Customer reviews from BISSELL Homecare
BISSELL - CrossWave Edge All-in-One Multi-Surface Cleaner - White
Average customer rating
4.4
(65 Reviews)
Rating breakdown 65 reviews
5 Stars
35
4 Stars
26
3 Stars
2
2 Stars
1
1 Star
1
80%of customers recommend this product.
(
8 out of
10)
Customer Reviews for BISSELL - CrossWave Edge All-in-One Multi-Surface Cleaner - White
Customer Rating
4
Great Product But Has Limits
on March 16, 2025
Posted by: Peyton
[This review was collected as part of a promotion.] I was excited to try this wet and dry vacuum as part of the Stellar Product Testing Panel. My family and I recently moved into a new apartment complex and have been in the market for a new vacuum so I received this at the perfect time. As a stay at home mom to a 5 year old & an owner of 3 cats, this vacuum highly interested me. The appearance of it is very modern, sleek, and not bulky. I enjoy that it comes with a stand when not in use. I do wish that it had a carpet setting rather than just area rug setting. I have a shaggy rug in my living room and this vacuum had a hard time cleaning it (as most vacuums do). It did however work wonders on my hard wood floor in my kitchen, hallway, and bathrooms. I would say this is the equivalent of sweeping and mopping in one which makes deep cleaning the floors a breeze, but I do not see myself getting this vacuum out every time I clean the floors. It did struggle with some stubborn marks on the floor that I ended up having to scrub with a sponge, but overall my floor did look and feel cleaner than before use. I also enjoy the self cleaning feature that removes excess dirt and grime from within the vacuum after each use. Overall, it is a very modern approach to sweeping and mopping, but it does have its limits.
Written by a customer while visiting BISSELL Homecare
Customer Rating
5
Must have for pet owners
on March 16, 2025
Posted by: lex
[This review was collected as part of a promotion.] The Bissell CrossWave Edge is really great for cleaning, especially if you have pets. It vacuums and washes the floor at the same time, so it saves a lot of effort. It's easy to use and gets into the corners really well, picking up pet hair and dirt better than a regular mop or vacuum. Thanks to this product being sent to me as part of the stellar product testing panel, my floors look super clean after using it, and it's not hard to push around. I like that I can use it all the time without much hassle. If you have pets and want an easy way to keep your floors nice, this works great!
Written by a customer while visiting BISSELL Homecare
Customer Rating
5
Effortless Cleaning with Outstanding Results
on March 16, 2025
Posted by: Corissa
[This review was collected as part of a promotion.] I'm incredibly impressed with this machine! It has a sleek, stylish design and is surprisingly lightweight. Not only does it look great, but it's also easy to use and highly effective. Cleaning my floors has never been this effortless—no more struggling with a traditional mop and bucket; it's as simple as vacuuming. After using it, my floors looked and felt amazing, and the results exceeded my expectations. The biggest standout for me is how easy it is to use. With a toddler and a 110 lb lab, messes are a constant challenge, but this machine gets my floors spotless with minimal effort. It has truly made my life so much easier! Thanks to the Stellar Product Testing Panel for providing me with this wet and dry vacuum.
Written by a customer while visiting BISSELL Homecare
Customer Rating
4
CrossWave Edge
on March 16, 2025
Posted by: Kerry Shea (would prefer to isn't use kerry)
[This review was collected as part of a promotion.] Overall I was impressed by this product.
I was initially worried it wouldn't do a good job because it is so lightweight, but that did not seem to be the case.
The cord is long which means I was able to clear a large area without unplugging it.
It did a great job with surface level mess on carpet and hard wood.
I tested it by using it to clear the pile I had swept into a corner as well as poured some milk on the ground. It cleaned both quickly and with just a few passes.
I am giving it four stars instead of five because I don't think it did a great job on messes that were stuck on the hardwood or matted into the carpet. Despite multiple passes I was not able to remove them.
I will also say the instructions for use were a bit lacking and confusing. The hardwood vs multi surface button wasn't really explained - so that might have resolved the problem area better - but even when I hit the multi surface button it didn't seem to make much of a difference.
Seeing how filthy the water was after cleaning with it was incredibly satisfying.
The hardwood floors felt much cleaner after use.
Overall it is a fun and easy to use handy tool for a light to moderate amount of mess. With certain bigger messes I suspect it would work well - but not deeper stuck messes.
I received this wet and dry vacuum from the Stellar Product Testing Panel.
Written by a customer while visiting BISSELL Homecare
Customer Rating
3
Crosswave Edge
on March 16, 2025
Posted by: MelissaSAHMx2
[This review was collected as part of a promotion.] I received the CrossWave Edge wet and dry vacuum from the Stellar Product Testing Panel. I have mostly tile and hardwood floors in my home with some large area rugs and 2 toddlers and dog so they get quite messy! I have enjoyed using this vacuum for a quick daily clean. It definitely saves me time as I was using a vacuum and wet mop prior to this so it's great to have an all on one machine. The machine is easy to use, lightweight and my floors look clean and smell good after use. I love how easy the bottle is to fill with cleaning solution and the dirty water basin is very easy to remove, dump and rise out. I do wish that it came with some attachments for hard to reach areas. It also doesn't allow any added pressure to put on the brush to scrub off dried on food or dirt from the floor so I didn't find myself still having to clean those spots with something separate. I am also used to a cordless vacuum so it would be a huge bonus if this machine was cordless as my outlets are behind furniture and difficult to get to. I did not notice a difference between the carpet and wood/tile option. While it is easy to push a button to switch between modes the vacuum had a difficult time transitioning from tile to carpet and I had to pick it up to put it on the carpet. I do have a dog and find that the suction was not strong enough to get all the hair up and after vacuuming with the CrossWave I did still need to vacuum with my regular vacuum. Overall it is perfect for a quick clean at the end of the day but I would not recommend for a deep clean.
Written by a customer while visiting BISSELL Homecare
Customer Rating
5
CrossWave Edge
on March 16, 2025
Posted by: Lexy
[This review was collected as part of a promotion.] When I first received the CrossWave Edge from Stellar Product testing panel, I loved how small and compact it seemed. The design seemed very simple yet had everything I needed. I've used things like other mop/vacs, but this is the best one I've ever used. I loved that it could mop the dirty water back up instead of just spreading it around. My floors so clean and I could see the difference everytime I've used it. I loved the easy to clean container that hold the dirty water. It was easy to take apart and clean after every use. It made my cleaning experience so much easier, instead of having to get out the mop and bucket this could clean my whole house in the same time I used to clean one room.
Written by a customer while visiting BISSELL Homecare
Customer Rating
5
CrossWave Edge
on March 16, 2025
Posted by: Herb
[This review was collected as part of a promotion.] I am impressed with the vacuums performance and it has a modern design. It's lightweight, which makes it easy to maneuver. It is corded so you have to be near an outlet, but the cord was plenty long to reach the space that I have. The biggest advantage is having the ability to vacuum and mop floors simultaneously. I only used the product on LVP flooring and it worked perfectly, but it is supposed to work on tile, rugs and other surfaces.
In conclusion, the CrossWave Edge is an excellent floor-cleaning tool that saves time and delivers results. It is easy to use and has a great design, making it a great choice for anyone looking for a new floor cleaning solution. Thank you to the Stellar Panel for giving me the opportunity to try out this product.
In conclusion, the CrossWave Edge is an excellent floor-cleaning tool that saves time and delivers results. It is easy to use and has a great design, making it a great choice for anyone looking for a new floor cleaning solution. Thank you to the Stellar Panel for giving me the opportunity to try out this product.
Written by a customer while visiting BISSELL Homecare
Customer Rating
4
Great value for money, but loud
on March 16, 2025
Posted by: Leah
[This review was collected as part of a promotion.] Vacuums of this type are extremely expensive, but this was in a great value given the market. It cleans well, keeps your floors looking polished and even picks up big chunks of food - which is a major plus with a toddler.
I love that it has a cord, meaning I don't need to worry about the battery dying in a few years. Only thing is that is is very loud.
Written by a customer while visiting BISSELL Homecare