Customer reviews from BISSELL Homecare
BISSELL - CrossWave Edge All-in-One Multi-Surface Cleaner - White
Average customer rating
4.4
(59 Reviews)
Rating breakdown 59 reviews
5 Stars
32
4 Stars
24
3 Stars
1
2 Stars
1
1 Star
1
83%of customers recommend this product.
(
5 out of
6)
Customer Reviews for BISSELL - CrossWave Edge All-in-One Multi-Surface Cleaner - White
Customer Rating
4
Fantastic multi-surface cleaner!
on March 13, 2025
Posted by: Andrea
[This review was collected as part of a promotion.] This is an excellent machine for mopping up spills and cleaning hardwood floors. I have a three-level townhome with wood floors on each level, and this machine handled the job with ease. It did take a few passes for the roller to fully saturate with solution to clean effectively, but that wasn't a big issue. I was able to clean all three levels and two door rugs before the solution ran out.
With a dog and a cat, this machine picked up pet hair and small debris easily, eliminating the need to vacuum first—a huge time-saver! It also cleaned the rugs without any problem. After using the machine, the floors looked shiny, streak-free, and felt clean. I was very happy with the results.
The cleanout feature was particularly impressive—it quickly ran clean water over the roller in about 8 seconds to remove dirt and debris, making cleaning the machine super easy. I also really like the docking station, which keeps everything organized and doubles as an air-dry station for the roller. These features definitely made my cleaning routine easier, as they saved me time and effort.
Although I'm not typically a fan of corded vacuums/mops, I don't mind this one, as it really gets the job done. It is sleek and wasn't too heavy to carry up and down the stairs. The only downside for me is the solution. I'm sensitive to chemical smells and fragrance, and while the multi-surface solution has a milder scent than most, it still leaves a fragrant smell that I don't enjoy. Additionally, the whole house requires a full tank to clean, so I can see how the need to repurchase solution frequently could be inconvenient. A scent-free or steam option would be a fantastic addition.
Overall, this is a fantastic product, and I'll be using it weekly!
*I received this product through the Stellar Product Testing Panel.
Written by a customer while visiting BISSELL Homecare
Customer Rating
5
Wonderful Product!
on March 13, 2025
Posted by: Anonymous
[This review was collected as part of a promotion.] Where has this product been all of my life!? It's been a game changer at our house! My overall first impression was how nice it looked. I really like both the look and the design.
As a busy mom of two, I find myself constantly having the clean up crumbs and spills ALL day long; especially under our island bar stools. It's so convenient being able to vacuum AND mop both all at the same time.
Not only did I use this product on our laminate floors, but it worked extremely well on our rugs too!
And the best part?! The self cleaning mode! With just a simple push of a button, it cleans the roller brush for you. Afterwords, all you have to do is remove the brush and put it on the tray to dry - and you're done!
It is a little bit on the noisy side, but it doesn't bother me too much.
I've always been really good at keeping up with cleaning my floors. But this product truly opened my eyes at how much dirt is usually still left behind from my previous mop. The dirty water left behind in the tank is so disgusting yet satisfying all at the same time! It gives me peace of mind to know how well it's actually cleaning my floors.
Thank you to the Stellar Testing Panel for providing me with this amazing product!
Written by a customer while visiting BISSELL Homecare
Customer Rating
5
Wonderful Product!
on March 13, 2025
Posted by: Anonymous
[This review was collected as part of a promotion.] Where has this product been all of my life!? It's been a game changer at our house! My overall first impression was how nice it looked. I really like both the look and the design.
As a busy mom of two, I find myself constantly having the clean up crumbs and spills ALL day long; especially under our island bar stools. It's so convenient being able to vacuum AND mop both all at the same time.
Not only did I use this product on our laminate floors, but it worked extremely well on our rugs too!
And the best part?! The self cleaning mode! With just a simple push of a button, it cleans the roller brush for you. Afterwords, all you have to do is remove the brush and put it on the tray to dry - and you're done!
It is a little bit on the noisy side, but it doesn't bother me too much.
I've always been really good at keeping up with cleaning my floors. But this product truly opened my eyes at how much dirt is usually still left behind from my previous mop. The dirty water left behind in the tank is so disgusting yet satisfying all at the same time! It gives me peace of mind to know how well it's actually cleaning my floors.
Thank you to the Stellar Testing Panel for providing me with this amazing product!
Written by a customer while visiting BISSELL Homecare
Customer Rating
5
Cross wave vacuum
on March 13, 2025
Posted by: Momma em
[This review was collected as part of a promotion.] This vacuum is absolutely amazing! Thanks to the Stellar Product Testing Panel for providing me with this wet and dry vacuum. I would have to say that after using this vacuum I won't buy a different brand. The way it is so easy to clean, sucks up the dirt so well, gets against the baseboards, and mops extremely well! This is a must have essential for your household!!
Written by a customer while visiting BISSELL Homecare
Customer Rating
5
Game Changer for Pet Parents
on March 13, 2025
Posted by: Raven
[This review was collected as part of a promotion.] Let me just say — the Bissell CrossWave OmniForce Edge is a total lifesaver! We received this through the Stellar Product Testing Panel. My husband and I have two golden retrievers (translation: an endless supply of hair), and this machine has completely transformed how we clean. Between the carpet and hardwoods, our floors were basically a fur-covered disaster zone — but not anymore!
First off, the build quality is top-notch — you can tell this thing is made to last. It's super easy to navigate between surfaces, and switching from carpet to hardwood is effortless. Plus, it's so intuitive to use that I didn't even have to crack open the manual (a win in my book). The amount of dirt and hair it pulled up was honestly shocking — I thought my floors were relatively clean until I saw the dirty water tank (yikes). And speaking of the tank, emptying it is a breeze — no messy splashes or frustration like I've had with other machines.
The self-cleaning roller? Incredible. It cleans and dries itself in the tray, which is miles better than similar models. The only tiny gripe I have is that the mop could use more saturation — I found myself having to go over some areas a little slower and more often. But honestly, the results are so good that it's worth the extra patience. If you've got pets and mixed flooring, this is an absolute must-have. My house hasn't felt this clean in ages — 10/10, highly recommend!
Written by a customer while visiting BISSELL Homecare
Customer Rating
5
A game-changer for pet owners and parents
on July 24, 2024
Posted by: Bexpat
[This review was collected as part of a promotion.] I received the Bissell CrossWave Edge through the Stellar Product Testing Panel, and I am thrilled to share my experience with this versatile wet-dry vacuum.
As a pet owner with a dog, three cats, and a one-year-old, quick and efficient cleaning is very important to me. It's definitely improved the way I clean. Cleaning up after dinner with my son has never been easier. The edge cleaning technology was particularly impressive, allowing me to reach tight corners and along baseboards with ease. Although, I think having the edger on both sides of the brush would improve maneuverability in hard-to-reach places.
The CrossWave Edge's ability to mop and vacuum at the same time is my favorite feature. The self-cleaning function is another standout aspect, making maintenance a breeze. I was initially concerned about the suction power in dry mode on carpets, but it actually outperformed my standard vacuum.
The suction power and overall cleaning performance are excellent, handling a variety of messes efficiently. This machine has become an indispensable part of my cleaning routine, and I highly recommend it to anyone looking for a powerful and versatile cleaning solution.
Written by a customer while visiting BISSELL Homecare
Customer Rating
4
A useful and effective cleaning tool
on July 23, 2024
Posted by: Ellab
[This review was collected as part of a promotion.] *I received this wet and dry vacuum from the Stellar Product Testing Panel.*
I'd only seen devices like this on Cleantok before and had dismissed them as being gimmicky. Could a device possibly be effective at both sweeping and cleaning?
Putting the device together and setting it up proved quite simple. I added the cleaning solution and included parts and away I went.
The vacuum was powerful and made quick work of dust and dog hair. I was impressed and disgusted at how much debris had been on my floors. Using the mopping function proved to be even more shocking…the water quickly turned from clear to black. So, so gross yet so satisfying.
The Crosswave Edge definitely made cleaning feel like a one-stop experience. I live in a condo with somewhat limited space and appreciated how streamlined the device and charger are. They fit into a small corner and don't take up much room. The device mops and vacuums my whole place on just about a full charge which is really satisfying and means I can get done cleaning quickly and efficiently.
After using the device for a bit, I've developed a pretty good idea of what its pros and cons are:
Pros:
-Vacuums efficiently and emptying the vacuum is simple
-Panel is easy to read and displays charge as you use it
-Device is streamlined and with the base doesn't take up much space (I also love the built-in spaces in the stand for drying the filter and brush)
-Does a decent job with caked-on stains and wet messes
-Device stops when you lift it (saves power and stops unnecessary noise)
-Don't have to hold down a button to use machine unlike some other vacuums
-Vacuums efficiently and emptying the vacuum is simple
-Panel is easy to read and displays charge as you use it
-Device is streamlined and with the base doesn't take up much space (I also love the built-in spaces in the stand for drying the filter and brush)
-Does a decent job with caked-on stains and wet messes
-Device stops when you lift it (saves power and stops unnecessary noise)
-Don't have to hold down a button to use machine unlike some other vacuums
Cons:
-Device is a bit heavy and unwieldy and be hard to maneuver in smaller spaces
-A bit annoying to clean all the pieces after every use…I don't think the self-cleaning function could be trusted to effectively clean the brush
-The edge function wasn't as useful as I thought it would be…I didn't find it made a marked difference in cleaning hard-to-reach spaces and sometimes got in the way
-Device is a bit heavy and unwieldy and be hard to maneuver in smaller spaces
-A bit annoying to clean all the pieces after every use…I don't think the self-cleaning function could be trusted to effectively clean the brush
-The edge function wasn't as useful as I thought it would be…I didn't find it made a marked difference in cleaning hard-to-reach spaces and sometimes got in the way
Overall, I would definitely recommend this device. It makes the arduous task of cleaning much faster and easier (also a bit more fun). I am excited to test it out in the future on more difficult-to-clean messes.
Written by a customer while visiting BISSELL Homecare
Posted by: N/A
from Arkansas
Gender:Male
Verified Purchase:Yes
Have only had a short time but pleased with it so far
I would recommend this to a friend!
Written by a customer while visiting BISSELL Homecare