Customer reviews from us.braun.com
Braun - Series 7 Electric Shaver 74S Replacement Head, Compatible with 70, 71, 72, and 73 Generation Shavers - Silver
Average customer rating
1.3
(33 Reviews)
Rating breakdown 33 reviews
5 Stars
1
4 Stars
0
3 Stars
1
2 Stars
4
1 Star
27
5%of customers recommend this product.
(
1 out of
20)
Customer Reviews for Braun - Series 7 Electric Shaver 74S Replacement Head, Compatible with 70, 71, 72, and 73 Generation Shavers - Silver
Customer Rating
3
Replacement heads terrible
on May 20, 2025
Posted by: CJ shave
The original worked well but replacements are no good. Looking to replace the head again in 3 mo and this one didn't work very good. Sad so many things have turned to junk and a waste of time and money.
No, I would not recommend this to a friend.
Quality
2
Value
2
Response from us.braun.comBy Customer Care, May 21, 2025
We're disappointed to hear that this was your experience. Please be assured that we remain committed to the quality of our products. We'd like to learn more and see if we can help. Please give us a call at (800) 272-8611 when you have a moment.
Written by a customer while visiting us.braun.com
Customer Rating
1
Series 7 just replaced
on April 19, 2025
Posted by: DavidK
I have ordered a couple of these over the years with no problem. However, I just got a new one and it does nothing, it won't cut whiskers on my neck or face. It's like there are no blades inside. Ridiculous. Figure and the problem and send me one to replace the one just received.
No, I would not recommend this to a friend.
Quality
1
Value
1
Response from us.braun.comBy Customer Care, April 22, 2025
We're so sorry to hear about this, David. We'd love a chance to help you while providing a little more information on your cutter head to our Quality Assurance Team. Kindly give us a call at (800) 272-8611.
Written by a customer while visiting us.braun.com
Customer Rating
1
Does Not Fit My Series 7
on February 4, 2025
Posted by: Mike541
I bought this recently, what I received says it's a series seven replacement shaver head, but it doesn't fit
No, I would not recommend this to a friend.
Quality
1
Value
1
Response from us.braun.comBy Customer Care, February 19, 2025
Thank you for your review. We're sorry to hear your 74S replacement head doesn't fit your Series 7 shaver. It is possible they're not compatible depending on the model number of your shaver. Please give us a call at (800) 272-8611. We'll be glad to learn more and get this sorted out for you.
Written by a customer while visiting us.braun.com
Customer Rating
1
Doesn't actually fit on my Series 7 razor
on January 9, 2025
Posted by: Berndoggle
This has a different design than Series 7 shaver heads have had in the past, and it doesn't physically fit on my Series 7 shaver
No, I would not recommend this to a friend.
Quality
1
Value
1
Response from us.braun.comBy Customer Care, January 13, 2025
We're sorry to hear about your experience, and want to assure you that this shaver head should fit on your Series 7 shaver. We'd like to get more information to help, so when you have time, please get in touch with us at (800) 272-8611.
Written by a customer while visiting us.braun.com
Customer Rating
1
doesn't work at all
on December 20, 2024
Posted by: NancyinHHI
I bought this razor after my husband had a stroke, since he couldn't use a straight razor any more. But this is worse than nothing -- you think you are going to get a close shave but all it does is vibrate. It doesn't cut. When I've cleaned the head, a few whiskers fall out, so I know its doing something, but you have to go over the same spot again and again and again before you see any results
No, I would not recommend this to a friend.
Quality
1
Value
1
Response from us.braun.comBy Customer Care, December 23, 2024
We're sorry to hear this, as we can assure you that our Braun shavers go through many quality checks to ensure that the best possible results can be achieved with ease. It's important to note that it can take up to 3 weeks for skin to adjust to a new shaver. We'd also be happy to share some additional tips. Make sure to use a gentle touch while shaving, and to stretch the skin and shave against the direction of hair growth. As well, make sure to hold the shaver at a 90-degree angle, and make sure to clean it after every use. We hope this is helpful. We'll be sure to share your comments with our team, and please give us a call at (800) 272-8611 if you'd like any further assistance.
Written by a customer while visiting us.braun.com
Customer Rating
2
Poor quality
on December 18, 2024
Posted by: Caseyw
Why would a company suggest replacing this head every 18 months when I’ve only had approximately 3 months of good use out of mine. I paid full price on this and now feel let down
No, I would not recommend this to a friend.
Quality
2
Value
1
Response from us.braun.comBy Customer Care, January 7, 2025
We're sorry to hear this, Casey, and want to assure you that we have many quality checks to ensure you get the best. We'd like to help as well as share your experience with our Quality Team. When you have a chance, please reach out to us at (800) 272-8611.
Written by a customer while visiting us.braun.com
Customer Rating
1
Blade is trash
on December 3, 2024
Posted by: Tony22
Blade is trash. Don't last more then 2 months. Don't waste our money.
No, I would not recommend this to a friend.
Quality
1
Value
1
Response from us.braun.comBy Customer Care, December 4, 2024
Thank you for letting us know how your experience has been, Tony. Quality is at the forefront of everything we do, so be assured that we never expect the replacement head to last only 2 months. It should last around 18 months when cleaning and using the device in accordance to the user manual. We'd like to learn more about your experience so that we can help. Please call us at 800-272-8611.
Written by a customer while visiting us.braun.com
Customer Rating
1
Fell apart
on November 26, 2024
Posted by: dejensen
Used for about 2 months and it broke while shaving.I’ve been using a braun electric razor for nearly 20 years while in the military where we have to shave everyday. I was a great product but the quality of these replacement heads have declined.
Quality
1
Value
1
Response from us.braun.comBy Customer Care, December 20, 2024
Firstly, thank you so much for your loyalty and support. We're sorry to hear that your replacement heads have not been up to the quality you have come to know, love, and trust. What you experienced isn't what we expect with our quality checks, so we'd like to learn more and help. Please call us at 800-272-8611.
Written by a customer while visiting us.braun.com