Customer reviews from us.braun.com
Braun - Series 7 Electric Shaver 74S Replacement Head, Compatible with 70, 71, 72, and 73 Generation Shavers - Silver
Average customer rating
1.2
(30 Reviews)
Rating breakdown 30 reviews
5 Stars
0
4 Stars
0
3 Stars
1
2 Stars
3
1 Star
26
6%of customers recommend this product.
(
1 out of
18)
Customer Reviews for Braun - Series 7 Electric Shaver 74S Replacement Head, Compatible with 70, 71, 72, and 73 Generation Shavers - Silver
Customer Rating
1
What happened to Braun?
on August 18, 2025
Posted by: Samy
Same issue as the other folks are addressing here. I bought a replacement for my replacement thinking it was a knock-off. Could not even get it on the shaver without a lot of effort and to top it off, it was worse than the first one.
Response from us.braun.comBy Customer Care, August 18, 2025
I'm truly sorry to hear about your frustrating experience with the Braun Electric Shaver Head Replacement part. It’s disheartening to know that the replacement didn’t meet your expectations, especially after your previous issues. We strive for quality, and your feedback is invaluable in helping us improve.
If you haven't already, I encourage you to reach out to our customer service team at 1-800-BRAUN-11. They’re here to assist you and ensure you get the support you need. Thank you for bringing this to our attention, and we hope to resolve this for you soon.
If you haven't already, I encourage you to reach out to our customer service team at 1-800-BRAUN-11. They’re here to assist you and ensure you get the support you need. Thank you for bringing this to our attention, and we hope to resolve this for you soon.
Written by a customer while visiting us.braun.com
Customer Rating
1
Garbage - STAY AWAY!
on December 10, 2025
Posted by: 5oClockShadow
I bought a replacement blade from Braun for this shaver ... lasted 9 months. Complete garbage! Stay away from these unreliable products. The shaver blade screen became disconnect and the blade fell out.
No, I would not recommend this to a friend.
Quality
1
Value
1
Response from us.braun.comBy Customer Care, December 11, 2025
Thank you for sharing your feedback regarding the replacement blade for your Braun shaver. We're sorry to hear about your experience and understand how frustrating this must be. We strive to provide high-quality products, and it's disappointing to learn that we fell short in your case.
If you need assistance or have any further concerns, please don't hesitate to reach out to us at (800) 272-8611.
If you need assistance or have any further concerns, please don't hesitate to reach out to us at (800) 272-8611.
Written by a customer while visiting us.braun.com
Customer Rating
1
Blade is trash
on December 3, 2024
Posted by: Tony22
Verified Purchase:No
Blade is trash. Don't last more then 2 months. Don't waste our money.
No, I would not recommend this to a friend.
Quality
1
Value
1
Response from us.braun.comBy Customer Care, December 4, 2024
Thank you for letting us know how your experience has been, Tony. Quality is at the forefront of everything we do, so be assured that we never expect the replacement head to last only 2 months. It should last around 18 months when cleaning and using the device in accordance to the user manual. We'd like to learn more about your experience so that we can help. Please call us at 800-272-8611.
Written by a customer while visiting us.braun.com
Customer Rating
1
Same issue as other review,
on October 11, 2024
Posted by: John in Vegas
good luck finding the correct replacement blades, for whatever unknown reason Braun seems to have 2 series 7 electric Razors for sale in the USA....and good luck finding the correct part
No, I would not recommend this to a friend.
Quality
1
Value
1
Response from us.braun.comBy Customer Care, December 22, 2024
We're so very sorry for the confusion, John. We do have multiple shaver heads available for purchase depending on your Series 7. Your user manual should tell you what is compatible. If you're unsure, you can give us a call at 800-272-8611 and we'd be happy to help.
Written by a customer while visiting us.braun.com
Customer Rating
1
doesn't work at all
on December 20, 2024
Posted by: NancyinHHI
I bought this razor after my husband had a stroke, since he couldn't use a straight razor any more. But this is worse than nothing -- you think you are going to get a close shave but all it does is vibrate. It doesn't cut. When I've cleaned the head, a few whiskers fall out, so I know its doing something, but you have to go over the same spot again and again and again before you see any results
No, I would not recommend this to a friend.
Quality
1
Value
1
Response from us.braun.comBy Customer Care, December 23, 2024
We're sorry to hear this, as we can assure you that our Braun shavers go through many quality checks to ensure that the best possible results can be achieved with ease. It's important to note that it can take up to 3 weeks for skin to adjust to a new shaver. We'd also be happy to share some additional tips. Make sure to use a gentle touch while shaving, and to stretch the skin and shave against the direction of hair growth. As well, make sure to hold the shaver at a 90-degree angle, and make sure to clean it after every use. We hope this is helpful. We'll be sure to share your comments with our team, and please give us a call at (800) 272-8611 if you'd like any further assistance.
Written by a customer while visiting us.braun.com
Customer Rating
2
Poor quality
on December 18, 2024
Posted by: Caseyw
Why would a company suggest replacing this head every 18 months when I’ve only had approximately 3 months of good use out of mine. I paid full price on this and now feel let down
No, I would not recommend this to a friend.
Quality
2
Value
1
Response from us.braun.comBy Customer Care, January 7, 2025
We're sorry to hear this, Casey, and want to assure you that we have many quality checks to ensure you get the best. We'd like to help as well as share your experience with our Quality Team. When you have a chance, please reach out to us at (800) 272-8611.
Written by a customer while visiting us.braun.com
Customer Rating
1
Dissatisfaction with the Braun replacement head
on November 4, 2025
Posted by: JF60
I was very pleased with the Braun shaver when I first got it. I ordered a replacement head for use at the 18mo. recommended replacement time and did replace it. However, the new head was barely useable, obviously inferior to the original. It felt as if it was pulling whiskers out as opposed to cutting/ trimming them and I felt facial irritation. I ordered another, (hoping I just got a bad one the first time) and the second was just as bad or worse; clearly an inferior product. As a result, I'm no longer using the Braun, nor would I recommend the basic product or replacement heads. Very disappointed.
Response from us.braun.comBy Customer Care, November 5, 2025
I'm truly sorry to hear about your experience with the Braun replacement head. It's disappointing to invest in a product and not receive the quality you expected, especially after being pleased with your original shaver. Your feedback about the irritation and performance is important to us, and we want to ensure you get the support you deserve. If you could provide us with more details, we’d love to assist you further. Please reach out to us at 1-800-BRAUN-11. Your satisfaction matters to us, and we appreciate you bringing this to our attention.
Written by a customer while visiting us.braun.com
Customer Rating
1
on November 15, 2025
Posted by: disappointed x 2
tried it twice both are junk, thought buying from the OEM it would work out!!!
Response from us.braun.comBy Customer Care, November 18, 2025
Thank you for your feedback on the Braun Electric Shaver Head Replacement - 74s.
We're sorry to hear that you had a disappointing experience and that the replacement heads did not perform as expected. Your satisfaction is important to us and we appreciate your loyalty to Braun. We recommend ensuring that the heads are properly installed and maintained. If you continue experiencing issues, please reach out to our support team at 1-800-272-8611 for assistance.
We're here to help!
We're sorry to hear that you had a disappointing experience and that the replacement heads did not perform as expected. Your satisfaction is important to us and we appreciate your loyalty to Braun. We recommend ensuring that the heads are properly installed and maintained. If you continue experiencing issues, please reach out to our support team at 1-800-272-8611 for assistance.
We're here to help!
Written by a customer while visiting us.braun.com