Customer reviews from Samsung US
Samsung - Galaxy S6 4G with 64GB Memory Cell Phone (Unlocked)
Average customer rating
4.6
(1,975 Reviews)
Rating breakdown 1,975 reviews
5 Stars
1,344
4 Stars
512
3 Stars
77
2 Stars
19
1 Star
23
95%of customers recommend this product.
(
1,836 out of
1,940)
Customer Reviews for Samsung - Galaxy S6 4G with 64GB Memory Cell Phone (Unlocked)
Customer Rating
1
Verizon Loves E-waste
on July 18, 2023
Posted by: Anonymous
This phone is useless because I can't reuse it with Lineage OS.
Features
1
Performance
3
Design
5
Value
1
Response from Samsung USBy Debra, Social Commerce, July 19, 2023
Howdy Anonymous,
Thanks for taking the available time out of your busy day to share your thoughts with us about your Samsung Galaxy S9. We appreciate your candor as we make every effort to improve the design and functionality of our product line. Our goal is for our customers to feel like they are having the most ideal experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. As specified in the full specs of this device, the Galaxy S9 utilizes Android 5.1 as its operating system. For your convenience, I have linked the full specs below for your review. Please feel free to reach out directly to Samsung Support if you would like further assistance or if you would like to share any additional feedback with us pertaining to your purchase of your Samsung Galaxy S9. Thank you for being a valued Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/mobile/phones/galaxy-s/samsung-galaxy-s6-64gb-verizon-white-pearl-sm-g920vzwevzw/
Thanks for taking the available time out of your busy day to share your thoughts with us about your Samsung Galaxy S9. We appreciate your candor as we make every effort to improve the design and functionality of our product line. Our goal is for our customers to feel like they are having the most ideal experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. As specified in the full specs of this device, the Galaxy S9 utilizes Android 5.1 as its operating system. For your convenience, I have linked the full specs below for your review. Please feel free to reach out directly to Samsung Support if you would like further assistance or if you would like to share any additional feedback with us pertaining to your purchase of your Samsung Galaxy S9. Thank you for being a valued Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/mobile/phones/galaxy-s/samsung-galaxy-s6-64gb-verizon-white-pearl-sm-g920vzwevzw/
Written by a customer while visiting Samsung US
Customer Rating
4
Mr Joseph
on May 22, 2023
Posted by: Big Joe
My phone get spoilt I don't know how to go about it I was told that this Samsung is a u.s. product
Written by a customer while visiting Samsung US
Customer Rating
4
Love everything it does
on October 17, 2018
Posted by: Dont have one
from Montgomery, Al
Expertise:Beginner
Couldn't be more satisfied. It has helped me in every way possible.
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
1
Replacement phone they sent me has same problem
on September 12, 2018
Posted by: jeffbob9
Expertise:Intermediate
Replacement phone they sent me has same problem (keeps rebooting on its own)
Cons: Poor quality, Did not meet expectations
No, I would not recommend this to a friend.
Features
5
Performance
1
Design
5
Value
2
Written by a customer while visiting Samsung US
Customer Rating
3
Touchscreen Is the pits
on July 2, 2018
Posted by: DDDuster
from Arizona, USA
Expertise:Intermediate
I'm on my third phone in 2 1/2 years. I'm tired of touching App Icons two or three times to open them. Same with typing, it's slow reacting to my touch and takes more than one attempt most of the time.
I went with the Tab A 10.1 to mount in my wall for use with my Smarthome Apps as well as for Audio and Visual control. Same thing, touching everything two or three times.
Battery life is short as well.
About ready to switch.
Pros: Realistic color
Cons: Did not meet expectations, touch screen works slowly, short battery life
No, I would not recommend this to a friend.
Features
4
Performance
3
Design
3
Value
3
Written by a customer while visiting Samsung US
Customer Rating
5
great phone
on June 2, 2018
Posted by: CB300
from Crossville, TN, USA
Expertise:Intermediate
love this phone so much memory and also takes great pictures
Pros: Bright display, Lightweight
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This has been a great phone!!!
on April 24, 2018
Posted by: softballmomrmp
from Nashville, TN
Expertise:Intermediate
This phone has great features and the reliability of it is off the charts. I have used this phone for almost four years and it has been a very reliable, easy to use phone. The only thing I would change would be to have a replaceable battery. It has gotten to where it will not hold a charge for very long.
Pros: Bright display, Realistic color, Durable, Built-in speakers
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
2
Battery Life is aweful
on April 15, 2018
Posted by: Littlebit83
from Greensboro, NC, USA
Expertise:Intermediate
I got a rand new galaxy 6 end of December and End of March battery will not stay charged. Apparently warranty expired 2 years ago. How does the warranty expire of a phone you buy brand new from the carrier and it expire before you even purchase the phone. Never ever again will I buy a galaxy 6s, guess I’ll have to switch carriers and get a new phone
Pros: Lightweight
Cons: Did not meet expectations, Poor quality
No, I would not recommend this to a friend.
Features
4
Performance
1
Design
5
Value
1
Written by a customer while visiting Samsung US