Customer reviews from us.braun.com
Braun - Series 7 Electric Shaver 74S Replacement Head, Compatible with 70, 71, 72, and 73 Generation Shavers - Silver
Average customer rating
1.3
(36 Reviews)
Rating breakdown 36 reviews
5 Stars
1
4 Stars
0
3 Stars
1
2 Stars
5
1 Star
29
5%of customers recommend this product.
(
1 out of
22)
Customer Reviews for Braun - Series 7 Electric Shaver 74S Replacement Head, Compatible with 70, 71, 72, and 73 Generation Shavers - Silver
Customer Rating
1
terrible replacement head
on September 22, 2025
Posted by: Johnny2314
Shaver is fine yet replacement head is lousy. How is a company with a stellar reputation manufactures a lousy shave head?
Response from us.braun.comBy Customer Care, September 24, 2025
Johnny, thank you for sharing your feedback on the Braun Electric Shaver Head Replacement Part 74s. We’re genuinely sorry to hear that the replacement head is not meeting your expectations, especially when the shaver itself works well. We understand how disappointing it can be when a trusted brand doesn’t deliver the quality you anticipate.
We take your concerns seriously and would like to help find a solution. Please contact us at (800) 445-5388 so we can assist you further. Your satisfaction is important to us, and we appreciate your feedback!
We take your concerns seriously and would like to help find a solution. Please contact us at (800) 445-5388 so we can assist you further. Your satisfaction is important to us, and we appreciate your feedback!
Written by a customer while visiting us.braun.com
Customer Rating
1
Do not recommend S7 Replacements Heads
on September 8, 2025
Posted by: JM49
I agree with what has been said of the replacement heads, they are inferior to previous replacements. They do not cut as close, less smooth and much slower to complete shaving. I have been a Braun customer for many years and am very disappointed with these replacenent heads.
No, I would not recommend this to a friend.
Quality
1
Value
1
Response from us.braun.comBy Customer Care, September 10, 2025
Thank you for sharing your feedback with us. We're truly sorry to hear that your experience with the Braun Electric Shaver Head Replacement Part 74s hasn't met your expectations. We understand how important it is for your shaver to perform at its best, especially after many years of loyalty to our brand.
Your insights regarding the cutting performance and smoothness are invaluable, and we will certainly share your concerns with our product development team. In the meantime, we would love the opportunity to assist you further and find a solution to your issue. Please reach out to us at (800) 272-8611, and we’ll do our best to help. Thank you for being a valued Braun customer!
Your insights regarding the cutting performance and smoothness are invaluable, and we will certainly share your concerns with our product development team. In the meantime, we would love the opportunity to assist you further and find a solution to your issue. Please reach out to us at (800) 272-8611, and we’ll do our best to help. Thank you for being a valued Braun customer!
Written by a customer while visiting us.braun.com
Customer Rating
1
Poor Quality of Replacement heads
on September 6, 2025
Posted by: Jim H
As others have reported, initial purchase of replacement head worked well. All other replacement heads have been of extremely poor quality. I will not purchase any other replacements and will toss the razor into the trash.
Response from us.braun.comBy Customer Care, September 8, 2025
Thank you for your feedback on the Braun Electric Shaver Head Replacement Part 74s.
We're sorry to hear that the quality of the replacement heads has not met your expectations after the initial purchase. Your satisfaction is important to us, and we take concerns about product quality seriously. We appreciate your insights and will share your comments with our team for review. If you require further assistance, please reach out to our support team at 1-800-272-8611.
We're here to help!
We're sorry to hear that the quality of the replacement heads has not met your expectations after the initial purchase. Your satisfaction is important to us, and we take concerns about product quality seriously. We appreciate your insights and will share your comments with our team for review. If you require further assistance, please reach out to our support team at 1-800-272-8611.
We're here to help!
Written by a customer while visiting us.braun.com
Customer Rating
1
on August 26, 2025
Posted by: Tony vex
Yes
I agree with the poor quality on the replacements
2x as long to shave ! They are horrible
Original was great !
I agree with the poor quality on the replacements
2x as long to shave ! They are horrible
Original was great !
Response from us.braun.comBy Customer Care, August 27, 2025
Tony, thank you for sharing your feedback with us. We're truly sorry to hear that your experience with the Braun Electric Shaver Head Replacement Part 74s hasn’t met your expectations. We understand how frustrating it can be when a product doesn’t perform as well as the original. Your satisfaction is important to us, and we want to ensure you have the best shaving experience possible.
Please reach out to us at (800) 272-8611 so we can assist you further and address your concerns. Your insights are invaluable, and we appreciate your patience as we work to resolve this for you.
Please reach out to us at (800) 272-8611 so we can assist you further and address your concerns. Your insights are invaluable, and we appreciate your patience as we work to resolve this for you.
Written by a customer while visiting us.braun.com
Customer Rating
1
What happened to Braun?
on August 18, 2025
Posted by: Samy
Same issue as the other folks are addressing here. I bought a replacement for my replacement thinking it was a knock-off. Could not even get it on the shaver without a lot of effort and to top it off, it was worse than the first one.
Response from us.braun.comBy Customer Care, August 18, 2025
I'm truly sorry to hear about your frustrating experience with the Braun Electric Shaver Head Replacement part. It’s disheartening to know that the replacement didn’t meet your expectations, especially after your previous issues. We strive for quality, and your feedback is invaluable in helping us improve.
If you haven't already, I encourage you to reach out to our customer service team at 1-800-BRAUN-11. They’re here to assist you and ensure you get the support you need. Thank you for bringing this to our attention, and we hope to resolve this for you soon.
If you haven't already, I encourage you to reach out to our customer service team at 1-800-BRAUN-11. They’re here to assist you and ensure you get the support you need. Thank you for bringing this to our attention, and we hope to resolve this for you soon.
Written by a customer while visiting us.braun.com
Customer Rating
1
QC issues
on August 12, 2025
Posted by: Spamity_head
I’ve been a Braun user since just about the time I started shaving. I bought a series 7 June 2024 because I wanted one shaver to carry for both beard trimming and shaving. This is my 3rd razor from Braun. Unfortunately I broke the foil that came with it somehow (can’t remember how) and had to buy a replacement. I’ve had the replacement for less than a year and it’s pulling hair out of my face rather than cutting it. It wasn’t very good from the start. The one that came with it worked relatively well but the replacement is just terrible. Both of these things made me wonder if I should have "upgraded" at all. The shaver itself is just fine but the purpose is to cut the hair on my face which it can’t do. I even thought that I had somehow picked up a knock off item. From the reviews I have read here I’m not the only one. Soooo Braun?
No, I would not recommend this to a friend.
Quality
1
Value
1
Response from us.braun.comBy Customer Care, August 14, 2025
Thank you for sharing your experience with us. We’re truly sorry to hear about the issues you’re facing with the replacement foil for your Braun Series 7 shaver. It’s understandable to feel frustrated when a product doesn’t perform as expected, especially after being a loyal Braun user.
We’d love to learn more about your situation so that we can work towards a solution. Please reach out to us at (800) 272-8611, and our team will be happy to assist you further. Your feedback is important to us, and we appreciate your patience as we address your concerns. Thank you for being a part of the Braun family!
We’d love to learn more about your situation so that we can work towards a solution. Please reach out to us at (800) 272-8611, and our team will be happy to assist you further. Your feedback is important to us, and we appreciate your patience as we address your concerns. Thank you for being a part of the Braun family!
Written by a customer while visiting us.braun.com
Customer Rating
2
Replacement heads
on July 26, 2025
Posted by: Jerryc
I recently bought two replacement heads for a bronze seven shaver. The original one were great until the head broke. The two replacement heads are completely unacceptable. One didn’t want to cut anything and the other. It takes me at least twice as long to get a halfway decent shave. It seems I am not alone in this complaint.
No, I would not recommend this to a friend.
Quality
2
Value
2
Response from us.braun.comBy Customer Care, July 29, 2025
I sincerely apologize for your disappointing experience with the replacement heads for your Braun Series 7 shaver. It’s disheartening to hear that the new heads have not met your expectations, especially after your previous positive experience. We truly value our customers’ feedback, and I want to assure you that we take quality very seriously.
Your concerns will be communicated to our quality team so we can investigate this issue further. In the meantime, we would love to assist you in finding a solution. Please feel free to reach out to us directly at 1-800-BRAUN-11, and our customer service team will be more than happy to help you.
Thank you for bringing this to our attention!
Your concerns will be communicated to our quality team so we can investigate this issue further. In the meantime, we would love to assist you in finding a solution. Please feel free to reach out to us directly at 1-800-BRAUN-11, and our customer service team will be more than happy to help you.
Thank you for bringing this to our attention!
Written by a customer while visiting us.braun.com
Customer Rating
1
Replacement heads are terrible.
on July 18, 2025
Posted by: Rebecca
We were happy with the original product (7 shaver) but the replacement heads have been terrible. It is hard for me to to believe they are made in Germany. The shaver was for my special son. He has been getting razor burn with this latest replacement head.
No, I would not recommend this to a friend.
Quality
1
Value
1
Response from us.braun.comBy Customer Care, July 21, 2025
Rebecca, thank you for sharing your experience with us. We're truly sorry to hear that the replacement heads for your Braun Electric Shaver have not met your expectations, especially considering how important this product is for your son. We understand how frustrating razor burn can be, and we want to ensure that you receive the quality you expect from our products.
Please contact us at (800) 272-8611 so we can gather more information and assist you further. Your feedback is invaluable, and we will share your concerns with our Quality Assurance Team to help improve our products. Thank you for your understanding, and we look forward to hearing from you soon.
Please contact us at (800) 272-8611 so we can gather more information and assist you further. Your feedback is invaluable, and we will share your concerns with our Quality Assurance Team to help improve our products. Thank you for your understanding, and we look forward to hearing from you soon.
Written by a customer while visiting us.braun.com