Customer reviews from BISSELL Homecare
BISSELL - PowerFresh Slim 3-in-1 Sanitizing Steam Cleaner Mop - White
Average customer rating
4.3
(439 Reviews)
Rating breakdown 439 reviews
5 Stars
277
4 Stars
84
3 Stars
36
2 Stars
15
1 Star
27
85%of customers recommend this product.
(
327 out of
385)
Customer Reviews for BISSELL - PowerFresh Slim 3-in-1 Sanitizing Steam Cleaner Mop - White
Posted by: Susan
from Undisclosed
Verified Purchase:Yes
[This review was collected as part of a promotion.] Very disappointed. Steam is infrequent and at random. When you have a sticky spot and need the steam, it's not there. Steam seem to work better with hand held attachments.
No, I would not recommend this to a friend.
Response from BISSELL HomecareBy bissellpwr, bissellpwr, April 2, 2025
Hi Susan. Thank you for sharing your experience. We're here to help resolve any issues you might be facing and ensure your machine is functioning correctly. Please contact the BISSELL Consumer Care Team at support.bissell.com for assistance.
Written by a customer while visiting BISSELL Homecare
Customer Rating
1
Disappointing product
on March 13, 2025
Posted by: JJ
from Ontario
I purchased the Bissell Steam Mop with high hopes, especially given the brand's reputation for quality cleaning products. I only used it around once every few months-just on a quarterly basis-so it wasn't overworked. However, after about a year of occasional use, I began to notice issues. First, it started leaking water. At first, I thought it might be a simple issue with the water tank, but soon it became clear that the leak was coming from the body of the unit itself. The mop began dripping water all over the floor, which made it unusable for cleaning. I expected better durability from a product at this price point. The occasional use should not have caused this kind of wear and tear. While it did clean effectively when it was working, the fact that it started leaking after such light use is incredibly disappointing. Given its price and the relatively low usage, I expected more longevity and reliability. Overall, I can't recommend the Bissell Steam Mop based on my experience. If you're looking for a product that will last beyond a year, you might want to consider other options.
No, I would not recommend this to a friend.
Response from BISSELL HomecareBy bissellpwr, bissellpwr, March 16, 2025
Oh no, JJ! Sorry to hear this happened with your mop, but please reach out to BISSELL Consumer Care and we'd be happy to help with your machine. We can be reached at canada.bissell.com/support.
Written by a customer while visiting BISSELL Homecare
Posted by: Fred
from Undisclosed
Verified Purchase:Yes
[This review was collected as part of a promotion.] I ordered under a 25% off banner, and didn't get it...
I would recommend this to a friend!
Written by a customer while visiting BISSELL Homecare
Customer Rating
2
3 times longer to fllors
on February 12, 2025
Posted by: Roberta
from Maryland
It took me 3 times longer to do floors or bathroom etc. The steam is not continuous. It provides seconds of powerful steam and then none. I would have to stand and wait for these bursts to do a deep cleaning and it was very frustrating! I eventually threw it away.
No, I would not recommend this to a friend.
Response from BISSELL HomecareBy bissellpwr, bissellpwr, February 17, 2025
Hi Roberta. We're sorry to hear you weren't happy with your steam mop. In the future, we're always here to help under the warranty at support.bissell.com.
Written by a customer while visiting BISSELL Homecare
Posted by: abby
from Undisclosed
Verified Purchase:Yes
[This review was collected as part of a promotion.] The updated steamer is amazing and so versatile, perfect option to get away from cleaning with chemicals. I'm able to clean everything with this now!
I would recommend this to a friend!
Written by a customer while visiting BISSELL Homecare
Posted by: Hollie
from Undisclosed
Verified Purchase:Yes
[This review was collected as part of a promotion.] I love my PowerFresh Sanitizing steam mop. I use it for a large variety of tasks. I have used my steamer to clean my window seals, showers, oven, floor, stairs, and almost anything that can use a good steaming. I have dogs that occassionally slobber and will get caked on their floor mats and the scrubbing steam mop helps me make easy work of cleaning up after my pets. I love my steam mop and will always have one for my home.
I would recommend this to a friend!
Written by a customer while visiting BISSELL Homecare
Posted by: Richard
from Undisclosed
Verified Purchase:Yes
[This review was collected as part of a promotion.] inconvenient for cleaning other surfaces except for the floors.
Response from BISSELL HomecareBy bissellpwr, bissellpwr, February 8, 2025
Hi Richard. If we can help provide tips on how to best use your machine, please reach out anytime at support.bissell.com.
Written by a customer while visiting BISSELL Homecare
Posted by: Sarah
from Undisclosed
Verified Purchase:Yes
[This review was collected as part of a promotion.] LOVE LOVE LOVE IT! So versatile to use on floor, bath tile, shower glass you name it!
I would recommend this to a friend!
Written by a customer while visiting BISSELL Homecare