Customer reviews from BISSELL Homecare
BISSELL - Big Green PET PRO Carpet Cleaner - Black with Electric Green Accents
Average customer rating
4.8
(80 Reviews)
Rating breakdown 80 reviews
5 Stars
72
4 Stars
4
3 Stars
0
2 Stars
1
1 Star
3
95%of customers recommend this product.
(
72 out of
76)
Customer Reviews for BISSELL - Big Green PET PRO Carpet Cleaner - Black with Electric Green Accents
Customer Rating
5
Home Smells Clean
on January 9, 2026
Posted by: HeidiMH
from Batavia, OH
Gender:Female
I love this machine! It has changed the smell in my house (I use it very slowly). I’ve used it on all my carpet. I have 2 dachshunds who are still learning to potty train and have way too many accidents. This machine has saved my carpets!
I would recommend this to a friend!
Written by a customer while visiting BISSELL Homecare
Posted by: Adra
from royse City, TX
Gender:Female
Verified Purchase:Yes
I have been through 2 home carpet cleaners, could not get one pass. We are in a rental and the carpets need some serious help. One cleaning and carpets are so much better. Plan on one more cleaning to see how much is left. I should have bought this first and not messed with the baby cleaners.
I would recommend this to a friend!
Written by a customer while visiting BISSELL Homecare
Customer Rating
5
Essential for remodeling salvageable carpet.
on January 19, 2026
Posted by: CleanFoot
from Savanna, Illinois
Gender:Male
Verified Purchase:Yes
I now know this will be far easier to push around than it looks. It drops a perfect amount of water, soaps and suds up, and suctions with an impressive amount of force. The main vacuum doesn’t navigate closely to the wall or tight corners around door frames, but what I’m starting to understand is that cleaning my home carpets with this is a multi-day, half-room-at-a-time task. A section of carpet needs vacuuming and pre-treatment (spray it down) and a few passes with the main shampooer; then you wait a day and use to hose to hit up the 4 inch area nearest the wall; then you wait a day and come back to vacuum and shampoo one last time. If you do what I’ve described with this machine, your carpets can go from years of needing a deep clean to dang inviting floors. I’ve done it myself, and it couldn’t be easier.
I would recommend this to a friend!
Written by a customer while visiting BISSELL Homecare
Posted by: Frank
from Ohio and Michigan
Gender:Male
Verified Purchase:Yes
I used the Rug Doctor for many years. Yes, it is a tank, but does not pull nearly as much out as the Big Green. I did our upstairs in half the time---half! I love the new solid plastic brushes compared to typical old fashion vacuum roller brushes that just bend and get clogged. Think of it like using a rake compared to a broom on the carpet. This is also amazing that it can clean pushing and pulling - and it doesn't hurt that the Big Green is significantly lighter and it moves faster. I also love the size of the clean water tank. With the Rug Doctor, I could fill the clean tank three times before I needed to empty the dirty tank. This goes much further on a tank.
I would recommend this to a friend!
Written by a customer while visiting BISSELL Homecare
Posted by: Angel
from Washington
Gender:Male
Verified Purchase:Yes
Works incredibly well! Item arrived in excellent condition, instructions were clear and the cleaner is intuitive. Unpacking was simple, although I will say the Big Green is a lot heavier than I was expecting haha. I had used it to clean my living room carpet after moving into a new house, and it had gone superb. Before cleaning, our carpet had these black spots which we didn’t know what caused it but it was an eyesore. It almost looked like oil spots or charcoal, but it didn’t come out with several vacuum passes, so whatever it was, was stained into the fabric itself. This wasn’t my priority, but rather I was aiming to clean up our dogs and cats accidents. Unfortunately our pets seem to have a moment of anxiety because of the move, and so both our cat and dog would pee onto the carpet even after their pee breaks, and I knew we’d need something big to get it out of the carpet (I’ve used the cheaper vacuum style rug cleaners before and they just aren’t powerful enough to remove it.) and so I did some research and found the Big Green Mean Machine, and purchased it while on sale. I found the machine easy to handle but it is definitely on the heavy side, so be aware for anybody with back issues, this machine will cause aches if used for over an hour. That is my only gripe, I do wish it was easier to move around but then again, the suction power is closest to the carpet since it’s heavy.
Performance was awesome!! It removed our pet accidents after a few passes with their Pet Oxy solution, and not only that but it also removed the random black spots in our carpet! That was an added bonus so I am very happy with the Big Green :). The machine feels like great quality and their 5 year warranty makes me feel comfortable with continuing to be a Bissell customer. Highly recommend the Big Green Pet pro for anyone looking to clean up pet accidents, in our case it was dog/cat urine and cat vomit.
Performance was awesome!! It removed our pet accidents after a few passes with their Pet Oxy solution, and not only that but it also removed the random black spots in our carpet! That was an added bonus so I am very happy with the Big Green :). The machine feels like great quality and their 5 year warranty makes me feel comfortable with continuing to be a Bissell customer. Highly recommend the Big Green Pet pro for anyone looking to clean up pet accidents, in our case it was dog/cat urine and cat vomit.
I would recommend this to a friend!
Response from BISSELL HomecareBy Will, BISSELL Consumer Care, March 3, 2026
We appreciate the review Angel! Happy to hear you are enjoying your Big Green® PET PRO Carpet Cleaner.
Written by a customer while visiting BISSELL Homecare
Posted by: Albert
from Fallston, Maryland
Gender:Male
Verified Purchase:Yes
The Pet Pro did a wonderful job cleaning the carpets and the area that one tank full covered was impressive. The carpets were dry to the touch after a few hours.
I would recommend this to a friend!
Written by a customer while visiting BISSELL Homecare
Posted by: MIke
Verified Purchase:Yes
The machine is well made and simple in construction. It has plenty of power and the extraction mode is good enough. Could it be better? Perhaps.
Written by a customer while visiting BISSELL Homecare
Posted by: Roger
from Utah
Gender:Male
Verified Purchase:Yes
It cleaned the carpet well. I hadn’t cleaned the carpets in 5 years so I had to go over them three or four times but they came out looking great!
I would recommend this to a friend!
Written by a customer while visiting BISSELL Homecare