Customer reviews from BISSELL Homecare
BISSELL - Big Green PET PRO Carpet Cleaner - Black with Electric Green Accents
Average customer rating
4.8
(84 Reviews)
Rating breakdown 84 reviews
5 Stars
76
4 Stars
4
3 Stars
0
2 Stars
1
1 Star
3
95%of customers recommend this product.
(
76 out of
80)
Customer Reviews for BISSELL - Big Green PET PRO Carpet Cleaner - Black with Electric Green Accents
Posted by: Serafim
from Undisclosed
Verified Purchase:Yes
[This review was collected as part of a promotion.] Great results! I should have made this purchase a long time ago!
I would recommend this to a friend!
Written by a customer while visiting BISSELL Homecare
Customer Rating
5
This is exactly what we wanted
on April 11, 2024
Posted by: Tsa
from Roseville, Michigan
[This review was collected as part of a promotion.] We purchased this combo a few months ago and we have used it a few times. Performed the same degree of carpet cleaning as the same type and model rental unit at the local big box store that we had been renting over the years. We are happy we were able to find these to purchase on the BISSELL web site and we like it. Heavy duty, Easy to clean machine too.
I would recommend this to a friend!
Written by a customer while visiting BISSELL Homecare
Customer Rating
1
Ultimately not what I expected
on April 6, 2024
Posted by: Disappointed
from Detroit metropolitan
[This review was collected as part of a promotion.] Well I tried this carpet cleaner knowing full well it would leave more water/cleaning solution behind than some of BISSELL's other products. To my surprise it left a lot more solution behind. Well this presents a real conundrum, yes it cleans better than about every other Bissell product however it pulls less dirty water/solution back out of the carpet. And I made sure the tanks were properly lined up and seated. So overall the cleaning performance is then on par with the revolution and the revolution hydrosteam. I know I've used both. The problem is the distance the suction force travels along with the junctions from the tanks it crosses to finely get to the carpet. Yes it has suction but not enough to pull a quantity of water out of the carpet similar to what was sprayed into it. Don't get me wrong it did pull dirt, and embedded debris. But so much dirty water/solution. This required me to do an additional rinse on all the carpets I just cleaned. NO I can't do this and not for double the price of the revolution. Sorry people Consumer Reports was right. This thing doesn't have a good enough extraction system and unfortunately not for $400 + for the initial cost.
No, I would not recommend this to a friend.
Response from BISSELL HomecareBy bissellpwr, bissellpwr, April 13, 2024
Thanks for your feedback. We're sorry you're not happy with your machine, but please contact us direct at support.bissell.com so we can get you back to cleaning.
Written by a customer while visiting BISSELL Homecare
Posted by: Jennifer
from Undisclosed
Verified Purchase:Yes
[This review was collected as part of a promotion.] This carpet cleaner has done a great job cleaning my carpets. We've had 2 puppies and one elderly dog since moving into our house. It's so satisfying to clean our carpets and know that I am getting all the pet stains out.
I would recommend this to a friend!
Written by a customer while visiting BISSELL Homecare
Posted by: .
from Undisclosed
Verified Purchase:Yes
[This review was collected as part of a promotion.] I have 2 dogs and 2 cats and this Bissell cleaner is awesome! So happy with the cleaning power and how much water is sucked out of the carpet! It doesn't take long to dry!
I would recommend this to a friend!
Written by a customer while visiting BISSELL Homecare
Posted by: Toni
from Undisclosed
Verified Purchase:Yes
[This review was collected as part of a promotion.] I have purchased other Bissell Products over the years . Each one I have used are the best out there in the market . This machine is a lot bigger than what I have used previously but I will tell you it goes deep and gets my carpets cleaned. Very happy with my purchase and the Bissell Products .
Written by a customer while visiting BISSELL Homecare
Posted by: Derek
from Undisclosed
Verified Purchase:Yes
[This review was collected as part of a promotion.] Absolute beast of a carpet machine! I wish the latch on the handle would stay latched when moving it up and down stairs. Makes it a challenge when changing floors with solution and water in it.
I would recommend this to a friend!
Written by a customer while visiting BISSELL Homecare
Posted by: Gregory
from Undisclosed
Verified Purchase:Yes
[This review was collected as part of a promotion.] So far so good. I saw the carpet for the past few years, but did not want to put the money up for it. The past carpet cleaners I had all broke so I decided to go ahead and get this unit. Game changer! #sweepstakes
I would recommend this to a friend!
Written by a customer while visiting BISSELL Homecare