Customer Reviews for Braun - Series 7 Electric Shaver 74S Replacement Head, Compatible with 70, 71, 72, and 73 Generation Shavers - Silver
Customer Rating
2
Poor quality
on December 18, 2024
Posted by: Caseyw
Why would a company suggest replacing this head every 18 months when I’ve only had approximately 3 months of good use out of mine. I paid full price on this and now feel let down
No, I would not recommend this to a friend.
Quality
2
Value
1
Response from us.braun.comBy Customer Care, January 7, 2025
We're sorry to hear this, Casey, and want to assure you that we have many quality checks to ensure you get the best. We'd like to help as well as share your experience with our Quality Team. When you have a chance, please reach out to us at (800) 272-8611.
Blade is trash. Don't last more then 2 months. Don't waste our money.
No, I would not recommend this to a friend.
Quality
1
Value
1
Response from us.braun.comBy Customer Care, December 4, 2024
Thank you for letting us know how your experience has been, Tony. Quality is at the forefront of everything we do, so be assured that we never expect the replacement head to last only 2 months. It should last around 18 months when cleaning and using the device in accordance to the user manual. We'd like to learn more about your experience so that we can help. Please call us at 800-272-8611.
Used for about 2 months and it broke while shaving.I’ve been using a braun electric razor for nearly 20 years while in the military where we have to shave everyday. I was a great product but the quality of these replacement heads have declined.
Quality
1
Value
1
Response from us.braun.comBy Customer Care, December 20, 2024
Firstly, thank you so much for your loyalty and support. We're sorry to hear that your replacement heads have not been up to the quality you have come to know, love, and trust. What you experienced isn't what we expect with our quality checks, so we'd like to learn more and help. Please call us at 800-272-8611.
good luck finding the correct replacement blades, for whatever unknown reason Braun seems to have 2 series 7 electric Razors for sale in the USA....and good luck finding the correct part
No, I would not recommend this to a friend.
Quality
1
Value
1
Response from us.braun.comBy Customer Care, December 22, 2024
We're so very sorry for the confusion, John. We do have multiple shaver heads available for purchase depending on your Series 7. Your user manual should tell you what is compatible. If you're unsure, you can give us a call at 800-272-8611 and we'd be happy to help.