[This review was collected as part of a promotion.] Small tools don't fit with extension hose right side up. I specifically purchased it to be able to scrub kitchen floor grout standing up. But I have to flip it upside down and it's awkward.
No, I would not recommend this to a friend.
Response from BISSELL HomecareBy bissellpwr, bissellpwr, May 2, 2025
Hi Nancy, thanks for your feedback. Please reach out to us directly so we can help with your steam mop at support.bissell.com.
Written by a customer while visiting BISSELL Homecare
[This review was collected as part of a promotion.] Fresh floors fast. Easy to manage and works well. Only draw back is continuous pulling on the trigger to disperse the steam.
I would recommend this to a friend!
Written by a customer while visiting BISSELL Homecare
Not a good steamer. Unwieldy, cheap attachments. Recommend a Shark.
Response from BISSELL HomecareBy Janelle McFarlane, BISSELL Consumer Care, August 25, 2025
Hi Jennifer, we're sorry to hear the steam mop didn’t meet your expectations. We’d like to help—please reach out to our Consumer Care team at 1-800-237-7691 or visit support.bissell.com.
Written by a customer while visiting BISSELL Homecare
I have trouble getting a strong steam to come out. The accessories are cheap and won’t last long. Wondering if I got a lemon.
Response from BISSELL HomecareBy Janelle McFarlane, BISSELL Consumer Care, January 9, 2026
We’re sorry to hear you’re having trouble with your PowerFresh® Slim Steam Mop and that the accessories didn’t meet your expectations. Weak steam can sometimes be caused by mineral buildup, so running a vinegar-water solution through the machine may help. If that doesn’t resolve it, please contact us at support.bissell.com so we can review your options. Thank you for sharing your feedback.
Written by a customer while visiting BISSELL Homecare
Why is the trigger so small? I swear I've gotten a blister from trying to keep the trigger pressed while cleaning my floors. The trigger should be like the crosswave's trigger. I like the steamer but the trigger makes it really hard to use for a long period of time.
No, I would not recommend this to a friend.
Written by a customer while visiting BISSELL Homecare
Overall, I found the power fresh to be effective. I had hoped that the steam would be a little bit stronger than it is, but overall it’s done a good job.
Written by a customer while visiting BISSELL Homecare