Customer reviews from BISSELL Homecare
BISSELL - PowerFresh Slim 3-in-1 Sanitizing Steam Cleaner Mop - White
Average customer rating
4.3
(439 Reviews)
Rating breakdown 439 reviews
5 Stars
277
4 Stars
84
3 Stars
36
2 Stars
15
1 Star
27
85%of customers recommend this product.
(
327 out of
385)
Customer Reviews for BISSELL - PowerFresh Slim 3-in-1 Sanitizing Steam Cleaner Mop - White
Customer Rating
3
Good Machine, attachments are poor quality
on September 30, 2026
Posted by: Donielle
Machine is compact and easy to use. I bought it to clean my tile floor and grout. Unfortunately the grout brush attachment basically disintegrated after one use. This was disappointing. But the floor pad itself works well.
Response from BISSELL HomecareBy Janelle McFarlane, BISSELL Consumer Care, October 1, 2026
Thank you for sharing your feedback, Donielle. We're glad to hear the machine works well on your floors, but we're sorry the grout brush attachment did not hold up as expected. Please reach out to BISSELL Support at support.bissell.com or 1-800-237-7691 so we can help with replacement options and ensure you get the best experience from your machine.
Written by a customer while visiting BISSELL Homecare
Posted by: GG
from AZ
Gender:Female
Verified Purchase:Yes
Used for general cleaning of ceramic tile floors throughout the house. Holding the trigger in for the length of time required to complete a room a bit difficult. Possible the positioning of the trigger or maybe just the weight of the machine was the cause. I also was somewhat disappointed in how well it cleaned the grout lines. Though I did not use the grout tool, which I will do the next time I try this.
No, I would not recommend this to a friend.
Response from BISSELL HomecareBy Janelle McFarlane, BISSELL Consumer Care, September 28, 2026
Thank you for sharing your experience. We're sorry to hear the trigger was uncomfortable to hold during longer cleaning sessions and that the grout cleaning results didn't meet your expectations on the first use. The grout tool is designed to provide more focused cleaning for grout lines, and if you'd like additional tips or assistance, please visit support.bissell.com or call 1-800-237-7691.
Written by a customer while visiting BISSELL Homecare
Posted by: Tawnya
from Roseburg, OR
Gender:Female
Verified Purchase:Yes
I think the steamer performed well but when I told my daughter about it, she said I should look it up because it’s not recommended for LVP and in the advertisement it said it would be fine now I’m scared to use it because I spent a lot of money on my flooring and I don’t want the steamer to lift the planks.
I would recommend this to a friend!
Written by a customer while visiting BISSELL Homecare
Posted by: Carlos
Gender:Male
Verified Purchase:Yes
Easy to use amd set up. Works great for cleaning floor grout, kitchen appliances, and the stove and oven.
I would recommend this to a friend!
Written by a customer while visiting BISSELL Homecare
Posted by: Jackie
from Las Vegas, NV
Gender:Female
Verified Purchase:Yes
I've always wet mopped my floors and thought a steam cleaner would get them cleaner based on what I read. I was very disappointed. The tool went together easily enough and was simple to operate. It hardly seemed to dampen the floors and the steam wasn't that much. I have matte tiled floors and the steam cleaner just didn't get them clean no matter how many times I passed the mop over. I found it annoying that I had to keep the steam button pressed to get steam. Even with a 25 foot cord it was still a chore replugging it in around my large open space. I returned the cleaner as it just didn't achieve what I wanted.
No, I would not recommend this to a friend.
Response from BISSELL HomecareBy Janelle McFarlane, BISSELL Consumer Care, April 29, 2026
Hi Jackie, we’re sorry the PowerFresh® Slim didn’t deliver the clean you were expecting on your tile floors. Steam machines lightly dampen and sanitize rather than fully wet mop, and results can vary by surface. We appreciate your feedback, and our BISSELL team can help recommend a better fit for your needs at support.bissell.com.
Written by a customer while visiting BISSELL Homecare
Customer Rating
5
1st experience was great, looking forward to more
on March 10, 2026
Posted by: Mel
from Indiana
Gender:Female
Verified Purchase:Yes
I ready loved the results on floors, windows, mirrors, appliances and counter tops. I am sure I will enjoy the cleanliness and ease of using this every time.
I would recommend this to a friend!
Written by a customer while visiting BISSELL Homecare
Posted by: Jay
from NM
Gender:Male
Verified Purchase:Yes
The reservoir could be bigger. Mopped a small area and had to refill a couple times. Tried it on furniture and found no difference. Tried it on carpet pet soiled spots, used black light a few days later. Spots still visible.
No, I would not recommend this to a friend.
Response from BISSELL HomecareBy Janelle McFarlane, BISSELL Consumer Care, March 9, 2026
Hi Jay, thanks for sharing your experience with the PowerFresh® Slim 3‑in‑1. We’re sorry the water tank felt too small and that you didn’t see results on furniture or carpet spots. Steam can sometimes require multiple slow passes, especially on tougher messes, and we’d be happy to walk through tips to get better cleaning power. Please reach out to us at support.bissell.com so we can help.
Written by a customer while visiting BISSELL Homecare
Posted by: Mark
Verified Purchase:Yes
Overall, I found the power fresh to be effective. I had hoped that the steam would be a little bit stronger than it is, but overall it’s done a good job.
Written by a customer while visiting BISSELL Homecare