Customer reviews from BISSELL Homecare
BISSELL - PowerFresh Slim 3-in-1 Sanitizing Steam Cleaner Mop - White
Average customer rating
4.3
(439 Reviews)
Rating breakdown 439 reviews
5 Stars
277
4 Stars
84
3 Stars
36
2 Stars
15
1 Star
27
85%of customers recommend this product.
(
327 out of
385)
Customer Reviews for BISSELL - PowerFresh Slim 3-in-1 Sanitizing Steam Cleaner Mop - White
Posted by: Kimberly M
from Fort Lauderdale, FL
Gender:Female
Verified Purchase:Yes
Why is the trigger so small? I swear I've gotten a blister from trying to keep the trigger pressed while cleaning my floors. The trigger should be like the crosswave's trigger. I like the steamer but the trigger makes it really hard to use for a long period of time.
No, I would not recommend this to a friend.
Written by a customer while visiting BISSELL Homecare
Posted by: James
from North branford ct
Gender:Male
Verified Purchase:Yes
Enjoying the purchase. I replaced the one I had for many years.
I would recommend this to a friend!
Written by a customer while visiting BISSELL Homecare
Posted by: KK
Verified Purchase:Yes
I have trouble getting a strong steam to come out. The accessories are cheap and won’t last long. Wondering if I got a lemon.
Response from BISSELL HomecareBy Janelle McFarlane, BISSELL Consumer Care, January 9, 2026
We’re sorry to hear you’re having trouble with your PowerFresh® Slim Steam Mop and that the accessories didn’t meet your expectations. Weak steam can sometimes be caused by mineral buildup, so running a vinegar-water solution through the machine may help. If that doesn’t resolve it, please contact us at support.bissell.com so we can review your options. Thank you for sharing your feedback.
Written by a customer while visiting BISSELL Homecare
Customer Rating
1
Disappointing Performance
on November 28, 2025
Posted by: Chrissy
I purchased this steam mop primarily for its promised ability to clean walls, but unfortunately, it severely underperforms.
The primary issue is the sheer weight of the unit. Because the combo incorporates the handheld steamer into the main unit, the handle is extremely heavy. After just a few minutes of mopping, my arm and wrist were fatigued.
This weight problem is compounded by a terrible design choice: you must depress and hold the power button the entire time you are mopping to generate steam. This requires constant, tiring pressure, making a simple chore unnecessarily difficult and painful.
Furthermore, the machine simply does not generate enough heat. Despite following the instructions, the steam output did not get hot enough to feel like it was truly sanitizing or effectively cleaning tough spots. It felt more like a damp, heavy wipe than a powerful steam cleaner.
Finally, attempting to use the handheld or upright unit on vertical surfaces like walls is nearly impossible. Not only is the handle too heavy to maneuver comfortably overhead, but the excessively responsive swivel head means the mop pad spins wildly. Instead of allowing for controlled up-and-down motions on the wall, the head constantly swivels sideways, making any attempt at precision cleaning utterly frustrating.
Overall, this unit is awkward, tiring to use, and fails to deliver on its core promise of powerful steam cleaning. I do not recommend it.
No, I would not recommend this to a friend.
Response from BISSELL HomecareBy Janelle McFarlane, BISSELL Consumer Care, December 1, 2025
Thank you for sharing your experience, Chrissy. We’re sorry to hear the PowerFresh® Slim didn’t meet your expectations for wall cleaning and ease of use. The handheld steamer can feel heavy during extended use, and the constant button press can add fatigue—we understand how frustrating that is. Please reach out to us at support.bissell.com so we can review your concerns and help find a solution that works better for your cleaning needs.
Written by a customer while visiting BISSELL Homecare
Customer Rating
4
I wouldn’t purchase again
on September 24, 2025
Posted by: Frank
from Greenbrier tn.
Gender:Female
Don’t like the trigger. The steam button doesn’t steam all the time. The attachment are useful.
No, I would not recommend this to a friend.
Written by a customer while visiting BISSELL Homecare
Posted by: Cheryl
from Rhode Island
Verified Purchase:Yes
Steamed my kitchen floor immediately and was so pleased with the result. Excited to use it all over my house.
I would recommend this to a friend!
Written by a customer while visiting BISSELL Homecare
Posted by: Anonymous
Verified Purchase:Yes
Horrible machine. Totally does not clean like advertised and is very glitchy. It is also very loud with constant banging noise and does not even push the steam through the pole to the mop.
Response from BISSELL HomecareBy Janelle McFarlane, BISSELL Consumer Care, September 11, 2025
Thank you for sharing your experience with the PowerFresh® Slim 3-in-1 Steam Mop. We're sorry to hear it hasn’t met your expectations—especially with the noise and steam flow issues you described. That’s definitely not the performance we aim for. Sometimes, these problems can be resolved with a quick troubleshooting step like checking for clogs in the pole or ensuring the water tank is fully seated. We’d love to help make this right—please reach out to our team at https://support.bissell.com so we can assist further.
Written by a customer while visiting BISSELL Homecare
Posted by: Anonymous
Verified Purchase:Yes
Not a good steamer. Unwieldy, cheap attachments. Recommend a Shark.
Response from BISSELL HomecareBy Janelle McFarlane, BISSELL Consumer Care, August 25, 2025
Hi Jennifer, we're sorry to hear the steam mop didn’t meet your expectations. We’d like to help—please reach out to our Consumer Care team at 1-800-237-7691 or visit support.bissell.com.
Written by a customer while visiting BISSELL Homecare