Customer reviews from BISSELL Homecare
BISSELL - Big Green PET PRO Carpet Cleaner - Black with Electric Green Accents
Average customer rating
4.8
(81 Reviews)
Rating breakdown 81 reviews
5 Stars
73
4 Stars
4
3 Stars
0
2 Stars
1
1 Star
3
95%of customers recommend this product.
(
73 out of
77)
Customer Reviews for BISSELL - Big Green PET PRO Carpet Cleaner - Black with Electric Green Accents
Posted by: Anne
from Undisclosed
Verified Purchase:Yes
[This review was collected as part of a promotion.] I had a Little Green in the past but new puppy has been putting past dogs to shame with her many, many rug puddles. She especially likes my large vintage wool Oriental rug to piddle on. I decided to take a chance and use a Big Green instead of transporting the very heavy rug to the professional cleaners. The result has been excellent, after going over it twice with your Simply Carpet cleaner. I will say a few stray pieces of yarn were pulled up, so I would not use this on a delicate and precious Oriental rug, but as far as mine goes, I was delighted with the clean results. Thank you Bissell!
I would recommend this to a friend!
Written by a customer while visiting BISSELL Homecare
Posted by: KURT
from Undisclosed
Verified Purchase:Yes
[This review was collected as part of a promotion.] Love this carpet cleaner. Well built and cleans extremely well. I would buy it again.
I would recommend this to a friend!
Written by a customer while visiting BISSELL Homecare
Posted by: CHI-Alex
Gender:Male
Verified Purchase:Yes
Excellent machine, beyond expectations, powerful cleaning, great add on to a household
I would recommend this to a friend!
Written by a customer while visiting BISSELL Homecare
Posted by: Fran
from New Mexico, USA
Gender:Female
Verified Purchase:Yes
This Bissell is significantly better than the Rug Doctor I was using before: much better cleaning power, easier to maneuver, easier to clean tanks, construction of unit and materials appear more durable. I’ve been using the Bissell for pet stains and on rugs that had not been shampooed in years and I’m extremely satisfied.
I would recommend this to a friend!
Written by a customer while visiting BISSELL Homecare
Posted by: Kmac
Gender:Female
Verified Purchase:Yes
We had a rug doctor previously and I now realize how horrible that design is compared to the bissel
Written by a customer while visiting BISSELL Homecare
Posted by: BissellLuvr
from Houston, TX
Gender:Male
Verified Purchase:Yes
I really love this machine. I’ve been a long time Bissell user for years and have always stuck with their basic/mid tier carpet shampooers because I couldn’t afford the Big Green. I heard good reviews about it and was able to afford it during Black Friday, so I figured I’d try it out. The Big Green is phenomenal and a whole new level - their basic and mid tier cleaners work great but this is like top notch! It cleans so effortlessly and it helps lighten & soften my carpet so good. Some pros I have for this machine include: a long powder cord, a comfortable handle, a button sprayer vs trigger (which my fingers appreciate), elite cleaning power and results, and the large tanks - I love not having to stop every 10 minutes to empty & refill the tanks! There are only two cons for this but I love the machine and it works great, so the pros overpower these - the machine is really heavy so you’ll get tired after a while of pushing and pulling. I also found it difficult to maneuver under desks, tables & beds with low clearance that the other lower tiers could usually fit under. Turning corners/going around a wall is pretty difficult because of its bulkiness and weight. These are a bit inconvenient but like I said, the pros make it totally worth it.
Some tips I have that have made my carpet cleaning easier & more effective are: vacuuming thoroughly first, pretreating with an outdoor pump sprayer & using hot water (but to not exceed the maximum temp). As you push, go at an average pace while spraying. When you pull back, walk slow so it gets deep into the fibers & sucks up most of the water. Once you’re done, fill the water tank with JUST hot water and repeat the process. This helps pull up any extra surface dirt and soap, which reduces the amount of dirt that would get stuck versus if you didn’t do a rinse round
I would recommend this to a friend!
Response from BISSELL HomecareBy Janelle McFarlane, BISSELL Consumer Care, December 3, 2025
Thank you for sharing such a detailed review of the Big Green® PET PRO Carpet Cleaner! We’re thrilled to hear it exceeded your expectations and that the larger tanks and cleaning power make a big difference for you. We appreciate your feedback on weight and maneuverability—those insights help us improve. Your tips for pretreating and rinsing are fantastic and will be helpful for other users too. Thanks for being a loyal BISSELL fan!
Written by a customer while visiting BISSELL Homecare
Posted by: Anonymous
from Highland, CA
Gender:Female
Verified Purchase:Yes
I have two Alapaha bulldogs and they drool a lot. I was able to clean all area rugs perfectly, even the shaggy area rugs. I also cleaned both oversized sofas and one over side chair with ease.
I would recommend this to a friend!
Written by a customer while visiting BISSELL Homecare
Posted by: Kim
from Ravenna, MI
Gender:Female
Verified Purchase:Yes
It was very easy to use and worked exceptionally!! I’m very pleased
I would recommend this to a friend!
Written by a customer while visiting BISSELL Homecare