Customer reviews from BISSELL Homecare
BISSELL - CrossWave Edge All-in-One Multi-Surface Cleaner - White
Average customer rating
4.4
(65 Reviews)
Rating breakdown 65 reviews
5 Stars
35
4 Stars
26
3 Stars
2
2 Stars
1
1 Star
1
80%of customers recommend this product.
(
8 out of
10)
Customer Reviews for BISSELL - CrossWave Edge All-in-One Multi-Surface Cleaner - White
Customer Rating
4
Bissell CrossWave is a Parent's dream!
on March 17, 2025
Posted by: EG785
[This review was collected as part of a promotion.] I recieved this Bissell Crosswave through the Stellar Product testing panel, but reviews and opinions are my own!
As a parent of 3 small children (6,5, & 3) and a cat owner there is constantly spulls in my home. A lot of the mops we have (electric or not) are fantastic at cleaning the surface, but addressing a mix of solid & liquid mess has been a 2 tool job.
The crosswave has been amazing! It is quite light and comes with a tray for it to sit in! I love that it is compatible with my other Bissell cleaning solutions so I do not need to buy ANOTHER liquid! Within hours of recieving this my 3 year old knocked into my cats water & food bowls spilling them all over the floor into a soggy mess. It also vacuumed up sticky Milk & cereal that left a residue! The mop brush/cloth is very soft and will not damage your floor
The crosswave easily vaccumed and mopped the mess up and did not leave a streaky scene on the floor. The crosswave is quite nimble and can move around. I only wish it could tuck in even tighter under low tables.
I thought this tool may be for messes only, but i found myself mopping the entire first floor with it!
Written by a customer while visiting BISSELL Homecare
Customer Rating
4
So much better than the old mop and bucket
on March 17, 2025
Posted by: Harry
[This review was collected as part of a promotion.] I received the new Cosswave Edge through the Stellar Product Testing Panel and so far I am a huge fan of this machine. I like the simple, compact and lightweight design of the entire thing. It comes with a tray to store it on and use for a self cleaning mode. I have hardwood floors throughout my home and mopping them is always a pain, this machine makes it so much easier and faster for the daily clean. One room takes half the time to clean and dry than the old way did. I have children and pets and I have to say, even when I thought my floors were fairly clean, this machine picked up some dirt and animal hair that I honestly didn't even see. And when the floors dried I don't see the streaks I have in the past. One of the things I like the most is the tray that the machine sits in to self clean and store in between uses, rather that just a bucket in a closet. So far I am very happy with it and would definitely recommend it to anyone with only short windows to clean every day.
Written by a customer while visiting BISSELL Homecare
Customer Rating
4
Good deep clean machine
on March 17, 2025
Posted by: SoniT
[This review was collected as part of a promotion.] This is a good replacement for deeper cleaning/ mopping. We have a robot vacuum we use on a daily basis that vacuums and mops. But it's not enough alone for a thorough clean. The CrossWave Edge is a great supplement to that. I feel like it does much better job than mopping with about the same amount of effort/time. You do need to use their cleaning solution and it does require to refill the water somewhat frequently. It works well on tiles, hardwood floors and carpet which is nice. The floors felt cleaner than with mop or robot vacuum. I wouldn't recommend it for smaller spaces, it was harder to navigate in a bathroom. The version I have is corded which I dislike BUT I didn't have to rely on battery and was able to clean larger areas. It's a trade off. I think it's too much to set up/deal with for everyday cleaning but it works well for weekly deep clean.
I received this wet and dry vacuum from the Stellar Product Testing Panel.
Written by a customer while visiting BISSELL Homecare
Customer Rating
5
Convenient and thorough!
on March 17, 2025
Posted by: bll820
[This review was collected as part of a promotion.] The crosswave edge has been such an amazing addition to my cleaning tools in my home. I have been able to use this as a replacement to other wet mop options on our vinyl plank flooring throughout our home. It has saved me a TON of time and frustration when cleaning. The crosswave edge is easy to use and even easier to clean which is a huge plus for me. My floors feel more clean than they ever have and I am super happy with the results I get from this product. One of the things I love is the edge cleaning capabilities that allows me to get very close to my baseboards and trim. The design of this product looks very sleek and clean and the stand that it comes with keeps everything together well. I really love this product and will be using it often! I received this product from the stellar product testing panel.
Written by a customer while visiting BISSELL Homecare
Customer Rating
4
Wow what a difference!
on March 17, 2025
Posted by: Kjwoods
[This review was collected as part of a promotion.] Wow! This is an awesome tool! First timer using a vacuum mop and the Cross Wave Edge blew me away. The only downfall I experienced was the brush only extends to the edge on one side so you have to somehow go back over what you have mopped the opposite way to get as close to the wall. Other than that the vac map did an amazing job at cleaning my floors as you can see if the pictures. I do have two kids and three dogs so my floors always need to be cleaned. Mopping was such a task before I only did it on the weekends but with the Cross Wave I could mop every other day maybe even everyday if needed because it is so convenient. With that being said another positive is that the water reservoir lasts to mop my house 1 1/2 times. I received this product through the Stellar Product Testing Panel.
Written by a customer while visiting BISSELL Homecare
Customer Rating
4
Great Product for Busy Moms!
on March 17, 2025
Posted by: Bravebissell
[This review was collected as part of a promotion.] I received the Crosswave Edge as part of the stellar product Testing panel and was immediately blown away by the sleek design and lightweight feel! I used it almost immediately to clean my hardwood floors. The assembly and directions were very easy to follow. The water tank was easy to fill and sits up on its own so you can pour in the cleaner.
I did not particularly like the smell of the Bissell cleaner and my husband agreed. It was a bit too floral. Additionally, when I placed the filled water tank back into the vacuum, it initially leaked all over me. This must happen often because I found a small piece of paper mentioning what to do if this happens. Would have been nice if it was included in the original directions.
Using the product on my floors was very smooth. It has a nice long cord and was easily maneuverable. It felt might lighter than I was expecting! I was able to do my whole first floor without changing where it was plugged in.
When I emptied the dirty tank I noticed it took up a lot of dirt and a lot of dog hair. Much more than I was expecting! With 3 kids and a dog, I was very impressed at how clean the floors were.
I did find the cleaning of the water tank and the brush to be cumbersome but having the brush holder option on the side of the tray was key! It took about 12 hours for the brush to fully dry and it didn't smell like mold which I was worried about.
Overall I would say as a busy mom with hardwood floors and a dog, this is a must product! It was easy to use and did a great job grabbing all the dog hair. I would recommend it!
Written by a customer while visiting BISSELL Homecare
Customer Rating
4
Great Product But Has Limits
on March 16, 2025
Posted by: peytdml
[This review was collected as part of a promotion.] I was excited to try this wet and dry vacuum as part of the Stellar Product Testing Panel. My family and I recently moved into a new apartment complex and have been in the market for a new vacuum so I received this at the perfect time. As a stay at home mom to a 5 year old & an owner of 3 cats, this vacuum highly interested me. The appearance of it is very modern, sleek, and not bulky. I enjoy that it comes with a stand when not in use. I do wish that it had a carpet setting rather than just area rug setting. I have a shaggy rug in my living room and this vacuum had a hard time cleaning it (as most vacuums do). It did however work wonders on my hard wood floor in my kitchen, hallway, and bathrooms. I would say this is the equivalent of sweeping and mopping in one which makes deep cleaning the floors a breeze, but I do not see myself getting this vacuum out every time I clean the floors. It did struggle with some stubborn marks on the floor that I ended up having to scrub with a sponge, but overall my floor did look and feel cleaner than before use. I also enjoy the self cleaning feature that removes excess dirt and grime from within the vacuum after each use. Overall, it is a very modern approach to sweeping and mopping, but it does have its limits.
Written by a customer while visiting BISSELL Homecare
Customer Rating
4
CrossWave Edge
on March 16, 2025
Posted by: Kerry Shea (would prefer to isn't use kerry)
[This review was collected as part of a promotion.] Overall I was impressed by this product.
I was initially worried it wouldn't do a good job because it is so lightweight, but that did not seem to be the case.
The cord is long which means I was able to clear a large area without unplugging it.
It did a great job with surface level mess on carpet and hard wood.
I tested it by using it to clear the pile I had swept into a corner as well as poured some milk on the ground. It cleaned both quickly and with just a few passes.
I am giving it four stars instead of five because I don't think it did a great job on messes that were stuck on the hardwood or matted into the carpet. Despite multiple passes I was not able to remove them.
I will also say the instructions for use were a bit lacking and confusing. The hardwood vs multi surface button wasn't really explained - so that might have resolved the problem area better - but even when I hit the multi surface button it didn't seem to make much of a difference.
Seeing how filthy the water was after cleaning with it was incredibly satisfying.
The hardwood floors felt much cleaner after use.
Overall it is a fun and easy to use handy tool for a light to moderate amount of mess. With certain bigger messes I suspect it would work well - but not deeper stuck messes.
I received this wet and dry vacuum from the Stellar Product Testing Panel.
Written by a customer while visiting BISSELL Homecare