Customer reviews from BISSELL Homecare
BISSELL - Big Green PET PRO Carpet Cleaner - Black with Electric Green Accents
Average customer rating
4.7
(89 Reviews)
Rating breakdown 89 reviews
5 Stars
80
4 Stars
4
3 Stars
0
2 Stars
1
1 Star
4
94%of customers recommend this product.
(
80 out of
85)
Customer Reviews for BISSELL - Big Green PET PRO Carpet Cleaner - Black with Electric Green Accents
Posted by: Emily
from Puyallup, WA
Gender:Female
Verified Purchase:Yes
I've had several carpet cleaners over the years and this is light-years ahead of them! The suction is amazing... my carpets are clean and they're not so wet its hard to walk on them for hours. It's just the right amount of water to get the job done. I'm so happy with this purchase!
I would recommend this to a friend!
Written by a customer while visiting BISSELL Homecare
Posted by: Roger
from Utah
Gender:Male
Verified Purchase:Yes
It cleaned the carpet well. I hadn’t cleaned the carpets in 5 years so I had to go over them three or four times but they came out looking great!
I would recommend this to a friend!
Written by a customer while visiting BISSELL Homecare
Posted by: MIke
Verified Purchase:Yes
The machine is well made and simple in construction. It has plenty of power and the extraction mode is good enough. Could it be better? Perhaps.
Written by a customer while visiting BISSELL Homecare
Posted by: Albert
from Fallston, Maryland
Gender:Male
Verified Purchase:Yes
The Pet Pro did a wonderful job cleaning the carpets and the area that one tank full covered was impressive. The carpets were dry to the touch after a few hours.
I would recommend this to a friend!
Written by a customer while visiting BISSELL Homecare
Posted by: Angel
from Washington
Gender:Male
Verified Purchase:Yes
Works incredibly well! Item arrived in excellent condition, instructions were clear and the cleaner is intuitive. Unpacking was simple, although I will say the Big Green is a lot heavier than I was expecting haha. I had used it to clean my living room carpet after moving into a new house, and it had gone superb. Before cleaning, our carpet had these black spots which we didn’t know what caused it but it was an eyesore. It almost looked like oil spots or charcoal, but it didn’t come out with several vacuum passes, so whatever it was, was stained into the fabric itself. This wasn’t my priority, but rather I was aiming to clean up our dogs and cats accidents. Unfortunately our pets seem to have a moment of anxiety because of the move, and so both our cat and dog would pee onto the carpet even after their pee breaks, and I knew we’d need something big to get it out of the carpet (I’ve used the cheaper vacuum style rug cleaners before and they just aren’t powerful enough to remove it.) and so I did some research and found the Big Green Mean Machine, and purchased it while on sale. I found the machine easy to handle but it is definitely on the heavy side, so be aware for anybody with back issues, this machine will cause aches if used for over an hour. That is my only gripe, I do wish it was easier to move around but then again, the suction power is closest to the carpet since it’s heavy.
Performance was awesome!! It removed our pet accidents after a few passes with their Pet Oxy solution, and not only that but it also removed the random black spots in our carpet! That was an added bonus so I am very happy with the Big Green :). The machine feels like great quality and their 5 year warranty makes me feel comfortable with continuing to be a Bissell customer. Highly recommend the Big Green Pet pro for anyone looking to clean up pet accidents, in our case it was dog/cat urine and cat vomit.
Performance was awesome!! It removed our pet accidents after a few passes with their Pet Oxy solution, and not only that but it also removed the random black spots in our carpet! That was an added bonus so I am very happy with the Big Green :). The machine feels like great quality and their 5 year warranty makes me feel comfortable with continuing to be a Bissell customer. Highly recommend the Big Green Pet pro for anyone looking to clean up pet accidents, in our case it was dog/cat urine and cat vomit.
I would recommend this to a friend!
Response from BISSELL HomecareBy Will, BISSELL Consumer Care, March 3, 2026
We appreciate the review Angel! Happy to hear you are enjoying your Big Green® PET PRO Carpet Cleaner.
Written by a customer while visiting BISSELL Homecare
Posted by: Frank
from Ohio and Michigan
Gender:Male
Verified Purchase:Yes
I used the Rug Doctor for many years. Yes, it is a tank, but does not pull nearly as much out as the Big Green. I did our upstairs in half the time---half! I love the new solid plastic brushes compared to typical old fashion vacuum roller brushes that just bend and get clogged. Think of it like using a rake compared to a broom on the carpet. This is also amazing that it can clean pushing and pulling - and it doesn't hurt that the Big Green is significantly lighter and it moves faster. I also love the size of the clean water tank. With the Rug Doctor, I could fill the clean tank three times before I needed to empty the dirty tank. This goes much further on a tank.
I would recommend this to a friend!
Written by a customer while visiting BISSELL Homecare
Posted by: Anonymous
from Ashland, Kentucky
Gender:Male
Verified Purchase:Yes
At twice the cost of many home units, we have long avoided buying any of these Bissell models that are rated for both commercial and home use. When we were recently forced to discard two previously purchased Hoover carpet cleaners, our frustration at the overall build quality and ease of operation finally persuaded us to spend the extra needed to get the Bissell Big Green Pet Pro. It has not disappointed. With some effort I have been able to get good results from cleaning units like Hoover. Slow passes, downward pressure added, and so forth. The Bissell Big Green Pet Pro differs in simply requiring less work and time to get the same results. Also, the overall size of the solution tank and extraction collection tank means that the same area that required three refills with the Hoover can now be cleaned on a single tank of solution and extraction. As promoted, the unit cleans well. It is somewhat noisy and I found the additional handheld extraction (the Pet Stain tool) is good, but does not perform quite as well as the standard 6" tool that is standard with the Big Green product line. The difference is not enough if the handle extraction resovoir built into the Pet Stain tool is important (it catches most foul smelling things like dog poo or vomit rather than dumping them into the main extraction catch tank). I would also note, although I'm not sure I can prove it matters, the overall build quality looks and feels noticeably more robust than the previous models I have bought over the years.
I would recommend this to a friend!
Written by a customer while visiting BISSELL Homecare
Customer Rating
5
Essential for remodeling salvageable carpet.
on January 19, 2026
Posted by: CleanFoot
from Savanna, Illinois
Gender:Male
Verified Purchase:Yes
I now know this will be far easier to push around than it looks. It drops a perfect amount of water, soaps and suds up, and suctions with an impressive amount of force. The main vacuum doesn’t navigate closely to the wall or tight corners around door frames, but what I’m starting to understand is that cleaning my home carpets with this is a multi-day, half-room-at-a-time task. A section of carpet needs vacuuming and pre-treatment (spray it down) and a few passes with the main shampooer; then you wait a day and use to hose to hit up the 4 inch area nearest the wall; then you wait a day and come back to vacuum and shampoo one last time. If you do what I’ve described with this machine, your carpets can go from years of needing a deep clean to dang inviting floors. I’ve done it myself, and it couldn’t be easier.
I would recommend this to a friend!
Written by a customer while visiting BISSELL Homecare