Customer reviews from BISSELL Homecare
BISSELL - PowerFresh Slim 3-in-1 Sanitizing Steam Mop - White
Average customer rating
4.3
(430 Reviews)
Rating breakdown 430 reviews
5 Stars
274
4 Stars
82
3 Stars
33
2 Stars
14
1 Star
27
86%of customers recommend this product.
(
324 out of
378)
Customer Reviews for BISSELL - PowerFresh Slim 3-in-1 Sanitizing Steam Mop - White
Posted by: Susan
from Undisclosed
Verified Purchase:Yes
[This review was collected as part of a promotion.] Very disappointed. Steam is infrequent and at random. When you have a sticky spot and need the steam, it's not there. Steam seem to work better with hand held attachments.
No, I would not recommend this to a friend.
Response from BISSELL HomecareBy bissellpwr, bissellpwr, April 2, 2025
Hi Susan. Thank you for sharing your experience. We're here to help resolve any issues you might be facing and ensure your machine is functioning correctly. Please contact the BISSELL Consumer Care Team at support.bissell.com for assistance.
Written by a customer while visiting BISSELL Homecare
Posted by: Dee
Gender:Female
Verified Purchase:Yes
I had high expectations because all my other Bissell products are amazing but the power of the steamer is weak. I expected more since it has expected. It cleans well which I love and I love the pause button. I don’t regret my purchase. Overall I like the steamer just not its cleaning power.
I would recommend this to a friend!
Response from BISSELL HomecareBy Janelle McFarlane, BISSELL Consumer Care, July 7, 2025
Hi Dee. Thanks so much for your honest feedback—we’re glad to hear you’re enjoying the cleaning results and features like the pause button! That said, we’re sorry the steam power didn’t meet your expectations. Sometimes performance can vary depending on floor type or how the mop is being used. We’d love to help you get the most out of your steamer—feel free to visit support.bissell.com or contact our team directly for tips on maximizing steam output. We appreciate your loyalty to BISSELL and your thoughtful review!
Written by a customer while visiting BISSELL Homecare
Posted by: Anonymous
Verified Purchase:Yes
Horrible machine. Totally does not clean like advertised and is very glitchy. It is also very loud with constant banging noise and does not even push the steam through the pole to the mop.
Response from BISSELL HomecareBy Janelle McFarlane, BISSELL Consumer Care, September 11, 2025
Thank you for sharing your experience with the PowerFresh® Slim 3-in-1 Steam Mop. We're sorry to hear it hasn’t met your expectations—especially with the noise and steam flow issues you described. That’s definitely not the performance we aim for. Sometimes, these problems can be resolved with a quick troubleshooting step like checking for clogs in the pole or ensuring the water tank is fully seated. We’d love to help make this right—please reach out to our team at https://support.bissell.com so we can assist further.
Written by a customer while visiting BISSELL Homecare
Customer Rating
1
Hate it
on December 20, 2023
Posted by: Vickie
from Roseville, California
Verified Purchase:No
[This review was collected as part of a promotion.] Too heavy to use. After a couple of months it stopped. I finally looked in the book the only thing it says is shake the pod to let the two reach the water level. Hello what does that mean? I got a hold of the tube and the little round thing is all corroded, although I was using distilled water, but it still is corroded I have tried to clean it, but it floats around in the water. I don't know if that's the way it's supposed to be or not how about a better troubleshooting guide
No, I would not recommend this to a friend.
Response from BISSELL HomecareBy bissellpwr, bissellpwr, December 24, 2023
We'd be happy to assist you, Vickie. Please contact our Consumer Care team at support.bissell.com.
Written by a customer while visiting BISSELL Homecare
Customer Rating
1
worked exactly three tjmes
on January 4, 2025
Posted by: rmi
from nj
Verified Purchase:No
i have the orange version purchased in early 2024. used 3 times as a handheld steamer and twice as a mop and no longer produces steam. total junk. unfortunately its probably passed the warranty.
No, I would not recommend this to a friend.
Response from BISSELL HomecareBy bissellpwr, bissellpwr, January 15, 2025
Thanks for sharing your experience. We're always happy to help troubleshoot any issues you're having and get your machine working properly. Please reach out to the BISSELL Consumer Care Team at support.bissell.com.
Written by a customer while visiting BISSELL Homecare
Customer Rating
4
I would recommend this product
on October 30, 2018
Posted by: WB
from Seattle, WA
Verified Purchase:No
It's a great product. However, the brush is a bit too small.
Written by a customer while visiting BISSELL Homecare
Posted by: Linda
from Undisclosed
Verified Purchase:Yes
[This review was collected as part of a promotion.] Used mainly for floors. My old Thane mop produced more steam. I don't feel it does a great job on the floors. Does not work spectacularly on grout as other reviews claim. The product itself is well made and sturdy and the steam attachments work well.
No, I would not recommend this to a friend.
Written by a customer while visiting BISSELL Homecare
Posted by: Caroline
from Undisclosed
Verified Purchase:Yes
[This review was collected as part of a promotion.] The PowerFresh Slim did everything it promised to do. It is an amazing, easy to use product. I will never use a regular mop on my floors again. What a relief !
I would recommend this to a friend!
Written by a customer while visiting BISSELL Homecare