[This review was collected as part of a promotion.] We were thinking about hiring a grout cleaning company for our floors, but decided to give this a try. We're so glad we did. It's amazing! The grout looks fantastic!
[This review was collected as part of a promotion.] I had a much older model mop which detached w many same tools, and in the few months w/o one I recreated a moment I got to discovered all the uses again! I was able to repair my noisy exhaust fan from the ground w a couple of pumps, I clean walls, shoot down drains once in a while, cabinet doors, annual a/c cleaning you name it! It just makes me so happy lol
[This review was collected as part of a promotion.] I am honestly shocked with any bad reviews on this product. I have had mine for about a year now and I still love it. I feel like it is a quality product that is going to last through the years. However, if it broke, I would buy this same one again. I use it on tile..and linoleum with no issue. I wet the pad in hot water before I start steaming my floors to give it a little jump start and also sprinkle essential oils on the pad. Also great for cleaning grimy outdoor windows (and indoors!), the steam really loosens up the dirt. I have a glass top stove and use this to get that thing nice n shiny. No amount of scrubbing or products could get that burnt stuff off the stovetop in five years (rental, moved in to it like that) compared to what this did the first time I used it with the scrapping, then squeegeeing tools. I use it to steam my wrinkly clothes. One thing I will say is that I wish there were bigger scrubbing attachments available. I would love an attachment for scrubbing my bathtub and one the right size to clean my toilet bowl on the underside where there is stubborn grime (obviously not to submerge in the water lol). A wider flat bristle brush would be really awesome too. I do love the little scrubbing attachments, but the are too small for some jobs, which makes it too time consuming.
[This review was collected as part of a promotion.] The mop works well on floors, but... I purchased this model because I wanted the lift-off handheld steamer. Unfortunately, I can't use the handheld steamer in some of the ways I was hoping. It was shortsighted to design this (or purchase it) without a hose connection for attachments. It does not come with a hose connection, and one is not available for purchase as an accessory. It's fine for easily accessible surfaces. Its lack of flexibility makes it challenging for cleaning the bathtub (see pic) and nearly impossible to maneuver over the entire surfaces to clean the kitchen and bathroom sinks. I've had the attachment come off of the steamer a couple of times trying to get the sinks cleaned. I'm feeling quite a bit of buyer remorse and wish I hadn't missed the return window. I wish I'd purchased the Bissell PowerFresh Lift-Off Pet Steam Mop, Steamer, Tile, Bathroom, Hard Wood Floor Cleaner or the Shark Lift-Away Pro Steam Pocket Mop.
No, I would not recommend this to a friend.
Response from BISSELL HomecareBy bissellpwr, bissellpwr, April 21, 2022
We appreciate your feedback and will share this with our quality team. Please call 1-800-237-7691 if we can provide any assistance in the future.
[This review was collected as part of a promotion.] Great machine for our kitchen and bath areas. Also provides attachments for tight crevices and small hard surface cleaning projects. Highly recommended, easy to clean, and very easy to operate.
[This review was collected as part of a promotion.] This works very well and without harsh chemicals. I received it a couple of weeks ago and I have used it to clean the floors, the stove and the bathroom. Just note that it needs to cool down before you switch the tip attachments so you might need to plan your cleaning day, but other than that I am very happ with this product. Also, I cannot install the wall attachment because I am a renter but I found a box that fits all the components and the Deionized water as well, and it is not a big deal to me.
[This review was collected as part of a promotion.] I have a very hard time grippingi this while I hold the steam button. My hand has slipped and the skin was sliced, not bad enough to warrant concern but enough to keep me from using it a lot.
[This review was collected as part of a promotion.] I HAVE LAMENITE AND HARD WOOD FLOURS AND WAS TOLD TO USE BONA TO CLEAN THEM. IT WAS AMAZING HOW DIRTY THE MOP HEAD WAS WHEN I FINISHED. I WILL ONLY USE MY STEAMER ON THESE FLOURS FROM NOW ON