Customer reviews from BISSELL Homecare
BISSELL - CrossWave Edge All-in-One Multi-Surface Cleaner - White
Average customer rating
4.4
(59 Reviews)
Rating breakdown 59 reviews
5 Stars
32
4 Stars
24
3 Stars
1
2 Stars
1
1 Star
1
83%of customers recommend this product.
(
5 out of
6)
Customer Reviews for BISSELL - CrossWave Edge All-in-One Multi-Surface Cleaner - White
Customer Rating
5
Best daily mop!
on March 29, 2025
Posted by: RuralMama
[This review was collected as part of a promotion.] If you're looking for a quick, compact, and self-cleaning daily mop, THIS IS THE SOLUTION! The CrossWave edge does a little bit of everything: loosen, vacuum, unstick, clean, sanitize! I keep this in my kitchen storage for easy access of daily use and it has replaced my nightly vacuum after the family dinner rush. I don't even bother sweeping up larger bits of food and crumbs because this mop both pick them up AND cleans itself after each use. I'm genuinely impressed by how effective the self cleaning function is, leaving the machine spotless each time. I received this product as part of the Stellar Testing Panel but I would purchase this a thousand times over!
Written by a customer while visiting BISSELL Homecare
Customer Rating
5
Convenient and efficient!
on March 17, 2025
Posted by: SJ
[This review was collected as part of a promotion.] I absolutely loved this machine!! It is so convenient to have both mopping and vacuuming capabilities in one machine. It looks modern and sleek and is a great size to store easily in a closet. It is so simple to setup and to switch between modes. The vacuum is very powerful which made cleaning go by very quickly. My favorite part might be that the mop setting doesn't allow solution to spread freely, it dispenses a small amount that stays underneath the machine. Getting this machine replaced 2 others and made my cleaning experience much faster and easier. I highly recommend! I received this product as part of the Stellar Product Testing Panel.
Written by a customer while visiting BISSELL Homecare
Customer Rating
5
CrossWave Edge
on March 15, 2025
Posted by: Cleaner
[This review was collected as part of a promotion.] First, I would like to thank the Stellar Product Testing Panel for this CrossWave Edge wet/dry vacuum. Second, I am in love with the ease of this vacuum! From set up, to use, to cleaning, it is so simple to use. The instructions are concise and easy to follow. I have mostly hard floors in my house and they look great after using the wet setting. They don't leave the floors soaking wet which I prefer. I was shocked at the amount of dirt it pulled up since I clean my floors very often. It has a storage stand and stores nicely. I am excited to keep using this vacuum in my weekly cleaning routine.
Written by a customer while visiting BISSELL Homecare
Customer Rating
5
Must have for pet owners
on March 16, 2025
Posted by: lex
[This review was collected as part of a promotion.] The Bissell CrossWave Edge is really great for cleaning, especially if you have pets. It vacuums and washes the floor at the same time, so it saves a lot of effort. It's easy to use and gets into the corners really well, picking up pet hair and dirt better than a regular mop or vacuum. Thanks to this product being sent to me as part of the stellar product testing panel, my floors look super clean after using it, and it's not hard to push around. I like that I can use it all the time without much hassle. If you have pets and want an easy way to keep your floors nice, this works great!
Written by a customer while visiting BISSELL Homecare
Customer Rating
3
Crosswave Edge
on March 16, 2025
Posted by: MelissaSAHMx2
[This review was collected as part of a promotion.] I received the CrossWave Edge wet and dry vacuum from the Stellar Product Testing Panel. I have mostly tile and hardwood floors in my home with some large area rugs and 2 toddlers and dog so they get quite messy! I have enjoyed using this vacuum for a quick daily clean. It definitely saves me time as I was using a vacuum and wet mop prior to this so it's great to have an all on one machine. The machine is easy to use, lightweight and my floors look clean and smell good after use. I love how easy the bottle is to fill with cleaning solution and the dirty water basin is very easy to remove, dump and rise out. I do wish that it came with some attachments for hard to reach areas. It also doesn't allow any added pressure to put on the brush to scrub off dried on food or dirt from the floor so I didn't find myself still having to clean those spots with something separate. I am also used to a cordless vacuum so it would be a huge bonus if this machine was cordless as my outlets are behind furniture and difficult to get to. I did not notice a difference between the carpet and wood/tile option. While it is easy to push a button to switch between modes the vacuum had a difficult time transitioning from tile to carpet and I had to pick it up to put it on the carpet. I do have a dog and find that the suction was not strong enough to get all the hair up and after vacuuming with the CrossWave I did still need to vacuum with my regular vacuum. Overall it is perfect for a quick clean at the end of the day but I would not recommend for a deep clean.
Written by a customer while visiting BISSELL Homecare
Customer Rating
4
Surprisingly impressed
on March 19, 2025
Posted by: Novastar
[This review was collected as part of a promotion.] I was excited to try out the Bissell Crosswave Edge offered to me through the Stellar Product Testing Panel. The wet mop vacuum combo is simply amazing. I was a little skeptical at first because the thought of washing my floor while vacuuming debris simultaneously slightly grosssed me out. I have always swept or vacuum first and then repeated the process of cleaning with a mop. This method of cleaning can be tedious but the Crosswave Edge offers a great solution by cutting my cleaning time into half by combining mopping and vacuuming in one action.
A few things I absolutely loved about the Crosswave Edge-
- It's very lightweight and easy to store.
- The water solution leaves the floor slightly damp and not overly wet allowing for a quick drying time.
- The cleaning solution did not leave any streaks or residue after drying.
- The cleaning of the vacuum after using was simple.
- I like that I can use it on both my tiles and rugs.
- It actually cleans well and effectively saves me time with the dual action feature.
- It's very lightweight and easy to store.
- The water solution leaves the floor slightly damp and not overly wet allowing for a quick drying time.
- The cleaning solution did not leave any streaks or residue after drying.
- The cleaning of the vacuum after using was simple.
- I like that I can use it on both my tiles and rugs.
- It actually cleans well and effectively saves me time with the dual action feature.
While the Crosswave Edge is a great addition to my home I must admit that a few key features I wish was included in the design-
A cordless feature as I am not a fan of having to plug in and unplug each time I move to another area of my home.
Additionally, the sound of the motor is a little loud (not unbearable) but in fairness it has a strong suction. Lastly a steam feature would have been nice.
A cordless feature as I am not a fan of having to plug in and unplug each time I move to another area of my home.
Additionally, the sound of the motor is a little loud (not unbearable) but in fairness it has a strong suction. Lastly a steam feature would have been nice.
I would recommend the Crosswave Edge as overall it's practical, time saving and easy to use.
Written by a customer while visiting BISSELL Homecare
Customer Rating
4
Does a great job cleaning but has to be cleaned afterwards
on March 18, 2025
Posted by: Sash
[This review was collected as part of a promotion.] I was so excited to try out this product through Stellar Product Testing Panel. The CorasWave Edge is light and compact for the big job it tackles. I thought my floors were cleaner with my old mopping methods but when I emptied out the dirty water container I saw exactly where my old mopping methods were lacking. There was plenty of dirt and dust left behind and the CrossWave Edge made sure to get it all up. I also appreciated that I only needed to fill the clean water container once in order to mop everything. The cleaning solution also did not leave any sticky residue behind. I truly don't think my floors have ever looked this good before. It was relatively easy to use but definitely read the instructions before hand. The only reason this product did not receive 5 stars is because of the clean up afterwards. The time I saved using the CrossWave on my floors was then redirected to me cleaning the device itself. If I did not have to dismantle everything in order to clean and rinse it out this would have easily been a 5 star product. I did appreciate the fact it has a Self Clean mode but you still have to clean out the parts after the self cleaning which is a hassle. Overall, I really love this product, and my floors have never looked better!
Written by a customer while visiting BISSELL Homecare
Customer Rating
5
Effortless Cleaning with Outstanding Results
on March 16, 2025
Posted by: Corissa
[This review was collected as part of a promotion.] I'm incredibly impressed with this machine! It has a sleek, stylish design and is surprisingly lightweight. Not only does it look great, but it's also easy to use and highly effective. Cleaning my floors has never been this effortless—no more struggling with a traditional mop and bucket; it's as simple as vacuuming. After using it, my floors looked and felt amazing, and the results exceeded my expectations. The biggest standout for me is how easy it is to use. With a toddler and a 110 lb lab, messes are a constant challenge, but this machine gets my floors spotless with minimal effort. It has truly made my life so much easier! Thanks to the Stellar Product Testing Panel for providing me with this wet and dry vacuum.
Written by a customer while visiting BISSELL Homecare