Customer reviews from Samsung US
Samsung - Galaxy S6 4G with 64GB Memory Cell Phone (Unlocked)
Average customer rating
4.6
(1,975 Reviews)
Rating breakdown 1,975 reviews
5 Stars
1,344
4 Stars
512
3 Stars
77
2 Stars
19
1 Star
23
95%of customers recommend this product.
(
1,836 out of
1,940)
Customer Reviews for Samsung - Galaxy S6 4G with 64GB Memory Cell Phone (Unlocked)
Customer Rating
1
Too Many Bugs
on October 7, 2015
Posted by: Shia8300
from NJ
Expertise:Expert
Upgraded to the S6 edge. Updated software and still many glitches. Dropped calls (had strong signal, was not an issue with the carrier). Phone froze constantly. Applications would close out unexpectedly. I had to redraft emails- it interfered with work. Store accommodated me by exchanging for another new S 6 edge. I've had this phone for almost 2 weeks and experiencing even worse glitches than the first phone. Constant freezing, phone rings and phone won't allow me to answer. I have to restart the phone multiple times per day. Returning it tomorrow for a different phone. Very disappointed. I am an Samsung S fan!
Pros: Realistic color, Bright display, Lightweight
Cons: Poor quality, Did not meet expectations, glitches, freezes, minimal alarm clock settings
No, I would not recommend this to a friend.
Features
3
Performance
1
Design
5
Value
1
Written by a customer while visiting Samsung US
Customer Rating
5
Great but I thought it was better.
on October 7, 2015
Posted by: Sean2223
from Bronx, New York
Expertise:Intermediate
I thought with an exynos 64 bit octo core chip that there were going to be no lag at all what so ever but I was wrong. Without even downloading any apps yet the phone took up more than 65% of my ram. It wasn't slow but displayed a lot of lag from time to time. The 2k screen is gorgeous but the batterylife is really bad. My battery runs out in about 4 hours and that's online Internet browsing not playing any games. The camera is amazing and takes really good photos. The speaker loud but the fingerprint reader is not as responsive as I would like it to be. I registered both my thumbs, twice, and it either takes time or there was no match. The overall design of the phone is the best I ever saw on any smartphone ever and is what influenced my choice along with the 577 ppi screen to get this phone. I would rate it a 9 out of 10. It didn't reach my expectations but is still an overall great phone
Pros: Realistic color, Bright display, Built-in speakers, Durable, Lightweight
Cons: Did not meet expectations
I would recommend this to a friend!
Features
4
Performance
4
Design
5
Value
3
Written by a customer while visiting Samsung US
Customer Rating
5
Love my S6
on October 7, 2015
Posted by: kizen74
I've always tried to be up to date with the latest mobile technology, changing my phone every 2 years and getting the "best" available in the market.
I went with different brands and was never fully satisfied until I got my first Samsung - first the S4 and now the S6.
Have no complaints except that the price is high - although other phones are just as high priced and don't deliver the same performance.
On the other hand, no pun intended, my hands might be a little small for the phone, since the size of the phone is just great - but I can handle it.
Pros: Bright display, fast, reliable, camera
Cons: price
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Upgraded from S5 to S6
on October 7, 2015
Posted by: vm1colorado
from Colorado, USA
Expertise:Expert
So glad I upgraded it. Loving the new wireless charger and Samsung Pay.
Pros: Bright display
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Ok, do not like the fact it does not accept an SD card
on October 6, 2015
Posted by: SamsungPanda
from Isabella Lake, California, USA
Expertise:Intermediate
After having the phone for a week I already had to take it back to be fixed because Google Play services had stopped working, after trouble shooting and wiping all system cache and everything else it still would not work, Google had to be completely removed and re-downloaded to the device, it was a huge pain and I had to drive an hour to have it done. I have owned the Galaxy S1, S3 & S4 prior to this and never had these problems. I am also disappointed in the fact I cannot add an SD card to save things. Not overly impressed with the camera for pictures of my kids sports, the s4's camera took better action photos, although the select focus option on close up items is pretty cool. I am impressed with the battery life of the phone & the charging speed.
Pros: Bright display, Lightweight
Cons: Did not meet expectations, no sd slot, camera's action capabilities
I would recommend this to a friend!
Features
4
Performance
3
Design
4
Value
2
Written by a customer while visiting Samsung US
Customer Rating
5
Battery performance
on October 6, 2015
Posted by: 1Kel
from Ohio, USA
Expertise:Intermediate
I LOVE LOVE LOVE my S6 . The only thing I really would like to see changed is the battery. I have never had a phone that sucks so much power and drains in 8 hours (and I do not use my phone all the time)
Pros: Bright display, Built-in speakers, Durable, Lightweight
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Fast, sleek phone but missing expandable memory
on October 6, 2015
Posted by: BlueRedGrey
Expertise:Intermediate
I upgraded from a Galaxy S4 to a Galaxy S6 rather reluctantly (only because my S4 had water damage and stopped charging). However, the S6 is an excellent phone. It is so fast and smooth, and using it is a breeze. Samsung got rid of a lot of the bloatware and built up interface, so the look and feel is much more smooth and more true to the Android operating system. The design is fantastic, and the phone feels great in my hand. Also, the screen is unbelievable, even when considerably dimmed to preserve battery life.
My biggest issue is the battery and storage. The battery life itself is much lower than the battery in my S4, and I find myself charging it at least once during the day (although it does charge much more quickly than the S4 did). Also, I'm disappointed that Samsung eliminated the removable battery and expandable storage slot. Because I couldn't add a new microSD memory card, I had to buy a higher GB phone to make sure I had space for all my photos, music, etc, which increased my overall costs. Also, being able to remove the battery made me feel better about any potential issues that may arise.
Pros: Realistic color, Bright display, Built-in speakers, Durable, Lightweight
Cons: lack of removable battery, lack of external memory card option, poor battery life
I would recommend this to a friend!
Features
5
Performance
4
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
this phone is great but a lot of problems
on October 6, 2015
Posted by: richm15
Expertise:Expert
This is my 3rd phone in the last 6 months because it just stopped working, and the front camera had blue dots on it. I love it, but I've never had to return a phone this many times.
Pros: Realistic color, Bright display, Durable, Lightweight
Cons: Poor quality, malfunctions
I would recommend this to a friend!
Features
3
Performance
2
Design
5
Value
3
Written by a customer while visiting Samsung US