Customer reviews from BISSELL Homecare
BISSELL - CrossWave Edge All-in-One Multi-Surface Cleaner - White
Average customer rating
4.4
(59 Reviews)
Rating breakdown 59 reviews
5 Stars
32
4 Stars
24
3 Stars
1
2 Stars
1
1 Star
1
83%of customers recommend this product.
(
5 out of
6)
Customer Reviews for BISSELL - CrossWave Edge All-in-One Multi-Surface Cleaner - White
Customer Rating
4
Great Alternative To Mopping/Swiffing
on March 16, 2025
Posted by: laurenkaci
[This review was collected as part of a promotion.] I received the Crosswave Edge through the Stellar Product Testing Panel and was excited to try it out. I have owned other vacuum/mop combos and the main difference was that this one was corded instead of battery powered. Typically, I go for anything cordless because it makes moving around the house so much easier. However, our house is about 2000 sq ft and I found that the battery never lasted long enough and would always die when I was about 50%-75% done cleaning. It was always frustrating to have to pause my cleaning midway, but I no longer have to do that with the Crosswave Edge. The machine is very sleek looking and seems a bit louder than my other model but not so much so that it was an issue.
I did notice that I had to go over tougher spills and stains a few times to get them up, but it did a good job of cleaning it up eventually. I also liked how dry the floors were after you cleaned so that you didn't have to keep the family out of the area for any significant amount of time. It was very easy to use and clean out after the fact, which has led to me using it more often. I always vacuum before I use this just to get the majority of the dirt and debris off the floor but I think its great that it will still suck up anything left behind before it runs the mop brush over it.
It truly is a great product. I clean more often, don't have to lug a bucket of dirty water around with me, and love how quick and easy it is to use. I would definitely recommend it to a friend!
Written by a customer while visiting BISSELL Homecare
Customer Rating
5
Finally Clean Farmhouse Floors !!
on March 16, 2025
Posted by: KO_momof6
[This review was collected as part of a promotion.] The Crosswave Edge is THE machine you need for maintaining clean floors! The sleek and compact design allows for easy storage, and we keep ours out to grab and use all the time. Living on a farm with six children, house pets and livestock, our floors take on a lot of dirt and debris. Having the Crosswave Edge has made it so we can easily stay on top of cleanliness with an all in one vacuum/mop. We no longer have to vacuum, sweep and mop using three different tools to accomplish the same task that the Crosswave Edge completes with one. It has simplified mess management as well: pet accidents or spills, cleaning up is a breeze. Our floors feel significantly cleaner, especially after emptying the dirty water tank! We love the two tank design keeping clean and dirty water separate. Everybody needs this in their life! Thanks to the Stellar Product Testing Panel for providing me with this wet and dry vacuum.
Written by a customer while visiting BISSELL Homecare
Customer Rating
4
Easy cleaning tool for hardwood
on March 16, 2025
Posted by: Alicia
[This review was collected as part of a promotion.] With a toddler and a dog (who sheds a lot), I need cleaning tools that make it easy to clean up the constant mess around the house. I always wanted to try a wet and dry vacuum to consolidate the task of cleaning the floors and make it easier to do it more often. The crosswave edge is super simple to set up and use. When I started using it in the kitchen though, I notice it won't clean up anything that got stuck the floor. I went over a few spots a couple times without luck. I also tried to use it on my thin, washable carpet and the carpet started to get stuck in the roller and the vacuum shut off. I think this vacuum is good to clean up quick messes and just get the floor clean overall but I experienced trouble getting stubborn spots clean and no luck with my carpet. When I was finished, the water tank had very dirty water in it (even though I cleaned the floors yesterday with a different tool) so I know it made my floors cleaner! Thanks to the Stellar Product Testing Panel for providing me with this wet and dry vacuum.
Written by a customer while visiting BISSELL Homecare
Customer Rating
4
Hardwood Floor Necessity!
on March 16, 2025
Posted by: Eplutt
[This review was collected as part of a promotion.] I was eager and excited to try out the CrossWave Edge as a part of the Stellar Product Testing Panel. Overall, the CrossWave is a great product and I used it on our hardwood floors. Initial set up was simple, though the instructions said to clear debris before using the CrossWave Edge so it took some vacuuming beforehand. The machine is really lightweight and moves easily in any direction. I was concerned the moisture might be too much, but it did a great job spraying enough and vacuuming it back up for a quick mop. When using the CrossWave Edge, it's about as noisy as a vacuum and it does function with a cord which became a little cumbersome when moving back and forth to spray and mop up the water. The longest part of using this machine is following the aftercare directions. It's recommended to drain the cleaning solution, empty the tank and disassemble various parts to dry before the next use. I didn't realize this and filled the solution tank all the way up thinking I could save it for use after use. I was disappointed to have to drain out the liquid and waste the solution. I'll know not to fill it all the way next time! I think if you need a lightweight, easy to handle mopping alternative for your hardwood floors, this is a great product for that.
Written by a customer while visiting BISSELL Homecare
Customer Rating
4
Great for Deep Cleaning, but Not Ideal for Daily Use
on March 15, 2025
Posted by: Maureen T
[This review was collected as part of a promotion.] I'm honestly quite impressed with the Bissell CrossWave Edge! Initially, I was skeptical after trying it on my kitchen floor (tile), as it didn't do an excellent job with sticky spots or stains. However, after using it on my hardwood floors, my opinion completely shifted. I could easily feel the difference between the cleaned and uncleaned areas of my hardwood. I also used the CrossWave Edge on my area rugs. While I didn't notice a visible change, the dirty water tank clearly revealed the dirt and cat fur that had been embedded in the rugs.
Here are some pros and cons to help guide your decision:
Pros:
Excellent performance on hardwood floors and area rugs.
The cleaner scent is pleasant and not overwhelming.
You can use your own cleaner (as long as it doesn't foam), which is great for anyone wanting to choose a cleaner that's more eco-friendly or toxin-free.
Lightweight and sleek design, making it easy to maneuver.
The cleaner scent is pleasant and not overwhelming.
You can use your own cleaner (as long as it doesn't foam), which is great for anyone wanting to choose a cleaner that's more eco-friendly or toxin-free.
Lightweight and sleek design, making it easy to maneuver.
Cons:
Not very effective for spot treating stains.
Aftercare is a bit tedious; the unit requires 24 hours to air dry before the next use.
Doesn't recline well, making it difficult to clean under low furniture like beds and dressers.
One thing that's important to me is using non-toxic cleaners, so I'll need to research the CrossWave Pet Pro Oxy Multi-Surface cleaner more before I can fully recommend it as a pro or con. Also, just to give you an idea of how far the cleaner goes: 3oz of solution was enough for me to clean two bedrooms (12x12 and 9x12), a porch (3x9), a 4x6 area rug, and a small hallway, which I thought was a great value.
Aftercare is a bit tedious; the unit requires 24 hours to air dry before the next use.
Doesn't recline well, making it difficult to clean under low furniture like beds and dressers.
One thing that's important to me is using non-toxic cleaners, so I'll need to research the CrossWave Pet Pro Oxy Multi-Surface cleaner more before I can fully recommend it as a pro or con. Also, just to give you an idea of how far the cleaner goes: 3oz of solution was enough for me to clean two bedrooms (12x12 and 9x12), a porch (3x9), a 4x6 area rug, and a small hallway, which I thought was a great value.
Overall, I'm happy with the CrossWave Edge. I anticipate using it primarily for quarterly deep cleans rather than weekly maintenance, due to the time it takes for proper aftercare. But for deep cleaning, it definitely gets the job done! Thanks to the Stellar Product Testing Panel for providing me with this wet and dry vacuum.
Written by a customer while visiting BISSELL Homecare
Customer Rating
4
Surface Level Cleaning
on March 15, 2025
Posted by: nrain22
[This review was collected as part of a promotion.] I received the CrossWave Edge through the Stellar Product Testing Panel. I didn't know what to expect from this vacuum as I have never owned one before. The assembly was very easy but I found the instructions on how to use the machine - especially in terms of what it can actually be used for/how it works - a little sparse. I really liked that the vacuum provides an easier way to mop the floors, as well as an option to clean area rugs that never get more than a vacuum. However, I would say that I got more of a surface level clean than a mop or other method would provide, since there isn't really a way to scrub tough spots. That being said, I think this will be a great option for a weekly or monthly cleaning, especially with toddlers and a dog! The trial of solution that came with the box filled two tanks (not sure about a third) but that went pretty fast in my house. The tank was easy to empty and clean - definitely easier than a bucket and mop! Overall I am happy with this product and think I will use it pretty regularly.
Written by a customer while visiting BISSELL Homecare
Customer Rating
5
Amazing machine!
on March 15, 2025
Posted by: allisonander
[This review was collected as part of a promotion.] I received this product through the Stellar Product Testing Panel and I had no idea what I was missing before I did!
Prior to this, I had to vacuum my entire first floor to get up all of the loose dirt and then had to steam mop the floors....which took about an hour when all was said and done.
This machine has literally cut my cleaning time in half.
This machine has literally cut my cleaning time in half.
Pros: This amazing machine sucks up all of your dirt, dust, food crumbs, etc WHILE moping, which significantly decreases cleaning time. It also leaves my floors completely streak-free, unlike my steam mop. This means I'm wayyyyyy more likely to do my floors more often because it is not such a daunting task. It's also pretty quiet... I'd say very comparable my expensive stick vacuum. I also love the stand that comes with it, which makes it super easy to store. The self cleaning feature is *chefs kiss*. And, I almost forgot, you can use it on your area rugs!!
Cons: You do have to take a few parts off (very easy to do) and let them air dry after use, which means they're sitting on your counter for 24 hours each time you use the vacuum. This is not a steam cleaner, so it does a fantastic job mopping the floors but won't necessarily get up the sticky dried juice that your kid spilled 3 days ago. One other con is that you have to use a cleaning solution with it, which is an added cost as you continue to use the product.
The pros to this machine DEFINITELY outweigh the cons and I would 100% recommend this machine with hardwood floors and area rugs.
Written by a customer while visiting BISSELL Homecare
Customer Rating
5
Wet and dry vac making life easier for mom of 3
on March 15, 2025
Posted by: Lizzy
[This review was collected as part of a promotion.] I was given this wet and dry vacuum to try as part of the Stellar Product Testing Panel. Normally, I use a combination of a stick vacuum and a wet mop for my regular floor cleaning. I was excited to use the CrossWave Edge to simplify those steps in an all-in-one machine. I tested it on some grimy footprints my daughter left on our laminate flooring. After one passthrough, the footprints were gone. Then, I went to our eating area to see how it works on the crumbs left by my 3-yr-old son. It not only vacuumed the food up but mopped it too...double win! I was also super impressed by how easy it was to push and pull the vacuum and maneuver it around the house. When we got our new floors, we were told not to use a traditional mop because it would too much water. So this wet-dry vacuum is the perfect solution to get our floors clean without damaging them! You can also see how much dirt gets picked up in the dirty water tank. It's gross but soooo satisfying!
Written by a customer while visiting BISSELL Homecare