Customer reviews from frigidaire.com
Frigidaire - 13 Cu. Ft. Garage Ready Convertible Upright Freezer - Fingerprint-Resistant Stainless Steel Look
Average customer rating
4.9
(8,020 Reviews)
Rating breakdown 8,020 reviews
5 Stars
7,132
4 Stars
732
3 Stars
76
2 Stars
19
1 Star
61
Customer Reviews for Frigidaire - 13 Cu. Ft. Garage Ready Convertible Upright Freezer - Fingerprint-Resistant Stainless Steel Look
Customer Rating
5
13Cu. Ft. Freezer
on February 10, 2026
Posted by: Bobcat1958
[This review was collected as part of a promotion.] Exactly what I was looking for with all the options that I needed.
Response from frigidaire.comBy Reed, Online Outreach Specialist, February 11, 2026
Hi Bobcat1958,
Thank you for sharing your feedback! We’re so glad to hear your appliance has exactly the options you were looking for — that’s wonderful to know.
If you ever have any questions or need assistance, feel free to reach out to us via live chat at Frigidaire.com or call us at 1-800-374-4432, Monday–Friday, 8:30am–8pm ET. We’re always happy to help!
— Reed
Thank you for sharing your feedback! We’re so glad to hear your appliance has exactly the options you were looking for — that’s wonderful to know.
If you ever have any questions or need assistance, feel free to reach out to us via live chat at Frigidaire.com or call us at 1-800-374-4432, Monday–Friday, 8:30am–8pm ET. We’re always happy to help!
— Reed
Written by a customer while visiting frigidaire.com
Customer Rating
5
So far so good!
on February 10, 2026
Posted by: BekintheBoonies
[This review was collected as part of a promotion.] This freezer replaces a 35-year-old one which was dying by choking on its own frost, so it's not really fair to compare them. It's perfect for our relatively small space to put it. I wish I could review this when we get our next electricity bill after a full month of operation...then I will have more to say. But it has a lot of room for a small-midsize freezer, it runs quietly, and its green light showing proper function is very nice.
Response from frigidaire.comBy Patrick, Online Outreach Specialist, February 11, 2026
Hi Bekah! Thank you for sharing your feedback! We’re glad to hear that your new freezer fits perfectly in your space, runs quietly, and provides ample storage for your needs.
We understand wanting to see the impact on your energy usage over time — it’s great that the green light feature gives you peace of mind that it’s functioning properly. We appreciate you choosing Frigidaire and look forward to hearing more about your experience as you continue using it!
If you need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
We understand wanting to see the impact on your energy usage over time — it’s great that the green light feature gives you peace of mind that it’s functioning properly. We appreciate you choosing Frigidaire and look forward to hearing more about your experience as you continue using it!
If you need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
5
Never Thought I'd Love A Freezer
on February 11, 2026
Posted by: Abrusk
[This review was collected as part of a promotion.] But here I am. We love this freezer! It's our first upright freezer and it is a total game-changer. We're not digging in a deep freezer to find old food we froze and things don't get lost or forgotten about -- everything is within reach, visible and easily accessible. It's super quiet and fits juuust right in our basement (and the door can swing open either way which is so helpful) and has so much room! Never going back to a deep freezer -- this is the way to go!
Response from frigidaire.comBy Christian, Online Outreach Specialist, February 12, 2026
We love hearing this—thank you! Upright freezers really are a game-changer for organization and accessibility, and we’re so glad you’re enjoying the visibility and convenience. No more digging to the bottom for forgotten items!
It’s great to hear it fits perfectly in your space and that the reversible door worked out so well. Thanks for sharing your experience—and welcome to team upright freezer! Should you have any additional questions or concerns, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best Regards
-Christian
It’s great to hear it fits perfectly in your space and that the reversible door worked out so well. Thanks for sharing your experience—and welcome to team upright freezer! Should you have any additional questions or concerns, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best Regards
-Christian
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great
on February 11, 2026
Posted by: Romelfox
[This review was collected as part of a promotion.] Very good. No problems.
Response from frigidaire.comBy Sam, Online Outreach Specialist, February 12, 2026
Hello Romelfox!
Thank you for your feedback on your Frigidaire 13 Cu. Ft. Garage Ready Upright Freezer (model FFFU13F2VW)! We’re glad to hear it’s working well for you with no issues. We appreciate your support and hope it continues to serve your freezer needs reliably!
If you ever have any questions or need assistance in the future, please do not hesitate to connect with us via live chat or by phone at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist. ~Sam
Thank you for your feedback on your Frigidaire 13 Cu. Ft. Garage Ready Upright Freezer (model FFFU13F2VW)! We’re glad to hear it’s working well for you with no issues. We appreciate your support and hope it continues to serve your freezer needs reliably!
If you ever have any questions or need assistance in the future, please do not hesitate to connect with us via live chat or by phone at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist. ~Sam
Written by a customer while visiting frigidaire.com
Customer Rating
5
Perfect Garage Freezer!
on February 12, 2026
Posted by: Laurenbee
Within minutes, this unit was cold and getting ready to combat the elements of our garage. It’s sleek and cleanly designed on the inside, and Frigidaire’s exterior stainless steel look is always the best. I especially continue to love that there isn’t a protruding handle, it’s flush to the door and opens on the side. A nice design feature for smaller spaces. I can see a lot of extra storage for frozen goods but also in summer when hosting parties being able to use it as a refrigerator. Very excited about this!
Response from frigidaire.comBy Ruth, Online Outreach Specialist, February 13, 2026
Hi, thank you for the wonderful review!
We’re thrilled to hear your new unit cooled down so quickly and is already ready to take on the garage environment. It’s great to know you’re enjoying the sleek interior layout and the stainless steel exterior — along with the flush handle design, which really does make a difference in tighter spaces.
We love that you’re planning to take advantage of the flexible storage too, especially for entertaining and seasonal use. That versatility is exactly what this unit was designed for!
Thank you again for choosing Frigidaire. We’re excited to be part of your home.
For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
We’re thrilled to hear your new unit cooled down so quickly and is already ready to take on the garage environment. It’s great to know you’re enjoying the sleek interior layout and the stainless steel exterior — along with the flush handle design, which really does make a difference in tighter spaces.
We love that you’re planning to take advantage of the flexible storage too, especially for entertaining and seasonal use. That versatility is exactly what this unit was designed for!
Thank you again for choosing Frigidaire. We’re excited to be part of your home.
For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5
on February 13, 2026
Posted by: C Sanchez
[This review was collected as part of a promotion.] I love it. Love the light that I did not have with the old one...frost free hooray! It freezes my food like rocks, love that too! I shouldn't have waited so long to get it.
Response from frigidaire.comBy Maico, Online Outreach Specialist, February 16, 2026
Hi C Sanchez, we’re so glad to hear that you love your new freezer! It’s great that the added light and frost-free feature are making a difference, and that your food is freezing perfectly. We’re happy it’s exceeding your expectations. Sometimes, it really is worth the wait!
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or reach out to our Customer Support team by dialing 1-800-374-4432. We’re available Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you, and have a fantastic rest of your day!
– Maico
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or reach out to our Customer Support team by dialing 1-800-374-4432. We’re available Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you, and have a fantastic rest of your day!
– Maico
Written by a customer while visiting frigidaire.com
Customer Rating
5
on February 13, 2026
Posted by: Pop7
[This review was collected as part of a promotion.] Working great so far! Only had it for 3 weeks
Response from frigidaire.comBy Reed, Online Outreach Specialist, February 16, 2026
Hi Pop7,
Thank you for sharing your feedback on your FFFU13F2VV! We’re so glad to hear it’s working great so far. Even after just a few weeks, it’s always nice to know everything is performing as expected.
If you ever have any questions or need assistance down the road, please feel free to connect with us via Live Chat at Frigidaire.com or call 1-800-374-4432, Monday–Friday, 8:30 AM – 8 PM ET. We’re always happy to help.
— Reed
Thank you for sharing your feedback on your FFFU13F2VV! We’re so glad to hear it’s working great so far. Even after just a few weeks, it’s always nice to know everything is performing as expected.
If you ever have any questions or need assistance down the road, please feel free to connect with us via Live Chat at Frigidaire.com or call 1-800-374-4432, Monday–Friday, 8:30 AM – 8 PM ET. We’re always happy to help.
— Reed
Written by a customer while visiting frigidaire.com
Customer Rating
5
Stand-up freezer
on February 15, 2026
Posted by: Rambo1976
[This review was collected as part of a promotion.] Excellent freezer. Could use some kind of a ledge on the wire rack to keep items from sliding off
Response from frigidaire.comBy Patrick, Online Outreach Specialist, February 17, 2026
Hi Rambo! Thank you for sharing your feedback!
We’re glad to hear that you’re enjoying your freezer from Frigidaire and that it’s meeting your storage needs. We also appreciate your suggestion about adding a ledge on the wire racks to help keep items from sliding—practical ideas like yours are very valuable and are shared with our product team for consideration in future designs.
Thank you again for taking the time to provide your input and for choosing Frigidaire. Your insights help us continue improving our products! If you need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
We’re glad to hear that you’re enjoying your freezer from Frigidaire and that it’s meeting your storage needs. We also appreciate your suggestion about adding a ledge on the wire racks to help keep items from sliding—practical ideas like yours are very valuable and are shared with our product team for consideration in future designs.
Thank you again for taking the time to provide your input and for choosing Frigidaire. Your insights help us continue improving our products! If you need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
Written by a customer while visiting frigidaire.com