Customer reviews from BISSELL Homecare
BISSELL - PowerFresh Slim 3-in-1 Sanitizing Steam Cleaner Mop - White
Average customer rating
4.3
(436 Reviews)
Rating breakdown 436 reviews
5 Stars
276
4 Stars
83
3 Stars
35
2 Stars
15
1 Star
27
85%of customers recommend this product.
(
326 out of
383)
Customer Reviews for BISSELL - PowerFresh Slim 3-in-1 Sanitizing Steam Cleaner Mop - White
Customer Rating
4
I wouldn’t purchase again
on September 24, 2025
Posted by: Frank
from Greenbrier tn.
Gender:Female
Don’t like the trigger. The steam button doesn’t steam all the time. The attachment are useful.
No, I would not recommend this to a friend.
Written by a customer while visiting BISSELL Homecare
Customer Rating
1
I can't believe they are allowed to sell this.
on November 6, 2024
Posted by: Phelix
from Seatle
Verified Purchase:No
I have owned several Bissell products from Crosswaves to Steam mops, but man I've got to learn my lesson and stop wasting my money with this brand. This thing preforms nothing like what you see in the demo video. It may as well be a squirt gun. I would say out of an hour using it, 50 minutes are wasted doing nothing, the other 10 you kinda have steam. It blows about as hard as my 93 yr old grandmother when shes blowing out her candles. If you want something that spits out water and kinda maybe a little bit of steam, go with this.
No, I would not recommend this to a friend.
Response from BISSELL HomecareBy bissellpwr, bissellpwr, November 9, 2024
We're sorry to hear you're dissatisfied with the machine, Phelix. We appreciate the feedback and would be happy to help with any issues you're experiencing. Please reach out to BISSELL Consumer Care at 1-800-237-7691 or visit support.bissell.com for chat, email or text assistance.
Written by a customer while visiting BISSELL Homecare
Customer Rating
5
Magic on grout!
on January 8, 2022
Posted by: Anna
from Minnesota
Verified Purchase:No
[This review was collected as part of a promotion.] Steam mops are magical! My cleaning heart is so happy! We moved in three years ago and the floor in our bathroom has always looked like this. I probably scoured 30+ years of grime out of these tiles. So gross! Still not my favorite tile, but I can at least live with it for a little while longer and not get totally disgusted every time I look at it. The Bissell Powerfresh Slim 3-in-1 is my new best friend! Using the handheld pod, red brush, and a bit of elbow grease to scrub both tile and grout it performed really well. The grime was really built up and I had to clean out the bristles often, but I was expecting that for the initial deep clean. I also pretreated the tile flooring with a vinegar solution to loosen the dirt before scrubbing and that worked like a charm. For a big job like this I had to refill the tank several times, but if there was a larger water tank it would have added extra weight and made it difficult to maneuver the pod. Haven't tried the extension arm or the mop head yet, but I think it will be a great way to keep all that grime build up at bay.
I would recommend this to a friend!
Written by a customer while visiting BISSELL Homecare
Customer Rating
1
Worst steam mop I've ever used
on March 14, 2021
Posted by: Crystal
from Riverside, CA
Verified Purchase:No
Truly one of the worst products I've ever used. In order for steam to come out, you have to hold the trigger and it is extremely painful for anyone to keep a finger on the mop. It does not stand upright on its own, so to fill it it up you need to sit it down. There is nowhere for the cord to hang so you're just dragging it with you. I will never buy another Bissell product again.
No, I would not recommend this to a friend.
Response from BISSELL HomecareBy bissellpwr, bissellpwr, April 21, 2022
Sorry you're unhappy with the way the steam mop works, Crystal. Please give us a call anytime if we can help at 1-800-237-7691.
Written by a customer while visiting BISSELL Homecare
Customer Rating
1
Plastic Tubing Is Junk
on January 16, 2021
Posted by: Jessica
from Mount Juliet, TN
Verified Purchase:No
I purchased this steamer a little over a year ago. It has never worked great from the beginning...I chalked it up to just a subpar product. That was until this evening.....I've always wondered why I never saw any steam from this mop. Come to find out, the plastic tube inside the water reservoir was not connected to anything it was just floating around. I have literally taken the entire thing apart only to find there is no way to get in to the water reservoir. It is impossible to fix the tubing connection. I'm sure it has been like this since I purchased this product. This explains why it has never worked or steamed.....I'm upset with myself that it took this long to figure it out. I now have an expensive paper weight and floors that need cleaning :(
No, I would not recommend this to a friend.
Response from BISSELL HomecareBy bissellpwr, bissellpwr, April 21, 2022
Sorry you're having steam issues, Jessica. The tube should not be connected, but it should be in the water. Here's a helpful video to troubleshoot your mop and get it steaming again: https://support.bissell.com/app/answers/detail/a_id/1508 You have a warranty and we're always here to help you at 1-800-237-7691.
Written by a customer while visiting BISSELL Homecare
Posted by: Brittany
from Undisclosed
Verified Purchase:Yes
[This review was collected as part of a promotion.] This machine does great, the only downfall is having to hold the trigger in the entire time of use. Other steam mops I've purchased had the nifty feature to shut off when the machine was stood up in the locked position or and on/off bottom. On the plus side I loved the attachment features and how easy they were to change.
I would recommend this to a friend!
Written by a customer while visiting BISSELL Homecare
Customer Rating
5
Love cleaning grout with this machine!
on August 19, 2019
Posted by: Linda
from California
Verified Purchase:No
This thing is wonderful for cleaning grout! I can't get down on my knees to clean, but can use this and it does the job. I was disappointed that it did not seem to do a great job cleaning my tile floors that have rough surfaces, but once I did a heavy duty cleaning, it seems to maintain them well. Very easy to use!
I would recommend this to a friend!
Written by a customer while visiting BISSELL Homecare
Posted by: Julia
from Texas
Gender:Female
Verified Purchase:Yes
Easy to fill with distilled water. Floors seem to clean up easily. Nice long cord.
I’m 5’1” it is a little awkward for me with the steamers weight on top. I’m use to steamers with more balance. If you are doing several floors your hand tires from the need to keep the trigger held down for the on position. I switch hands. I have not tried the portable steam feature.
I’m 5’1” it is a little awkward for me with the steamers weight on top. I’m use to steamers with more balance. If you are doing several floors your hand tires from the need to keep the trigger held down for the on position. I switch hands. I have not tried the portable steam feature.
Written by a customer while visiting BISSELL Homecare