Customer reviews from Samsung US
Samsung - Galaxy S6 4G with 64GB Memory Cell Phone (Unlocked)
Average customer rating
4.6
(1,975 Reviews)
Rating breakdown 1,975 reviews
5 Stars
1,344
4 Stars
512
3 Stars
77
2 Stars
19
1 Star
23
95%of customers recommend this product.
(
1,836 out of
1,940)
Customer Reviews for Samsung - Galaxy S6 4G with 64GB Memory Cell Phone (Unlocked)
Customer Rating
4
Recent switch back to Android with S6
on September 24, 2015
Posted by: Cobra990
from Alabama
Expertise:Intermediate
I recently switched back to android phones and decided on the S6. The best things about it are the giant clear display, great battery life, fast-charging, and health related apps. Love it over my old iPhone. I think I am going to be sticking with android phones for a while.
Pros: Bright display, Durable, health applications
Cons: no removable battery or external storage
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
This phone has almost everything
on September 22, 2015
Posted by: RiPa
from NJ
Expertise:Expert
This phone has many new features that make it stand out from the rest...fingerprint lock...emergency button...quick camera feature...awesome camera picture stabilization...super quick processor and many more. The only downfall so far I have found is the battery life is lacking. Although the fast charge feature is great I would much rather a battery last all day on a charge.
Pros: Realistic color, Bright display, Built-in speakers, Durable, great camera
Cons: poor battery life
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
3
Written by a customer while visiting Samsung US
Customer Rating
4
Great Phone
on September 22, 2015
Posted by: N8B2015
from Hastings, MI 49058, USA
Expertise:Intermediate
Love the interface and features of the new S6. Only downfall is the alarm clock which does not allow you to adjust how the snooze function works. :-(
Pros: Realistic color, Bright display, Built-in speakers, Lightweight
Cons: alarm clock
I would recommend this to a friend!
Features
3
Performance
4
Design
4
Value
3
Written by a customer while visiting Samsung US
Customer Rating
4
Great Phone
on September 22, 2015
Posted by: Meralp
from Newport News, VA
Expertise:Expert
Love the phone, great features. The only problem I have is the phone occasionally runs hot. It does cool down fairly quickly, but I would love if this could be resolved
Pros: Realistic color, Bright display, Durable, Lightweight
Cons: runs hot, battery life
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
1
DEFECTIVE PHONE, EXTREMELY SHORT BATTERY LIFE AND PROBLEMS WHEN USING EARPHONES.
on September 21, 2015
Posted by: MissyNYC
from New York, NY, USA
DEFECTIVE PHONE, EXTREMELY SHORT BATTERY LIFE AND PROBLEMS WHEN USING EARPHONES.
I used to love my Samsung Note 3 (which worked well for 2 year), but I wasn’t too happy about the gigantic size and after 2 years I decided to switch to the Samsung Galaxy S6. I couldn’t be more unhappy about my decision of not getting an IPhone. Galaxy S6 works poorly since day 1!
In less than 2 weeks it was showing functioning problems with the software, extremely short battery life (less than 2h), and every time I would use my earplugs the volume would go up and down like crazy. I had to take back to the store and get it exchanged. I was hoping the problem would end there. Well, it didn’t!
In less than 3 months from the date I purchased the phone it stopped working again. This time it wouldn’t even turn on anymore. I was on the airport on my way to business conference out of the country and I was counting on my phone to do all my work. Contact business related people, clients, and colleagues. I don’t have to explain to anyone how important a cell phone is nowadays. I had no way to communicate to my clients, supervisors, family (who were extremely worried about my safety) or to use my GPS to get around the city. No access to working emails, text messages, my personal notes or even information about my hotel and flight reservations. It was a nightmare! I was very frustrated and afraid I would lose my job.
After spending almost a week with very little ways to communicate with the world. I got back to New York to hear I had to wait a couple more days to get a refurbished phone!
It is not is fare that I paid a lot of money for a brain new phone, and now I get back a refurbished one. My question is: How long this refurbished one is going to last??
Now I am with a phone I hate and I am very upset! I no longer trust on Samsung! And unfortunately I will have to move to another brand I can trust.
I used to love my Samsung Note 3 (which worked well for 2 year), but I wasn’t too happy about the gigantic size and after 2 years I decided to switch to the Samsung Galaxy S6. I couldn’t be more unhappy about my decision of not getting an IPhone. Galaxy S6 works poorly since day 1!
In less than 2 weeks it was showing functioning problems with the software, extremely short battery life (less than 2h), and every time I would use my earplugs the volume would go up and down like crazy. I had to take back to the store and get it exchanged. I was hoping the problem would end there. Well, it didn’t!
In less than 3 months from the date I purchased the phone it stopped working again. This time it wouldn’t even turn on anymore. I was on the airport on my way to business conference out of the country and I was counting on my phone to do all my work. Contact business related people, clients, and colleagues. I don’t have to explain to anyone how important a cell phone is nowadays. I had no way to communicate to my clients, supervisors, family (who were extremely worried about my safety) or to use my GPS to get around the city. No access to working emails, text messages, my personal notes or even information about my hotel and flight reservations. It was a nightmare! I was very frustrated and afraid I would lose my job.
After spending almost a week with very little ways to communicate with the world. I got back to New York to hear I had to wait a couple more days to get a refurbished phone!
It is not is fare that I paid a lot of money for a brain new phone, and now I get back a refurbished one. My question is: How long this refurbished one is going to last??
Now I am with a phone I hate and I am very upset! I no longer trust on Samsung! And unfortunately I will have to move to another brand I can trust.
Cons: Poor quality, Did not meet expectations
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
3
Value
1
Written by a customer while visiting Samsung US
Customer Rating
4
galaxy s6
on September 21, 2015
Posted by: bakerg
from corbin,ky
battery life is short,has good call features, samsung did remove a lot of features that has been on other galaxy phones,the page do not scroll all the way around any more they removed the setting for that to work,it has wireless charging,there is no sd card slot,it is a really nice phone
Pros: Durable
Cons: Did not meet expectations
I would recommend this to a friend!
Features
4
Performance
5
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
love it
on September 21, 2015
Posted by: aly127
from Miramar fl
Expertise:Intermediate
So far this is the best Samsung Galaxy phone I've had
Pros: Realistic color, Bright display, Built-in speakers, Durable, Lightweight
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This phone is excellent
on September 21, 2015
Posted by: Rsant2000
from San Juan, San Juan, Puerto Rico
Expertise:Expert
I bought my Galaxy S6 andproved during the past month..and its excellent. I recommended this phone.
Pros: Bright display, Durable, Lightweight, great performance.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US