Customer reviews from BISSELL Homecare
BISSELL - CrossWave Edge All-in-One Multi-Surface Cleaner - White
Average customer rating
4.4
(59 Reviews)
Rating breakdown 59 reviews
5 Stars
32
4 Stars
24
3 Stars
1
2 Stars
1
1 Star
1
83%of customers recommend this product.
(
5 out of
6)
Customer Reviews for BISSELL - CrossWave Edge All-in-One Multi-Surface Cleaner - White
Customer Rating
5
So impressed and my rugs feel brand new!
on March 15, 2025
Posted by: Emma
[This review was collected as part of a promotion.] I'll start by admitting I am a recovering clean freak. But after the birth of my son, a big dog and a baby on the way — I've had to start letting some things go when it comes to my need for a deep clean. No more compromising here: Enter the Bissell CrossWave Edge! I was very lucky to be given this wet and dry vacuum to try as part of the Stellar Product Testing Panel.
PROS: This vacuum is so compact, sleek and easy to maneuver. I had no problems wheeling it from room to room. Switching from carpet to hardwood mode was a breeze (I have a 100% hardwood floor home with several area rugs) On the vacuum itself, I could tell there was really good suction as I have particularly dusty corners of my home that really didn't need the excessive vacuuming they typically do and it was a huge plus that they got mopped an sanitized all at once. Also, with my smaller handheld wet/dry vacuum, cleaning the parts after is a *chore.* To be honest, I was dreading it on this large standing model. Nope! It all came apart super easy and rinsed out and air-dried nicely. I also LOVED the self-cleaning roller feature. After I had finished doing a few rooms, my husband and I both marveled at home soft and clean the rugs felt and how we could not spot a single dog hair on the floor. Which is a big deal in our house! Seeing the gunk come out of the tank was sooooo satisfying. I LOVE seeing how much dirt and hair is ~not~ going to be where my toddler plays anymore!
CONS: The only downsides I could really spot were: 1) a corded vacuum is always going to feel like a groan to pull out and use. Not much I think could be done here as any wet/ dry vacuums I've ever seen are corded so assuming it's a suction requirement! I did find myself having to constantly pick up and put down the vacuum hopscotching over the cord which I guess I could just look at as an arm workout ;) 2) The other issue I had was although it's a small, sleek design, I think the solution tank could be a bit larger. I found that I ran out of the solution a lot quicker than I had expected but for context, I had done about 2 large area rugs and some hardwood floors so maybe that is normal? I may have just been eager to keep going throughout the house without stopping.
To put a bow on it, I really enjoy using this vacuum! It really made my whole space feel refreshed and as far as usability, the instructions and design are extremely straightforward and I loved that simple user guides are also printed directly on the project. With a little one running around, it gives this mom peace of mind that the floors and rugs he's constantly playing on have been deep-cleaned and are also now soft to the touch. Would highly recommend!
Written by a customer while visiting BISSELL Homecare
Customer Rating
5
Game Changer
on March 15, 2025
Posted by: Pcab
[This review was collected as part of a promotion.] Okay holy cow, this thing has blown my expectations out of the water! I THOUGHT my floor was clean after mopping with conventional means. I decided to try out the CrossWave Edge I got from the Stellar Product Test Panel, just to see if it would pick anything up. Y'all, the water was BLACK. This thing gets into every crack and sliver between planks and cleans there. Not to mention, it's extremely easy to use! The self-clean feature is big plus as well. All in all, the CrossWave is well worth it, and can really make deep cleaning floors extremely easy!
Written by a customer while visiting BISSELL Homecare
Customer Rating
5
CrossWave Edge powerful and amazing
on March 15, 2025
Posted by: Jax2025
[This review was collected as part of a promotion.] The CrossWave Edge is a powerful cleaner. The most impressive thing is not having to push a button to stream solution in front of you. The roller is primed for 10 seconds and off you go. The system keeps the roller wet allowing you to get up close and personal with corners not having to worry about the stream of solution hitting baseboards. The cord is longer than most which allows greater surface coverage. The roller is strong and picks up whatever is in front of it. The easy cleaning process is extremely easy and very quick. The Crosswave Edge is small and can fit in any closet or corner it is not bulky like many cleaners. Thank you Stellar for providing me with the CrossWave Edge.
We have vinyl plank floor, with wood grain, and tile throughout our house and cleaning with the CrossWave Edge was easy and the results were great. We have animals, 4, as well and as luck would have it one of the cats jumped up on counter and knocked over cup of coffee. I was already cleaning the floor, hadn't hit the kitchen yet, but thought let's see what this CrossWave Edge is made of. It easily picked up the pool of coffee and cleaned the mess as if it had not happened.
The floors looked amazing, fresh, clean no streaks and it picked up all the dirt in the grooves. They dried quick which is important to avoid slips and slides. I would recommend this product to anyone no matter the household, kids, animals, or just you, it is quick and easy to use, and you will not be disappointed.
Written by a customer while visiting BISSELL Homecare
Customer Rating
4
Easy to set up and use
on March 14, 2025
Posted by: Mariama
[This review was collected as part of a promotion.] I cleaned my hardwood floors in record time with this vacuum. It was easy to use. The only issue I had was how much water came out while I was using the wet cleaning option.
I received this product as a part of the Stellar Product Testing Panel.
Written by a customer while visiting BISSELL Homecare
Customer Rating
5
New Favorite Cleaning Tool!
on March 14, 2025
Posted by: Trevor
[This review was collected as part of a promotion.] I received this wet and dry vacuum from the Stellar Product testing panel and the timing could not have been more perfect! We recently got a puppy and the Bissell CrossWave Edge is a lifesaver! We vacuum and mop our floors multiple times a week and were shocked to see how much dirt the CrossWave Edge picked up the first time we used it. It was immediately evident that it was picking up the dirt and not just pushing it around. It leaves our floors looking and feeling fresh and clean every time! We have hard surfaces and rugs throughout our house and the time saved by only having to use one product is incredible. Maybe the best part is how easy it is to clean after each use. In just a few minutes, the CrossWave Edge is clean and ready to go for the next time. I love how this product makes our cleaning routine faster while also leaving our floors looking spotless!
Written by a customer while visiting BISSELL Homecare
Customer Rating
5
Versatile, easy to use wet and dry vaccuum
on March 14, 2025
Posted by: Vince
[This review was collected as part of a promotion.] The CrossWave Edge is a game changer for cleaning up messes in my house. I received one to test as part of the Stellar Product Testing Panel and I couldn't be happier with having it around the house. I love that it can easily suck up any wet messes, clean the floor, and get it mostly dry with a single tool. I can definitely foresee tossing some of my mopping tools as this leaves my floors looking great without all the extra effort! It's also nice for light messes on rugs, although it doesn't have the deep cleaning of carpet specific cleaners.
It's super easy to use. Assembly and adding the solution is just a few pieces clicking together, and I appreciate that the solution is automatically sprayed during use. Once the floor is clean, I run the CrossWave Edge a few more times over the area and the floor is nearly dried out and looking great. It's fairly lightweight and easy to maneuver, minimizing the effort to clean the floors.
I also appreciate how easy it is to put away and store. Emptying the waste water is almost as easy as assembly, and the state of the dirty water shows how great of a job it does of cleaning the floors! The storage base gives the vacuum a nice place to sit while not in use, including a drying holder for the roller brush.
Overall, this really helps simplify cleaning my floors and getting rid of messes. With a toddler and two dogs, this is definitely something that comes in handy!
It's super easy to use. Assembly and adding the solution is just a few pieces clicking together, and I appreciate that the solution is automatically sprayed during use. Once the floor is clean, I run the CrossWave Edge a few more times over the area and the floor is nearly dried out and looking great. It's fairly lightweight and easy to maneuver, minimizing the effort to clean the floors.
I also appreciate how easy it is to put away and store. Emptying the waste water is almost as easy as assembly, and the state of the dirty water shows how great of a job it does of cleaning the floors! The storage base gives the vacuum a nice place to sit while not in use, including a drying holder for the roller brush.
Overall, this really helps simplify cleaning my floors and getting rid of messes. With a toddler and two dogs, this is definitely something that comes in handy!
Written by a customer while visiting BISSELL Homecare
Customer Rating
4
EXTREMELY PLEASED
on March 14, 2025
Posted by: VaniBane
[This review was collected as part of a promotion.] I was extremely excited when I learned I would be receiving this product as part of the Stellar testing panel to review! In my house, we have 3 long hair cats, 3 small children and a combination of lowpile-highpile rugs, tile and hardwood. There is no lack of cleaning and vacuuming the floors over here!
It was very satisfying to so easily lift the vacuum from the box and the read the very easy to follow directions. There is basically no assembly required other than snapping the handle into place. The machine moves easy and does not feel bulky at all to maneuver around. Because of this, at first I didnt feel like it was doing much of a good job….. until I noticed the dirty water tank halfway through the cleaning process! EWWW AND WOW!
The one feature I was excited about but not overly impressed with is the whole “multisurface at once” feature. This could be due to our specific house and all the long cat hair but I didn't like how when moving from the rug onto the tile, it left behind traces of wet fur stuck to the tile. The machine would eventually pick it up, I just had to go over it a few times.
Overall, it is very easy to use, clean and put back together which is most important for me. Also, does a magnificent job deep cleaning all the surfaces…..the proof will be in the dirty water tank at the end!
Written by a customer while visiting BISSELL Homecare
Customer Rating
5
This vacuum doesn't all!
on March 14, 2025
Posted by: Happy mom
[This review was collected as part of a promotion.] Thanks to the Stellar Product Testing Panel for providing me with this wet and dry vacuum. The wet and dry vacuum was exactly what I needed as 90% of my floors are linoleum! My first impression of the vacuum is its sleek design. It is thin and white and comes with a docking station for when it is not in use. It fits perfectly in my laundry room so I have quick access in case of a floor emergency.
This machine is an all in one for my floors. I use to have to vacuum then mop my floors and let them dry. The crosswave vacuums and cleans your floors at the same time so it has cut my cleaning time in half. I also like the results my floors, they are shiny and smooth and looked like I spent a lot more time on them than I actually did!
This machine was also very easy to clean. Everything detaches and can be easily rinsed in my utility sink. There is also a cleaning cycle for cleaning the machine out after each use. It really got any leftover sand and residue from the machine into the waste tank for easy dumping.
Overall I am very impressed with this vacuum! We have two dogs and two younger kids so my floors are constantly housing extra hair and food crumbs and it is nice to have a vacuum that will scoop everything up and clean at the same time! I highly recommend this product! I have attached two photos of my front door the first is all the sand my kids drug in and the second is after I ran the vacuum over it. It cleaned up so well and fast!
Written by a customer while visiting BISSELL Homecare