Customer reviews from us.braun.com
Braun - Series 7 Electric Shaver 74S Replacement Head, Compatible with 70, 71, 72, and 73 Generation Shavers - Silver
Average customer rating
1.3
(33 Reviews)
Rating breakdown 33 reviews
5 Stars
1
4 Stars
0
3 Stars
1
2 Stars
4
1 Star
27
5%of customers recommend this product.
(
1 out of
20)
Customer Reviews for Braun - Series 7 Electric Shaver 74S Replacement Head, Compatible with 70, 71, 72, and 73 Generation Shavers - Silver
Customer Rating
1
Series 7 Quality Question
on November 12, 2025
Posted by: Spike
I have a Series 7 with a pop up trimmer that I purchased some time ago. I don't use the shaver every day so it's lasted for many years with the original head. I'd like to purchase a new head if you can assure me that the quality issue has been corrected.
Norm in Dallas, tx
Response from us.braun.comBy Customer Care, November 13, 2025
Thank you for your inquiry regarding the Braun Electric Shaver Head Replacement Part 74s for your Series 7, Norm.
We strongly recommend purchasing it from authorized retailers to ensure you're getting genuine parts. If you happen to have further questions or need assistance, please reach out to our support team at 1-800-272-8611.
We're here to help!
We strongly recommend purchasing it from authorized retailers to ensure you're getting genuine parts. If you happen to have further questions or need assistance, please reach out to our support team at 1-800-272-8611.
We're here to help!
Written by a customer while visiting us.braun.com
Customer Rating
1
Dissatisfaction with the Braun replacement head
on November 4, 2025
Posted by: JF60
I was very pleased with the Braun shaver when I first got it. I ordered a replacement head for use at the 18mo. recommended replacement time and did replace it. However, the new head was barely useable, obviously inferior to the original. It felt as if it was pulling whiskers out as opposed to cutting/ trimming them and I felt facial irritation. I ordered another, (hoping I just got a bad one the first time) and the second was just as bad or worse; clearly an inferior product. As a result, I'm no longer using the Braun, nor would I recommend the basic product or replacement heads. Very disappointed.
Response from us.braun.comBy Customer Care, November 5, 2025
I'm truly sorry to hear about your experience with the Braun replacement head. It's disappointing to invest in a product and not receive the quality you expected, especially after being pleased with your original shaver. Your feedback about the irritation and performance is important to us, and we want to ensure you get the support you deserve. If you could provide us with more details, we’d love to assist you further. Please reach out to us at 1-800-BRAUN-11. Your satisfaction matters to us, and we appreciate you bringing this to our attention.
Written by a customer while visiting us.braun.com
Customer Rating
1
I agree 100%
on October 8, 2025
Posted by: mpitts2k1
It's so crazy I thought it was just my facial hair getting more thick or something. After reading these reviews I realize it is the series 7 replacement heads ! They have been trash at shaving.
No, I would not recommend this to a friend.
Quality
1
Value
1
Response from us.braun.comBy Customer Care, October 10, 2025
Thank you for sharing your experience with the Braun Electric Shaver Head Replacement Part 74s. We're truly sorry to hear that you haven't been satisfied with the performance of the replacement heads. We understand how frustrating it can be when a product doesn't meet your expectations, especially when it comes to something as personal as grooming.
Please know that we value your feedback, and we take these comments seriously. Our team is always looking for ways to improve our products, and your insights will be shared with them. If you have any further questions or if there's anything we can do to assist you, please don’t hesitate to reach out to us at (800) 272-8611. We're here to help!
Please know that we value your feedback, and we take these comments seriously. Our team is always looking for ways to improve our products, and your insights will be shared with them. If you have any further questions or if there's anything we can do to assist you, please don’t hesitate to reach out to us at (800) 272-8611. We're here to help!
Written by a customer while visiting us.braun.com
Customer Rating
2
on October 4, 2025
Posted by: Twang
I no longer use either of my Braun series 7 razors. Once a replacement head was changed, the razor painfully pinched while using. They need to be re-engineered.
Response from us.braun.comBy Customer Care, October 6, 2025
Twang, thank you for sharing your feedback about the Braun Electric Shaver Head Replacement Part 74s. We’re truly sorry to hear that you’ve experienced painful pinching after changing the replacement head. We understand how frustrating this can be and how it impacts your overall experience with our products.
This is a serious concern, and we’d like to help you find a solution. Please contact us at (800) 272-8611 so we can assist you further. Your satisfaction is important to us, and we appreciate your patience!
This is a serious concern, and we’d like to help you find a solution. Please contact us at (800) 272-8611 so we can assist you further. Your satisfaction is important to us, and we appreciate your patience!
Written by a customer while visiting us.braun.com
Customer Rating
1
Poor shaves
on September 27, 2025
Posted by: disgusted2890
Even new it cut very unevenly. It glides better after cleaning, then goes back to pulling. It misses large areas even after changing direction of shaving plus multiple tries.
Response from us.braun.comBy Customer Care, September 29, 2025
Thank you for sharing your experience with the Braun Electric Shaver Head Replacement Part 74s. We’re truly sorry to hear that it’s not providing an even shave and that you're experiencing pulling and missed areas. We understand how frustrating this can be, especially when you expect a smooth performance.
We’d like to help you find a solution. Please contact us at (800) 445-5388 so we can assist you further. Your satisfaction is important to us, and we appreciate your feedback!
We’d like to help you find a solution. Please contact us at (800) 445-5388 so we can assist you further. Your satisfaction is important to us, and we appreciate your feedback!
Written by a customer while visiting us.braun.com
Customer Rating
1
terrible replacement head
on September 22, 2025
Posted by: Johnny2314
Shaver is fine yet replacement head is lousy. How is a company with a stellar reputation manufactures a lousy shave head?
Response from us.braun.comBy Customer Care, September 24, 2025
Johnny, thank you for sharing your feedback on the Braun Electric Shaver Head Replacement Part 74s. We’re genuinely sorry to hear that the replacement head is not meeting your expectations, especially when the shaver itself works well. We understand how disappointing it can be when a trusted brand doesn’t deliver the quality you anticipate.
We take your concerns seriously and would like to help find a solution. Please contact us at (800) 445-5388 so we can assist you further. Your satisfaction is important to us, and we appreciate your feedback!
We take your concerns seriously and would like to help find a solution. Please contact us at (800) 445-5388 so we can assist you further. Your satisfaction is important to us, and we appreciate your feedback!
Written by a customer while visiting us.braun.com
Customer Rating
1
Do not recommend S7 Replacements Heads
on September 8, 2025
Posted by: JM49
I agree with what has been said of the replacement heads, they are inferior to previous replacements. They do not cut as close, less smooth and much slower to complete shaving. I have been a Braun customer for many years and am very disappointed with these replacenent heads.
No, I would not recommend this to a friend.
Quality
1
Value
1
Response from us.braun.comBy Customer Care, September 10, 2025
Thank you for sharing your feedback with us. We're truly sorry to hear that your experience with the Braun Electric Shaver Head Replacement Part 74s hasn't met your expectations. We understand how important it is for your shaver to perform at its best, especially after many years of loyalty to our brand.
Your insights regarding the cutting performance and smoothness are invaluable, and we will certainly share your concerns with our product development team. In the meantime, we would love the opportunity to assist you further and find a solution to your issue. Please reach out to us at (800) 272-8611, and we’ll do our best to help. Thank you for being a valued Braun customer!
Your insights regarding the cutting performance and smoothness are invaluable, and we will certainly share your concerns with our product development team. In the meantime, we would love the opportunity to assist you further and find a solution to your issue. Please reach out to us at (800) 272-8611, and we’ll do our best to help. Thank you for being a valued Braun customer!
Written by a customer while visiting us.braun.com
Customer Rating
1
Poor Quality of Replacement heads
on September 6, 2025
Posted by: Jim H
As others have reported, initial purchase of replacement head worked well. All other replacement heads have been of extremely poor quality. I will not purchase any other replacements and will toss the razor into the trash.
Response from us.braun.comBy Customer Care, September 8, 2025
Thank you for your feedback on the Braun Electric Shaver Head Replacement Part 74s.
We're sorry to hear that the quality of the replacement heads has not met your expectations after the initial purchase. Your satisfaction is important to us, and we take concerns about product quality seriously. We appreciate your insights and will share your comments with our team for review. If you require further assistance, please reach out to our support team at 1-800-272-8611.
We're here to help!
We're sorry to hear that the quality of the replacement heads has not met your expectations after the initial purchase. Your satisfaction is important to us, and we take concerns about product quality seriously. We appreciate your insights and will share your comments with our team for review. If you require further assistance, please reach out to our support team at 1-800-272-8611.
We're here to help!
Written by a customer while visiting us.braun.com