Customer reviews from BISSELL Homecare
BISSELL - PowerFresh Slim 3-in-1 Sanitizing Steam Cleaner Mop - White
Average customer rating
4.3
(434 Reviews)
Rating breakdown 434 reviews
5 Stars
275
4 Stars
83
3 Stars
34
2 Stars
15
1 Star
27
85%of customers recommend this product.
(
325 out of
381)
Customer Reviews for BISSELL - PowerFresh Slim 3-in-1 Sanitizing Steam Cleaner Mop - White
Customer Rating
1
So disappointed
on May 3, 2024
Posted by: Cece
from Tennessee
Verified Purchase:No
[This review was collected as part of a promotion.] I bought the Powerfresh Slim Steam Mop 2075 Series back on March 9, 2019. I tried to use it for a few months but it's been in my cleaning product closet for most of the time - about 4 1/2 years. I finally told my husband I was going to throw it because it was a piece of junk. He took it and checked it out and said the steam comes out but as soon as you put the mop head on, you can't hear the steam unless you lift it up. I had an Oreck prior to this and I could always hear the steam but when it finally quit working, I thought I'd try Bissell. After my husband blew air and water out of it, I tried it again today and I'm still not pleased. The floor gets damp and the mop head wipes up any dirt but it certainly does not feel sanitized or really clean. Lesson learned - no more Bissell products at my house!
No, I would not recommend this to a friend.
Response from BISSELL HomecareBy bissellpwr, bissellpwr, May 10, 2024
We're sorry to hear you're dissatisfied with the machine. We appreciate the feedback and would be happy to help with any issues you're experiencing. Please reach out to BISSELL Consumer Care at 1-800-237-7691 or visit support.bissell.com for chat, email or text assistance.
Written by a customer while visiting BISSELL Homecare
Posted by: Judy
from Undisclosed
Verified Purchase:Yes
[This review was collected as part of a promotion.] Actually I'm quite disappointed in my bissell. I had a shark before for many years but it died but I was happy with it. Consumer report recommended your steamer as one of the best so we bought it. After using it the first no steam was coming out of the pad. My husband tested it without the pad and at each connection steam was emitted. At this point we called the factory tech and reviewed all the previous comments with him.he agreed to send us new pads. We have tried them but still not a lot of steam. If no results we will be returning the steamer for a refund.
No, I would not recommend this to a friend.
Response from BISSELL HomecareBy bissellpwr, bissellpwr, April 21, 2022
Hi Judy. Please note there won't be a lot of visible steam while you're mopping as the steam is directed at the floor.
Written by a customer while visiting BISSELL Homecare
Posted by: Brittany
from Undisclosed
Verified Purchase:Yes
[This review was collected as part of a promotion.] This machine does great, the only downfall is having to hold the trigger in the entire time of use. Other steam mops I've purchased had the nifty feature to shut off when the machine was stood up in the locked position or and on/off bottom. On the plus side I loved the attachment features and how easy they were to change.
I would recommend this to a friend!
Written by a customer while visiting BISSELL Homecare
Posted by: Shabana
from Undisclosed
Verified Purchase:Yes
[This review was collected as part of a promotion.] I have used the steam cleaner twice now and although there are some great features and it does seem to work well overall, there are flaws which are making me rethink my purchase. PROS: cleans well, good steam and the power cord is adequately long. CONS: very top heavy and painful on the wrist. It even gave me a blister on my thumb after steam cleaner all the floors throughout the house. I don't think I will be able to do the whole house in one go again. Also, I don't see anywhere in the instruction manual about what each accessory is for. It'd be helpful to know the difference between the green and red brushes, for example.
No, I would not recommend this to a friend.
Written by a customer while visiting BISSELL Homecare
Customer Rating
1
I would not buy this product again
on June 22, 2022
Posted by: Suckered by Consumer Reports
from Broken Arrow, OK
Verified Purchase:No
[This review was collected as part of a promotion.] Right out of the box used for floor cleaning. Having a trigger with no lock makes me think this was poorly engineered. Had I known, would not have purchased. Have used other Bissell steam cleaners without this feature which worked fine. Requiring the trigger to be constantly depressed is a nuisance. Makes sense for a chain saw but not for a steam cleaner.
No, I would not recommend this to a friend.
Response from BISSELL HomecareBy bissellpwr, bissellpwr, June 24, 2022
Sorry you're not happy with your steam mop. If we can help, please reach out to us direct at support.bissell.com.
Written by a customer while visiting BISSELL Homecare
Customer Rating
4
Works well but...
on May 7, 2022
Posted by: Audrey V
from Daytona Beach area, FL
Verified Purchase:No
[This review was collected as part of a promotion.] This rating is for floor cleaning only. I used the floor mop scrubber in my kitchen and small dining area and it did super. I haven't used any of the hand tools. I didn't rate it 5 stars because there is no trigger lock for continuous steam. My hand got tired from pressing the trigger as I cleaned. A trigger lock would be a nice feature. Also, it can be a bit difficult moving it around because of the weight of the long cord, not the device itself. It may be too heavy for some users.
I would recommend this to a friend!
Written by a customer while visiting BISSELL Homecare
Customer Rating
1
As far as I'm concerned - a piece of junk
on May 18, 2020
Posted by: Unhappy Bissell customer
from Collierville
Verified Purchase:No
I bought the Bissell Powerfresh Slim Steam Mop Model 2075A over a year ago but I've never been happy with it so seldom use it. Today I tried it again but I still hate it! #1, you only hear the steam every now and then so I'm not sure if it's working or not. #2 I find it heavy and cumbersome (I'm almost 70 years old). You have to hold the steam lever all the time in order for it to (supposedly) steam and with arthritis this is hard to do. #3 I had an Oreck steamer before which quit after about 3 years. It was self standing, you could lock the steam lever if you wanted to so you didn't have to hold it all the time and you could hear the steam constantly shooting out. The floors would get hot to the touch and dried in minutes. The only reason I switched is because the steam finally did quit. This Bissell had so many good reviews and was $100 less so I decided to switch. Very sorry I did. This will be the last Bissell steam cleaner I buy!
No, I would not recommend this to a friend.
Written by a customer while visiting BISSELL Homecare
Posted by: jennifer
from Undisclosed
Verified Purchase:Yes
[This review was collected as part of a promotion.] This machine is small but mighty. I used it to clean floorboards, seems, deep clean the bathroom walls and ceilings of moisture mildew. It worked very well and did the job. It came with a bunch of attachments, but none of them really worked well for the bathtub. Literally my only gripe. I thought the spray of steam would be stronger, but strength isn't necessary because it worked well regardless. #sweepstakes
I would recommend this to a friend!
Written by a customer while visiting BISSELL Homecare