Customer reviews from BISSELL Homecare
BISSELL - CrossWave Edge All-in-One Multi-Surface Cleaner - White
Average customer rating
4.4
(65 Reviews)
Rating breakdown 65 reviews
5 Stars
35
4 Stars
26
3 Stars
2
2 Stars
1
1 Star
1
80%of customers recommend this product.
(
8 out of
10)
Customer Reviews for BISSELL - CrossWave Edge All-in-One Multi-Surface Cleaner - White
Customer Rating
4
Good product for the money
on July 6, 2025
Posted by: Ed B
Gender:Male
Overall a very good product, vacuum and wash at the same time. Clean carpet with out soaking the carpet. Only negative is the noise level, seems louder than a vacuum. Was recommended by a friend and would also recommend.
I would recommend this to a friend!
Written by a customer while visiting BISSELL Homecare
Customer Rating
5
Great Product!
on March 20, 2025
Posted by: Jenirome
[This review was collected as part of a promotion.] I really like the way the CrossWave Edge performs! It is easy to maneuver around the home due to its shape and size. It works well and efficiently. I only had to go over the floors once and everything was picked up. It cleaned up dust, lint and cat hair perfectly. I like that's it not very heavy but still powerful. It makes chores go by quickly. I received this product through the Stellar testing panel.
Written by a customer while visiting BISSELL Homecare
Customer Rating
5
Must have for pet owners or if you're clumsy ☺️
on March 18, 2025
Posted by: tas45732
[This review was collected as part of a promotion.] I have 2 dogs, one of which is an 8 lb toy poodle who obviously has a smaller bladder and pees a lot of the floor. For a long time we were just mopping it up with those pads, which in my opinion doesn't clean your floors, it moves the pee around. I had legit been looking for a solution to deal with this exact scenario, when I was lucky enough to be chosen to get the Bissell Crossweave from Stellar Product Testing Panel! First of all, you can tell right away the quality, just like all the other Bissell products. It's nice, white with black trim. It has a really long cord, so you can do a pretty big room with having to unplug. It's easy to use too. You just add water with some cleaning solution, and hit a button. The vacuum sucks up the dirty stuff and uses the cleaning solution to clean all in one swoop! I've also used it with spilled cereal, worked perfect with cleaning that too. I love the cleaning tray, which makes it so easy to clean and put away as well. You just push the cleaning button and it rinses the fabric roll, pup up the lid and take out to dry. There's even a little spot to hold the roller and filter on the tray! The dirty water holder pops out easy too, just dump and rinse! Overall, I love the Bissell CrodsWeave and would totally recommend it to anyone looking to actually have clean floors.
Written by a customer while visiting BISSELL Homecare
Customer Rating
4
Good Quick Vacuum
on March 18, 2025
Posted by: Anita
[This review was collected as part of a promotion.] Does a good job of cleaning up quick messes. It's a bit heavier than I'd like for a quick grab. Was a bit sad and disappointed that it wasn't cordless, otherwise I would've given this a 5 star! I love the sponge/brush inside the vacuum, I feel like it gets everything in a couple passes. It glides very smoothly, doesn't release too much cleaner and air dries fairly quickly.
Thanks to the Stellar Product Testing Panel for providing me with this wet and dry vacuum.
Written by a customer while visiting BISSELL Homecare
Customer Rating
5
Powerful and Easy to Use!
on March 17, 2025
Posted by: LeslieB
[This review was collected as part of a promotion.] I received this product as part of the Stellar Product Testing Panel and have been about to use it all over my house. My house is all hardwoods and tile with a few area rugs and this is designed to work on all of those so it is ideal for our household. I have used others in the past that were cordless and this Bissell is corded, but I actually prefer it this way because it holds power and I can do my whole house vs. having to stop every couple of rooms to recharge a battery for a long time. I like the edge technology that gets closer to the wall. It is also much easier to clean out than others, and it can be gross to clean out a wet/dry vacuum tank so I appreciate the simplicity. It was pretty much ready to go right out of the box and we used the pet cleaning solution that came with it with good success. There was no learning curve and it was very intuitive. I will continue to enjoy using this product for household cleaning made MUCH easier than having to do each step separately.
Written by a customer while visiting BISSELL Homecare
Customer Rating
5
Wonderful All in One Cleaning
on March 17, 2025
Posted by: Lollie
[This review was collected as part of a promotion.] Having a toddler, cat, and the occasional dog the CrossWave Edge has definitely made keeping my floors cleaner than any other method I've tried. It has made maintenance cleans in between deep cleans so much easier and less cumbersome! I really enjoy how I don't have to bust out my vacuum or pick up food (thanks toddler) before mopping up messes. The CrossWave has excellent suction and can pick up just about anything and doesn't leave a film that some solutions do. Although the vacuum is not cordless, it is not an issue for me as I find cordless vacuums to lose their battery longevity over time, I also feel the suction and working power with corded home appliances to be better than their cordless counterparts. Cleaning the CrossWave is very easy and reassembly is simple and quick. Overall this has been an excellent addition to my daily cleaning maintenance and has helped keep my floors cleaner! Thanks to the Stellar Product Testing Panel for providing me with this wet and dry vacuum.
Written by a customer while visiting BISSELL Homecare
Customer Rating
5
CrossWave Edge vacuum gets the job DONE
on March 17, 2025
Posted by: forensixchic83
[This review was collected as part of a promotion.] I received this wet and dry vacuum cleaner from the Stellar Testing Panel. I am in my early 40s, married with a toddler and work full-time. When I am cleaning the house, I need to be as efficient as possible because I don't have a lot time or energy. I also have to be very mindful of the weight I lift due to a previous back injury. I have a relic of a vacuum cleaner that i have had for years which does pick dirt up but is clunky and hard to transition from carpet to hardwood/tile floors. And then I have to use another cleaning tool to mop. Oh, and don't get me started on trying to wash the carpets. ugh.
In comes the crosswave edge wet/dry vacuum. It was surprisingly lightweight and easy to assemble. This gave me pause as I have used some lightweight vacuums in the past but have not been impressed with their ability to pick up all of the dirt. Then as I was reading the instructions I was dumbfounded. This little sleeky, sexy vacuum will pick up dirt AND wash the floors/carpet? No way. I decided to try it on all surfaces definitely thinking that it would instantly become clogged with hair, dirt and not really effectively pick up everything. I mixed up the solution in the cleaning tank and installed it into the back of the vacuum. WARNING: MAKE SURE THE CAP IS ON PROPERLY. Even though the instructions did warn about this, I thought I was good and put it in the vacuum and immediately solution started pouring down the back of the vacuum. fail.
Once I fixed that issue I turned it on and let the cleaning begin. It is so easy to push around on all surfaces and I watched with both amazement and horror as the dirty water reservoir started to fill up with very, very dirty water. I felt the hardwood and carpet where I had just vacuumed expecting it to be sopping wet and it wasn't at all. Matter of fact, by the time I had finished cleaning the room, the first part was almost dry. I was so excited that in what seemed like no time at all, I had vacuumed and essentially mopped the floors/washed the carpet. Cleaning out the dirty water reservoir was a breeze. The vacuum is really compact and fits easily into my little closet.
I am truly impressed with this little vacuum. When cleaning is so easy that you don't even look at your watch and essentially clean more surface area than intended because it is just SO easy, you know you have a winner. I would absolutely recommend this vacuum for people that need effective carpet/wood/tile cleaning done as efficiently as possible. Well done, crosswave edge, well done. I have a feeling my floors are going to be a lot cleaner in the future.
In comes the crosswave edge wet/dry vacuum. It was surprisingly lightweight and easy to assemble. This gave me pause as I have used some lightweight vacuums in the past but have not been impressed with their ability to pick up all of the dirt. Then as I was reading the instructions I was dumbfounded. This little sleeky, sexy vacuum will pick up dirt AND wash the floors/carpet? No way. I decided to try it on all surfaces definitely thinking that it would instantly become clogged with hair, dirt and not really effectively pick up everything. I mixed up the solution in the cleaning tank and installed it into the back of the vacuum. WARNING: MAKE SURE THE CAP IS ON PROPERLY. Even though the instructions did warn about this, I thought I was good and put it in the vacuum and immediately solution started pouring down the back of the vacuum. fail.
Once I fixed that issue I turned it on and let the cleaning begin. It is so easy to push around on all surfaces and I watched with both amazement and horror as the dirty water reservoir started to fill up with very, very dirty water. I felt the hardwood and carpet where I had just vacuumed expecting it to be sopping wet and it wasn't at all. Matter of fact, by the time I had finished cleaning the room, the first part was almost dry. I was so excited that in what seemed like no time at all, I had vacuumed and essentially mopped the floors/washed the carpet. Cleaning out the dirty water reservoir was a breeze. The vacuum is really compact and fits easily into my little closet.
I am truly impressed with this little vacuum. When cleaning is so easy that you don't even look at your watch and essentially clean more surface area than intended because it is just SO easy, you know you have a winner. I would absolutely recommend this vacuum for people that need effective carpet/wood/tile cleaning done as efficiently as possible. Well done, crosswave edge, well done. I have a feeling my floors are going to be a lot cleaner in the future.
Written by a customer while visiting BISSELL Homecare
Customer Rating
5
Must have for kids and pets!
on March 17, 2025
Posted by: Jess
[This review was collected as part of a promotion.] With 2 toddlers and 7 animals, we were ecstatic to receive the Ceosswave edge to test as part of the Stellar Product Testing Panel. Our old vacmop just died and we have been on the hunt for a new one.
This vacmop did not disappoint! It sucked up all the dirt with ease. One thing I loved about it was the ability to get close to the cabinet. The handle swivels well and the suction picked up dirt along the edge with ease. Our old vacmop would only pick dirt up if you went under the edge head on, which was kind of a pain. The head is also thin and makes it easier to get under things.
It did a great job at cleaning the floor. The brush roll is really plush and scrubbed all of the food spots and paw prints with ease. The large waste water tank allowed me to clean the whole house before emptying. It also didn't leave the floor soaked so that it dried quickly. I was a little hesitant of the cord but found the length to be good and I only had to change where it was plugged in once. I also feel like being corded made the suction much better.
It was kinda gross to clean, but I think that is just what it is with this kind of vacuum. But I was able to rinse everything with our diaper sprayer and it wasn't too bad
Cons: it's soooo loud. The kids were annoyed with the noise and the dogs were scared. Also, the pet hair seems to get trapped between the brush roll and the brush roll cover. It didn't seem to deposit it back on the floor though
Overall, the pros definitely outweighed the cons and I'm actually excited to use it again!
Written by a customer while visiting BISSELL Homecare