Customer reviews from BISSELL Homecare
BISSELL - CrossWave Edge All-in-One Multi-Surface Cleaner - White
Average customer rating
4.4
(65 Reviews)
Rating breakdown 65 reviews
5 Stars
35
4 Stars
26
3 Stars
2
2 Stars
1
1 Star
1
80%of customers recommend this product.
(
8 out of
10)
Customer Reviews for BISSELL - CrossWave Edge All-in-One Multi-Surface Cleaner - White
Customer Rating
4
A useful and effective cleaning tool
on July 23, 2024
Posted by: Ella
[This review was collected as part of a promotion.] *I received this wet and dry vacuum from the Stellar Product Testing Panel.*
I'd only seen devices like this on Cleantok before and had dismissed them as being gimmicky. Could a device possibly be effective at both sweeping and cleaning?
Putting the device together and setting it up proved quite simple. I added the cleaning solution and included parts and away I went.
The vacuum was powerful and made quick work of dust and dog hair. I was impressed and disgusted at how much debris had been on my floors. Using the mopping function proved to be even more shocking…the water quickly turned from clear to black. So, so gross yet so satisfying.
The Crosswave Edge definitely made cleaning feel like a one-stop experience. I live in a condo with somewhat limited space and appreciated how streamlined the device and charger are. They fit into a small corner and don't take up much room. The device mops and vacuums my whole place on just about a full charge which is really satisfying and means I can get done cleaning quickly and efficiently.
After using the device for a bit, I've developed a pretty good idea of what its pros and cons are:
Pros:
-Vacuums efficiently and emptying the vacuum is simple
-Panel is easy to read and displays charge as you use it
-Device is streamlined and with the base doesn't take up much space (I also love the built-in spaces in the stand for drying the filter and brush)
-Does a decent job with caked-on stains and wet messes
-Device stops when you lift it (saves power and stops unnecessary noise)
-Don't have to hold down a button to use machine unlike some other vacuums
-Vacuums efficiently and emptying the vacuum is simple
-Panel is easy to read and displays charge as you use it
-Device is streamlined and with the base doesn't take up much space (I also love the built-in spaces in the stand for drying the filter and brush)
-Does a decent job with caked-on stains and wet messes
-Device stops when you lift it (saves power and stops unnecessary noise)
-Don't have to hold down a button to use machine unlike some other vacuums
Cons:
-Device is a bit heavy and unwieldy and be hard to maneuver in smaller spaces
-A bit annoying to clean all the pieces after every use…I don't think the self-cleaning function could be trusted to effectively clean the brush
-The edge function wasn't as useful as I thought it would be…I didn't find it made a marked difference in cleaning hard-to-reach spaces and sometimes got in the way
-Device is a bit heavy and unwieldy and be hard to maneuver in smaller spaces
-A bit annoying to clean all the pieces after every use…I don't think the self-cleaning function could be trusted to effectively clean the brush
-The edge function wasn't as useful as I thought it would be…I didn't find it made a marked difference in cleaning hard-to-reach spaces and sometimes got in the way
Overall, I would definitely recommend this device. It makes the arduous task of cleaning much faster and easier (also a bit more fun). I am excited to test it out in the future on more difficult-to-clean messes.
Written by a customer while visiting BISSELL Homecare
