Customer reviews from us.braun.com
Braun - Series 7 Electric Shaver 74S Replacement Head, Compatible with 70, 71, 72, and 73 Generation Shavers - Silver
Average customer rating
1.3
(36 Reviews)
Rating breakdown 36 reviews
5 Stars
1
4 Stars
0
3 Stars
1
2 Stars
5
1 Star
29
5%of customers recommend this product.
(
1 out of
22)
Customer Reviews for Braun - Series 7 Electric Shaver 74S Replacement Head, Compatible with 70, 71, 72, and 73 Generation Shavers - Silver
Customer Rating
1
Replacement Blades
on July 13, 2025
Posted by: LisaK
Replacement blades are a joke. You might get 3 months use from them. Original blades last about a year!! Disappointed ☹️
No, I would not recommend this to a friend.
Quality
1
Value
1
Response from us.braun.comBy Customer Care, July 15, 2025
Thank you for your feedback on the Braun Electric Shaver Head Replacement Part 74s. We're sorry to hear that the replacement blades did not meet your expectations and lasted significantly less time than the original blades. Your satisfaction is important to us, and we take your concerns seriously. We recommend ensuring proper maintenance and cleaning of the blades for optimal performance. Please reach out to our support team at 1-800-272-8611 for further assistance. We're here to help!
Written by a customer while visiting us.braun.com
Customer Rating
1
Ouch
on June 26, 2025
Posted by: Backjack
I've replaced the cutterhead many times over the years but this latest one is a dud. It does not give a shave. It plucked at some of my whiskers and hurt. I had to retrieve my old cutterhead from the trashcan just to complete my morning shave; it was THAT BAD. There is no way on the website to speak to a human and find out whether this is a batch problem or whether the company has a fix in store. Given the other bad recent reviews, it makes no sense to order another one. Braun, you need to do better or you will have lost a long time customer.
No, I would not recommend this to a friend.
Quality
1
Value
1
Response from us.braun.comBy Customer Care, July 2, 2025
Thank you for sharing your experience with the Braun Electric Shaver Head Replacement Part 74s. We’re truly sorry to hear that your recent purchase did not meet your expectations and caused discomfort during your shave. This is certainly not the experience we want for our valued consumers.
Your feedback is incredibly important to us, and we want to ensure we address your concerns appropriately. We take product quality seriously, and your comments will be shared with our Quality Assurance Team.
If you’d like to discuss this matter further or need assistance, please reach out to us at (800) 272-8611. We’re here to help and hope to regain your trust in our products. Thank you for being a loyal Braun customer.
Your feedback is incredibly important to us, and we want to ensure we address your concerns appropriately. We take product quality seriously, and your comments will be shared with our Quality Assurance Team.
If you’d like to discuss this matter further or need assistance, please reach out to us at (800) 272-8611. We’re here to help and hope to regain your trust in our products. Thank you for being a loyal Braun customer.
Written by a customer while visiting us.braun.com
Customer Rating
1
Replacement head came apart
on June 25, 2025
Posted by: bhshaver
The replacement head I bought started sounding terrible and the cut went down hill after only a few shaves. It eventually came apart and is now in pieces. What's going on with Braun quality? Terrible!!!!!
Quality
1
Value
1
Response from us.braun.comBy Customer Care, June 27, 2025
Thank you for sharing your experience with the Braun Electric Shaver Head Replacement Part 74s. We’re truly sorry to hear about the issues you’ve encountered. It’s understandable to feel frustrated when a product doesn’t perform as expected, especially when it comes to something as personal as grooming.
We want to ensure that you have the best experience possible, and we’d love to learn more about your situation so we can find a solution that meets your needs. Please reach out to us at (800) 272-8611. Your feedback is invaluable to us, and we appreciate the opportunity to assist you further.
We want to ensure that you have the best experience possible, and we’d love to learn more about your situation so we can find a solution that meets your needs. Please reach out to us at (800) 272-8611. Your feedback is invaluable to us, and we appreciate the opportunity to assist you further.
Written by a customer while visiting us.braun.com
Customer Rating
3
Replacement heads terrible
on May 20, 2025
Posted by: CJ shave
The original worked well but replacements are no good. Looking to replace the head again in 3 mo and this one didn't work very good. Sad so many things have turned to junk and a waste of time and money.
No, I would not recommend this to a friend.
Quality
2
Value
2
Response from us.braun.comBy Customer Care, May 21, 2025
We're disappointed to hear that this was your experience. Please be assured that we remain committed to the quality of our products. We'd like to learn more and see if we can help. Please give us a call at (800) 272-8611 when you have a moment.
Written by a customer while visiting us.braun.com
Customer Rating
1
Series 7 just replaced
on April 19, 2025
Posted by: DavidK
I have ordered a couple of these over the years with no problem. However, I just got a new one and it does nothing, it won't cut whiskers on my neck or face. It's like there are no blades inside. Ridiculous. Figure and the problem and send me one to replace the one just received.
No, I would not recommend this to a friend.
Quality
1
Value
1
Response from us.braun.comBy Customer Care, April 22, 2025
We're so sorry to hear about this, David. We'd love a chance to help you while providing a little more information on your cutter head to our Quality Assurance Team. Kindly give us a call at (800) 272-8611.
Written by a customer while visiting us.braun.com
Customer Rating
1
Does Not Fit My Series 7
on February 4, 2025
Posted by: Mike541
I bought this recently, what I received says it's a series seven replacement shaver head, but it doesn't fit
No, I would not recommend this to a friend.
Quality
1
Value
1
Response from us.braun.comBy Customer Care, February 19, 2025
Thank you for your review. We're sorry to hear your 74S replacement head doesn't fit your Series 7 shaver. It is possible they're not compatible depending on the model number of your shaver. Please give us a call at (800) 272-8611. We'll be glad to learn more and get this sorted out for you.
Written by a customer while visiting us.braun.com
Customer Rating
1
Doesn't actually fit on my Series 7 razor
on January 9, 2025
Posted by: Berndoggle
This has a different design than Series 7 shaver heads have had in the past, and it doesn't physically fit on my Series 7 shaver
No, I would not recommend this to a friend.
Quality
1
Value
1
Response from us.braun.comBy Customer Care, January 13, 2025
We're sorry to hear about your experience, and want to assure you that this shaver head should fit on your Series 7 shaver. We'd like to get more information to help, so when you have time, please get in touch with us at (800) 272-8611.
Written by a customer while visiting us.braun.com
Customer Rating
1
doesn't work at all
on December 20, 2024
Posted by: NancyinHHI
I bought this razor after my husband had a stroke, since he couldn't use a straight razor any more. But this is worse than nothing -- you think you are going to get a close shave but all it does is vibrate. It doesn't cut. When I've cleaned the head, a few whiskers fall out, so I know its doing something, but you have to go over the same spot again and again and again before you see any results
No, I would not recommend this to a friend.
Quality
1
Value
1
Response from us.braun.comBy Customer Care, December 23, 2024
We're sorry to hear this, as we can assure you that our Braun shavers go through many quality checks to ensure that the best possible results can be achieved with ease. It's important to note that it can take up to 3 weeks for skin to adjust to a new shaver. We'd also be happy to share some additional tips. Make sure to use a gentle touch while shaving, and to stretch the skin and shave against the direction of hair growth. As well, make sure to hold the shaver at a 90-degree angle, and make sure to clean it after every use. We hope this is helpful. We'll be sure to share your comments with our team, and please give us a call at (800) 272-8611 if you'd like any further assistance.
Written by a customer while visiting us.braun.com