Customer reviews from us.braun.com
Braun - Series 7 Electric Shaver 74S Replacement Head, Compatible with 70, 71, 72, and 73 Generation Shavers - Silver
Average customer rating
1.3
(36 Reviews)
Rating breakdown 36 reviews
5 Stars
1
4 Stars
0
3 Stars
1
2 Stars
5
1 Star
29
5%of customers recommend this product.
(
1 out of
22)
Customer Reviews for Braun - Series 7 Electric Shaver 74S Replacement Head, Compatible with 70, 71, 72, and 73 Generation Shavers - Silver
Customer Rating
1
80 days of use
on April 11, 2026
Posted by: jamesmcallen
80 days of use and need to buy replacement head.I bought this machine on 17NOV2025 in Lisbon-Portugal. The head used 3 times a week and after 2 and half months was completely tear and wear. Since beginning Ifound that performance was strange, every time I needed to take 10 minutes to shave . As it was my first Braun razor I thought it was normal. However, last week I decided to replace new head and I found so easy to use and I could shave in less time. Therefore, I strongly believe that the head shaver was defaulted from factory . I am in Thailand but I keep the original (first head) with me to send Braun if necessary. Moreover, I don’t buy copy replacement parts, I just buy original. This new cuts perfectly. I bought at Central mall in Bangokok. The original razor head instead of 9-18 months just poorly work 75-80 days. What is your position on this review? Was indeed a factory default? Because of that you make promotional sales with discounts?Best regards
I would recommend this to a friend!
Quality
2
Value
2
Written by a customer while visiting us.braun.com
Customer Rating
1
Garbage - STAY AWAY!
on December 10, 2025
Posted by: 5oClockShadow
I bought a replacement blade from Braun for this shaver ... lasted 9 months. Complete garbage! Stay away from these unreliable products. The shaver blade screen became disconnect and the blade fell out.
No, I would not recommend this to a friend.
Quality
1
Value
1
Response from us.braun.comBy Customer Care, December 11, 2025
Thank you for sharing your feedback regarding the replacement blade for your Braun shaver. We're sorry to hear about your experience and understand how frustrating this must be. We strive to provide high-quality products, and it's disappointing to learn that we fell short in your case.
If you need assistance or have any further concerns, please don't hesitate to reach out to us at (800) 272-8611.
If you need assistance or have any further concerns, please don't hesitate to reach out to us at (800) 272-8611.
Written by a customer while visiting us.braun.com
Customer Rating
1
on November 15, 2025
Posted by: disappointed x 2
tried it twice both are junk, thought buying from the OEM it would work out!!!
Response from us.braun.comBy Customer Care, November 18, 2025
Thank you for your feedback on the Braun Electric Shaver Head Replacement - 74s.
We're sorry to hear that you had a disappointing experience and that the replacement heads did not perform as expected. Your satisfaction is important to us and we appreciate your loyalty to Braun. We recommend ensuring that the heads are properly installed and maintained. If you continue experiencing issues, please reach out to our support team at 1-800-272-8611 for assistance.
We're here to help!
We're sorry to hear that you had a disappointing experience and that the replacement heads did not perform as expected. Your satisfaction is important to us and we appreciate your loyalty to Braun. We recommend ensuring that the heads are properly installed and maintained. If you continue experiencing issues, please reach out to our support team at 1-800-272-8611 for assistance.
We're here to help!
Written by a customer while visiting us.braun.com
Customer Rating
1
Series 7 Quality Question
on November 12, 2025
Posted by: Spike
I have a Series 7 with a pop up trimmer that I purchased some time ago. I don't use the shaver every day so it's lasted for many years with the original head. I'd like to purchase a new head if you can assure me that the quality issue has been corrected.
Norm in Dallas, tx
Response from us.braun.comBy Customer Care, November 13, 2025
Thank you for your inquiry regarding the Braun Electric Shaver Head Replacement Part 74s for your Series 7, Norm.
We strongly recommend purchasing it from authorized retailers to ensure you're getting genuine parts. If you happen to have further questions or need assistance, please reach out to our support team at 1-800-272-8611.
We're here to help!
We strongly recommend purchasing it from authorized retailers to ensure you're getting genuine parts. If you happen to have further questions or need assistance, please reach out to our support team at 1-800-272-8611.
We're here to help!
Written by a customer while visiting us.braun.com
Customer Rating
1
Dissatisfaction with the Braun replacement head
on November 4, 2025
Posted by: JF60
I was very pleased with the Braun shaver when I first got it. I ordered a replacement head for use at the 18mo. recommended replacement time and did replace it. However, the new head was barely useable, obviously inferior to the original. It felt as if it was pulling whiskers out as opposed to cutting/ trimming them and I felt facial irritation. I ordered another, (hoping I just got a bad one the first time) and the second was just as bad or worse; clearly an inferior product. As a result, I'm no longer using the Braun, nor would I recommend the basic product or replacement heads. Very disappointed.
Response from us.braun.comBy Customer Care, November 5, 2025
I'm truly sorry to hear about your experience with the Braun replacement head. It's disappointing to invest in a product and not receive the quality you expected, especially after being pleased with your original shaver. Your feedback about the irritation and performance is important to us, and we want to ensure you get the support you deserve. If you could provide us with more details, we’d love to assist you further. Please reach out to us at 1-800-BRAUN-11. Your satisfaction matters to us, and we appreciate you bringing this to our attention.
Written by a customer while visiting us.braun.com
Customer Rating
1
I agree 100%
on October 8, 2025
Posted by: mpitts2k1
It's so crazy I thought it was just my facial hair getting more thick or something. After reading these reviews I realize it is the series 7 replacement heads ! They have been trash at shaving.
No, I would not recommend this to a friend.
Quality
1
Value
1
Response from us.braun.comBy Customer Care, October 10, 2025
Thank you for sharing your experience with the Braun Electric Shaver Head Replacement Part 74s. We're truly sorry to hear that you haven't been satisfied with the performance of the replacement heads. We understand how frustrating it can be when a product doesn't meet your expectations, especially when it comes to something as personal as grooming.
Please know that we value your feedback, and we take these comments seriously. Our team is always looking for ways to improve our products, and your insights will be shared with them. If you have any further questions or if there's anything we can do to assist you, please don’t hesitate to reach out to us at (800) 272-8611. We're here to help!
Please know that we value your feedback, and we take these comments seriously. Our team is always looking for ways to improve our products, and your insights will be shared with them. If you have any further questions or if there's anything we can do to assist you, please don’t hesitate to reach out to us at (800) 272-8611. We're here to help!
Written by a customer while visiting us.braun.com
Customer Rating
2
on October 4, 2025
Posted by: Twang
I no longer use either of my Braun series 7 razors. Once a replacement head was changed, the razor painfully pinched while using. They need to be re-engineered.
Response from us.braun.comBy Customer Care, October 6, 2025
Twang, thank you for sharing your feedback about the Braun Electric Shaver Head Replacement Part 74s. We’re truly sorry to hear that you’ve experienced painful pinching after changing the replacement head. We understand how frustrating this can be and how it impacts your overall experience with our products.
This is a serious concern, and we’d like to help you find a solution. Please contact us at (800) 272-8611 so we can assist you further. Your satisfaction is important to us, and we appreciate your patience!
This is a serious concern, and we’d like to help you find a solution. Please contact us at (800) 272-8611 so we can assist you further. Your satisfaction is important to us, and we appreciate your patience!
Written by a customer while visiting us.braun.com
Customer Rating
1
Poor shaves
on September 27, 2025
Posted by: disgusted2890
Even new it cut very unevenly. It glides better after cleaning, then goes back to pulling. It misses large areas even after changing direction of shaving plus multiple tries.
Response from us.braun.comBy Customer Care, September 29, 2025
Thank you for sharing your experience with the Braun Electric Shaver Head Replacement Part 74s. We’re truly sorry to hear that it’s not providing an even shave and that you're experiencing pulling and missed areas. We understand how frustrating this can be, especially when you expect a smooth performance.
We’d like to help you find a solution. Please contact us at (800) 445-5388 so we can assist you further. Your satisfaction is important to us, and we appreciate your feedback!
We’d like to help you find a solution. Please contact us at (800) 445-5388 so we can assist you further. Your satisfaction is important to us, and we appreciate your feedback!
Written by a customer while visiting us.braun.com