[This review was collected as part of a promotion.] Fresh floors fast. Easy to manage and works well. Only draw back is continuous pulling on the trigger to disperse the steam.
[This review was collected as part of a promotion.] Small tools don't fit with extension hose right side up. I specifically purchased it to be able to scrub kitchen floor grout standing up. But I have to flip it upside down and it's awkward.
No, I would not recommend this to a friend.
Response from BISSELL HomecareBy bissellpwr, bissellpwr, May 2, 2025
Hi Nancy, thanks for your feedback. Please reach out to us directly so we can help with your steam mop at support.bissell.com.
[This review was collected as part of a promotion.] Very disappointed. Steam is infrequent and at random. When you have a sticky spot and need the steam, it's not there. Steam seem to work better with hand held attachments.
No, I would not recommend this to a friend.
Response from BISSELL HomecareBy bissellpwr, bissellpwr, April 2, 2025
Hi Susan. Thank you for sharing your experience. We're here to help resolve any issues you might be facing and ensure your machine is functioning correctly. Please contact the BISSELL Consumer Care Team at support.bissell.com for assistance.
I purchased the Bissell Steam Mop with high hopes, especially given the brand's reputation for quality cleaning products. I only used it around once every few months-just on a quarterly basis-so it wasn't overworked. However, after about a year of occasional use, I began to notice issues. First, it started leaking water. At first, I thought it might be a simple issue with the water tank, but soon it became clear that the leak was coming from the body of the unit itself. The mop began dripping water all over the floor, which made it unusable for cleaning. I expected better durability from a product at this price point. The occasional use should not have caused this kind of wear and tear. While it did clean effectively when it was working, the fact that it started leaking after such light use is incredibly disappointing. Given its price and the relatively low usage, I expected more longevity and reliability. Overall, I can't recommend the Bissell Steam Mop based on my experience. If you're looking for a product that will last beyond a year, you might want to consider other options.
No, I would not recommend this to a friend.
Response from BISSELL HomecareBy bissellpwr, bissellpwr, March 16, 2025
Oh no, JJ! Sorry to hear this happened with your mop, but please reach out to BISSELL Consumer Care and we'd be happy to help with your machine. We can be reached at canada.bissell.com/support.