Customer reviews from us.braun.com
Braun - Series 7 Electric Shaver 74S Replacement Head, Compatible with 70, 71, 72, and 73 Generation Shavers - Silver
Average customer rating
1.3
(33 Reviews)
Rating breakdown 33 reviews
5 Stars
1
4 Stars
0
3 Stars
1
2 Stars
4
1 Star
27
5%of customers recommend this product.
(
1 out of
20)
Customer Reviews for Braun - Series 7 Electric Shaver 74S Replacement Head, Compatible with 70, 71, 72, and 73 Generation Shavers - Silver
Customer Rating
1
on August 26, 2025
Posted by: Tony vex
Yes
I agree with the poor quality on the replacements
2x as long to shave ! They are horrible
Original was great !
I agree with the poor quality on the replacements
2x as long to shave ! They are horrible
Original was great !
Response from us.braun.comBy Customer Care, August 27, 2025
Tony, thank you for sharing your feedback with us. We're truly sorry to hear that your experience with the Braun Electric Shaver Head Replacement Part 74s hasn’t met your expectations. We understand how frustrating it can be when a product doesn’t perform as well as the original. Your satisfaction is important to us, and we want to ensure you have the best shaving experience possible.
Please reach out to us at (800) 272-8611 so we can assist you further and address your concerns. Your insights are invaluable, and we appreciate your patience as we work to resolve this for you.
Please reach out to us at (800) 272-8611 so we can assist you further and address your concerns. Your insights are invaluable, and we appreciate your patience as we work to resolve this for you.
Written by a customer while visiting us.braun.com
Customer Rating
1
What happened to Braun?
on August 18, 2025
Posted by: Samy
Same issue as the other folks are addressing here. I bought a replacement for my replacement thinking it was a knock-off. Could not even get it on the shaver without a lot of effort and to top it off, it was worse than the first one.
Response from us.braun.comBy Customer Care, August 18, 2025
I'm truly sorry to hear about your frustrating experience with the Braun Electric Shaver Head Replacement part. It’s disheartening to know that the replacement didn’t meet your expectations, especially after your previous issues. We strive for quality, and your feedback is invaluable in helping us improve.
If you haven't already, I encourage you to reach out to our customer service team at 1-800-BRAUN-11. They’re here to assist you and ensure you get the support you need. Thank you for bringing this to our attention, and we hope to resolve this for you soon.
If you haven't already, I encourage you to reach out to our customer service team at 1-800-BRAUN-11. They’re here to assist you and ensure you get the support you need. Thank you for bringing this to our attention, and we hope to resolve this for you soon.
Written by a customer while visiting us.braun.com
Customer Rating
1
QC issues
on August 12, 2025
Posted by: Spamity_head
I’ve been a Braun user since just about the time I started shaving. I bought a series 7 June 2024 because I wanted one shaver to carry for both beard trimming and shaving. This is my 3rd razor from Braun. Unfortunately I broke the foil that came with it somehow (can’t remember how) and had to buy a replacement. I’ve had the replacement for less than a year and it’s pulling hair out of my face rather than cutting it. It wasn’t very good from the start. The one that came with it worked relatively well but the replacement is just terrible. Both of these things made me wonder if I should have "upgraded" at all. The shaver itself is just fine but the purpose is to cut the hair on my face which it can’t do. I even thought that I had somehow picked up a knock off item. From the reviews I have read here I’m not the only one. Soooo Braun?
No, I would not recommend this to a friend.
Quality
1
Value
1
Response from us.braun.comBy Customer Care, August 14, 2025
Thank you for sharing your experience with us. We’re truly sorry to hear about the issues you’re facing with the replacement foil for your Braun Series 7 shaver. It’s understandable to feel frustrated when a product doesn’t perform as expected, especially after being a loyal Braun user.
We’d love to learn more about your situation so that we can work towards a solution. Please reach out to us at (800) 272-8611, and our team will be happy to assist you further. Your feedback is important to us, and we appreciate your patience as we address your concerns. Thank you for being a part of the Braun family!
We’d love to learn more about your situation so that we can work towards a solution. Please reach out to us at (800) 272-8611, and our team will be happy to assist you further. Your feedback is important to us, and we appreciate your patience as we address your concerns. Thank you for being a part of the Braun family!
Written by a customer while visiting us.braun.com
Customer Rating
2
Replacement heads
on July 26, 2025
Posted by: Jerryc
I recently bought two replacement heads for a bronze seven shaver. The original one were great until the head broke. The two replacement heads are completely unacceptable. One didn’t want to cut anything and the other. It takes me at least twice as long to get a halfway decent shave. It seems I am not alone in this complaint.
No, I would not recommend this to a friend.
Quality
2
Value
2
Response from us.braun.comBy Customer Care, July 29, 2025
I sincerely apologize for your disappointing experience with the replacement heads for your Braun Series 7 shaver. It’s disheartening to hear that the new heads have not met your expectations, especially after your previous positive experience. We truly value our customers’ feedback, and I want to assure you that we take quality very seriously.
Your concerns will be communicated to our quality team so we can investigate this issue further. In the meantime, we would love to assist you in finding a solution. Please feel free to reach out to us directly at 1-800-BRAUN-11, and our customer service team will be more than happy to help you.
Thank you for bringing this to our attention!
Your concerns will be communicated to our quality team so we can investigate this issue further. In the meantime, we would love to assist you in finding a solution. Please feel free to reach out to us directly at 1-800-BRAUN-11, and our customer service team will be more than happy to help you.
Thank you for bringing this to our attention!
Written by a customer while visiting us.braun.com
Customer Rating
1
Replacement heads are terrible.
on July 18, 2025
Posted by: Rebecca
We were happy with the original product (7 shaver) but the replacement heads have been terrible. It is hard for me to to believe they are made in Germany. The shaver was for my special son. He has been getting razor burn with this latest replacement head.
No, I would not recommend this to a friend.
Quality
1
Value
1
Response from us.braun.comBy Customer Care, July 21, 2025
Rebecca, thank you for sharing your experience with us. We're truly sorry to hear that the replacement heads for your Braun Electric Shaver have not met your expectations, especially considering how important this product is for your son. We understand how frustrating razor burn can be, and we want to ensure that you receive the quality you expect from our products.
Please contact us at (800) 272-8611 so we can gather more information and assist you further. Your feedback is invaluable, and we will share your concerns with our Quality Assurance Team to help improve our products. Thank you for your understanding, and we look forward to hearing from you soon.
Please contact us at (800) 272-8611 so we can gather more information and assist you further. Your feedback is invaluable, and we will share your concerns with our Quality Assurance Team to help improve our products. Thank you for your understanding, and we look forward to hearing from you soon.
Written by a customer while visiting us.braun.com
Customer Rating
1
Replacement Blades
on July 13, 2025
Posted by: LisaK
Replacement blades are a joke. You might get 3 months use from them. Original blades last about a year!! Disappointed ☹️
No, I would not recommend this to a friend.
Quality
1
Value
1
Response from us.braun.comBy Customer Care, July 15, 2025
Thank you for your feedback on the Braun Electric Shaver Head Replacement Part 74s. We're sorry to hear that the replacement blades did not meet your expectations and lasted significantly less time than the original blades. Your satisfaction is important to us, and we take your concerns seriously. We recommend ensuring proper maintenance and cleaning of the blades for optimal performance. Please reach out to our support team at 1-800-272-8611 for further assistance. We're here to help!
Written by a customer while visiting us.braun.com
Customer Rating
1
Ouch
on June 26, 2025
Posted by: Backjack
I've replaced the cutterhead many times over the years but this latest one is a dud. It does not give a shave. It plucked at some of my whiskers and hurt. I had to retrieve my old cutterhead from the trashcan just to complete my morning shave; it was THAT BAD. There is no way on the website to speak to a human and find out whether this is a batch problem or whether the company has a fix in store. Given the other bad recent reviews, it makes no sense to order another one. Braun, you need to do better or you will have lost a long time customer.
No, I would not recommend this to a friend.
Quality
1
Value
1
Response from us.braun.comBy Customer Care, July 2, 2025
Thank you for sharing your experience with the Braun Electric Shaver Head Replacement Part 74s. We’re truly sorry to hear that your recent purchase did not meet your expectations and caused discomfort during your shave. This is certainly not the experience we want for our valued consumers.
Your feedback is incredibly important to us, and we want to ensure we address your concerns appropriately. We take product quality seriously, and your comments will be shared with our Quality Assurance Team.
If you’d like to discuss this matter further or need assistance, please reach out to us at (800) 272-8611. We’re here to help and hope to regain your trust in our products. Thank you for being a loyal Braun customer.
Your feedback is incredibly important to us, and we want to ensure we address your concerns appropriately. We take product quality seriously, and your comments will be shared with our Quality Assurance Team.
If you’d like to discuss this matter further or need assistance, please reach out to us at (800) 272-8611. We’re here to help and hope to regain your trust in our products. Thank you for being a loyal Braun customer.
Written by a customer while visiting us.braun.com
Customer Rating
1
Replacement head came apart
on June 25, 2025
Posted by: bhshaver
The replacement head I bought started sounding terrible and the cut went down hill after only a few shaves. It eventually came apart and is now in pieces. What's going on with Braun quality? Terrible!!!!!
Quality
1
Value
1
Response from us.braun.comBy Customer Care, June 27, 2025
Thank you for sharing your experience with the Braun Electric Shaver Head Replacement Part 74s. We’re truly sorry to hear about the issues you’ve encountered. It’s understandable to feel frustrated when a product doesn’t perform as expected, especially when it comes to something as personal as grooming.
We want to ensure that you have the best experience possible, and we’d love to learn more about your situation so we can find a solution that meets your needs. Please reach out to us at (800) 272-8611. Your feedback is invaluable to us, and we appreciate the opportunity to assist you further.
We want to ensure that you have the best experience possible, and we’d love to learn more about your situation so we can find a solution that meets your needs. Please reach out to us at (800) 272-8611. Your feedback is invaluable to us, and we appreciate the opportunity to assist you further.
Written by a customer while visiting us.braun.com