 Stars
274
4 Stars
82
3 Stars
34
2 Stars
14
1 Star
27
85%of customers recommend this product.
(
324 out of
379)
Customer Reviews for BISSELL - PowerFresh Slim 3-in-1 Sanitizing Steam Cleaner Mop - White
Customer Rating
4
Effective & Powerful, but Not Durable.
on July 30, 2025
Posted by: JC
from Calabasas, CA
Gender:Male
Powerful and effective, but it is not durable for a steam mop. For all the non-mop uses like steaming garments to release wrinkles or using the attachments to clean counter tops or kitchen stove tops, it works very well. As others note, however, the steam mop function, while effective, requires the user to apply pressure and motion. The mop pole is not built strong enough for that kind of weekly action. Within the first year, the extension wand gave away and had a jiggle to it. By year, three of using it once a week, it snapped off. Obviously, I still liked it enough to use it weekly for for three years, but it needs to be more durable for floor steam mopping.
I would recommend this to a friend!
Written by a customer while visiting BISSELL Homecare
Customer Rating
4
I love it but...
on October 7, 2018
Posted by: Tica82
from Miami
Verified Purchase:No
This would be my third steamer. My house has travertine floors and granite counters and there's nothing better than steam to clean them. My others steamers were different brands but I have some experience with this kind of appliance. It works fine, definitely is an upgrade for my last one! The idea of having the little accessories in that compartment is genius! (I lost a couple of accessories from my last one!!) But who had the stupid idea of putting a trigger when you already have a pause button???? My hand gets tired and I keep loosing grip on that thing! I hope you fix that for next one! Because I really think is a big flaw!
Written by a customer while visiting BISSELL Homecare
Posted by: HIHC
from Undisclosed
Verified Purchase:Yes
[This review was collected as part of a promotion.] I'd give it 3.5 score but it's not possible to select half a star. This is my first steam mop so wasn't sure what to expect. I was so used to clean with water, soap and disinfectant, so it felt a bit strange at first. I'd say the steam seem to clean the floor and surfaces pretty good.You expect the temperature will leave them disinfected too. I bought it mainly to clean the kitchen grout which was quite stained after a couple of years. It takes some effort but it seems that eventually it does the job. I won't do the whole kitchen in one shot but clean a section every cleaning cycle. Posted pics before and after one cleaning cycle. Lighting was different when took the pictures but you can see the difference on contrast between the tile and grout. Pros: - Seems to clean well - Appears to be very good built - The surface tool is nice to clean counter tops - Nice set of additional tools - Good to be able to clean walls and vertical surfaces - Long cord (good/not so good - see cons below) Cons: - It is too heavy so for longer periods of cleaning your arm/hands get really tired. - Not the most comfortable handle to manage - For the same reason, having to keep the trigger pushed to get steam out is very inconvenient. After a while you can just hold it anymore - The grout tool wears off to quick - Long cord. There's no place to store the cord so you need one hand on the handle/trigger and the other to hold the cord. It is uncomfortable.
I would recommend this to a friend!
Written by a customer while visiting BISSELL Homecare
Customer Rating
2
Difficult to use -- Needs a hose for attachments.
on October 22, 2021
Posted by: nolaness
from New Orleans, LA
Verified Purchase:No
[This review was collected as part of a promotion.] The mop works well on floors, but... I purchased this model because I wanted the lift-off handheld steamer. Unfortunately, I can't use the handheld steamer in some of the ways I was hoping. It was shortsighted to design this (or purchase it) without a hose connection for attachments. It does not come with a hose connection, and one is not available for purchase as an accessory. It's fine for easily accessible surfaces. Its lack of flexibility makes it challenging for cleaning the bathtub (see pic) and nearly impossible to maneuver over the entire surfaces to clean the kitchen and bathroom sinks. I've had the attachment come off of the steamer a couple of times trying to get the sinks cleaned. I'm feeling quite a bit of buyer remorse and wish I hadn't missed the return window. I wish I'd purchased the Bissell PowerFresh Lift-Off Pet Steam Mop, Steamer, Tile, Bathroom, Hard Wood Floor Cleaner or the Shark Lift-Away Pro Steam Pocket Mop.
No, I would not recommend this to a friend.
Response from BISSELL HomecareBy bissellpwr, bissellpwr, April 21, 2022
We appreciate your feedback and will share this with our quality team. Please call 1-800-237-7691 if we can provide any assistance in the future.
Written by a customer while visiting BISSELL Homecare
Customer Rating
4
Very great at cleaning and sanitizing floors and countertops
on June 25, 2020
Posted by: John
from Undisclosed
Verified Purchase:Yes
[This review was collected as part of a promotion.] I typically use this to clean my tile floors and it does a great job. The only drawback is having to hold the trigger button to release steam. I can do it, but would prefer there would be an always on switch or lock so I wouldn't have to press the switch the entire time. I also used this just recently to clean calcium off my granite countertops near where a faucet comes out and it was great at helping remove the calcium buildup. It still required some elbow grease, but nothing else has been able to get it this clean.
I would recommend this to a friend!
Written by a customer while visiting BISSELL Homecare
Customer Rating
3
Disappointed
on February 25, 2023
Posted by: DaRV
from NY,NY
Verified Purchase:No
[This review was collected as part of a promotion.] I bought this item to reduce cleaning appliances taking up room in our over crowded apartment (for floors and bathroom primarily). I was initially impressed but that soon faded. The pod is really too heavy to scrub with despite the handy grout tool (Really needs a flexible extension hose so you can rest it while scrubbing). In addition my heads are twisting off mid use and while in use and while cleaning a surface one of my attachments cracked where it connects.
No, I would not recommend this to a friend.
Response from BISSELL HomecareBy bissellpwr, bissellpwr, March 3, 2023
Sorry to hear this, but we're happy to help under your warranty at support.bissell.com.
Written by a customer while visiting BISSELL Homecare
Customer Rating
4
I wouldn’t purchase again
on September 24, 2025
Posted by: Frank
from Greenbrier tn.
Gender:Female
Don’t like the trigger. The steam button doesn’t steam all the time. The attachment are useful.
No, I would not recommend this to a friend.
Written by a customer while visiting BISSELL Homecare
Customer Rating
1
I can't believe they are allowed to sell this.
on November 6, 2024
Posted by: Phelix
from Seatle
Verified Purchase:No
I have owned several Bissell products from Crosswaves to Steam mops, but man I've got to learn my lesson and stop wasting my money with this brand. This thing preforms nothing like what you see in the demo video. It may as well be a squirt gun. I would say out of an hour using it, 50 minutes are wasted doing nothing, the other 10 you kinda have steam. It blows about as hard as my 93 yr old grandmother when shes blowing out her candles. If you want something that spits out water and kinda maybe a little bit of steam, go with this.
No, I would not recommend this to a friend.
Response from BISSELL HomecareBy bissellpwr, bissellpwr, November 9, 2024
We're sorry to hear you're dissatisfied with the machine, Phelix. We appreciate the feedback and would be happy to help with any issues you're experiencing. Please reach out to BISSELL Consumer Care at 1-800-237-7691 or visit support.bissell.com for chat, email or text assistance.
Written by a customer while visiting BISSELL Homecare