Customer reviews from frigidaire.com
Frigidaire - 13 Cu. Ft. Garage Ready Convertible Upright Freezer - Fingerprint-Resistant Stainless Steel Look
Average customer rating
4.9
(440 Reviews)
Rating breakdown 440 reviews
5 Stars
394
4 Stars
39
3 Stars
4
2 Stars
0
1 Star
3
Customer Reviews for Frigidaire - 13 Cu. Ft. Garage Ready Convertible Upright Freezer - Fingerprint-Resistant Stainless Steel Look
Customer Rating
5
Medium size freezer
on August 18, 2026
Posted by: Wrd5425
[This review was collected as part of a promotion.] Has all of our needed options: garage ready, energy star, frost free. Replaced 40 year-old larger freezer. We downsized to this smaller 13 c.f. upright unit. New unit fits nicely in our garage and so far it is operating well.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, August 21, 2026
Hi there. Thank you for sharing! We’re glad to hear your new Frigidaire freezer has all the features you need and fits nicely in your garage. It’s great to know the smaller footprint is working well for your space and that the unit is performing reliably so far. We truly appreciate your choosing Frigidaire!
If you need any assistance, please feel free to connect with us via Live Chat at Frigidaire.com or by phone at 800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
If you need any assistance, please feel free to connect with us via Live Chat at Frigidaire.com or by phone at 800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5
Garage Ready Freezer
on August 17, 2026
Posted by: Dont want a nickname
[This review was collected as part of a promotion.] Love it! Especially since it is frost free.
Response from frigidaire.comBy Patrick, Online Outreach Specialist, August 18, 2026
Hi Dont want a nickname!
Thank you for sharing your feedback! We’re delighted to hear that you love your new Frigidaire garage-ready freezer, especially the convenience of its frost-free design.
If you ever need any assistance or have questions about your freezer, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Thank you for sharing your feedback! We’re delighted to hear that you love your new Frigidaire garage-ready freezer, especially the convenience of its frost-free design.
If you ever need any assistance or have questions about your freezer, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
5
Upright Choice
on August 17, 2026
Posted by: Mingo21
[This review was collected as part of a promotion.] The freezer has plenty of space for all our needs. The illuminated power light is a good accessory.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, August 21, 2026
Hi there. Thank you for sharing! We’re glad to hear your Frigidaire freezer provides plenty of space for your needs and that you’re enjoying the convenience of the illuminated power light. We truly appreciate your choosing Frigidaire!
If you need any assistance, please feel free to connect with us via Live Chat at Frigidaire.com or by phone at 800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
If you need any assistance, please feel free to connect with us via Live Chat at Frigidaire.com or by phone at 800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
4
Save us in nick of time!
on August 16, 2026
Posted by: Philly Red
[This review was collected as part of a promotion.] Our big upright freezer saw its last days and we had to buy a new freezer. Our prior freezer was a Frigidaire, which we purchased in 2004. We were able to purchase a new upright freezer in no time. Setup was quick and easy. We were able to start returning our items back to the new freezer in recommended time. It’s a little smaller than our previous one but we are happy with it.
Response from frigidaire.comBy Patrick, Online Outreach Specialist, August 17, 2026
Hi Philly Red!
Thank you for sharing your experience with your new Frigidaire upright freezer! We’re delighted to hear that the setup was quick and easy and that your new freezer came through when you needed it most. It also means a lot to know you’ve trusted Frigidaire since 2004.
We’re happy to hear you’re pleased with your new freezer. If you need any type of assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Thank you for sharing your experience with your new Frigidaire upright freezer! We’re delighted to hear that the setup was quick and easy and that your new freezer came through when you needed it most. It also means a lot to know you’ve trusted Frigidaire since 2004.
We’re happy to hear you’re pleased with your new freezer. If you need any type of assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
4
Cold. Quiet. Hard to open.
on August 16, 2026
Posted by: Luke1556
[This review was collected as part of a promotion.] Love almost everything about this freezer. It keeps our foods frozen. It’s whisper quiet. But the door seal magnets: TOO MUCH!
Response from frigidaire.comBy Reed, Online Outreach Specialist, August 18, 2026
Hi Luke1556, thank you for taking the time to share your detailed feedback. We're glad to hear that you're enjoying your Frigidaire Garage Ready Upright Freezer, especially its ability to keep food frozen and its quiet operation.
We're sorry, however, to hear that the door is difficult to open because the magnetic seal feels too strong. A strong door seal helps maintain the freezer's temperature, but we understand that it can be frustrating when the door requires more effort to open than expected.
We appreciate your comments regarding the door seal and overall user experience. Your feedback is valuable.
If you have any questions or need assistance with your freezer or door seal, please connect with us through live chat at Frigidaire.com or call us at 1-800-374-4432, Monday–Friday, 8:30 AM–8:00 PM ET. We'd be happy to help. — Reed
We're sorry, however, to hear that the door is difficult to open because the magnetic seal feels too strong. A strong door seal helps maintain the freezer's temperature, but we understand that it can be frustrating when the door requires more effort to open than expected.
We appreciate your comments regarding the door seal and overall user experience. Your feedback is valuable.
If you have any questions or need assistance with your freezer or door seal, please connect with us through live chat at Frigidaire.com or call us at 1-800-374-4432, Monday–Friday, 8:30 AM–8:00 PM ET. We'd be happy to help. — Reed
Written by a customer while visiting frigidaire.com
Customer Rating
5
A Great Replacement!
on August 15, 2026
Posted by: Dottie V
[This review was collected as part of a promotion.] I love my new Frigidaire freezer! It’s compact, yet still holds a great deal of food while saving energy.
Response from frigidaire.comBy Angel, Online Outreach Specialists, August 17, 2026
Hi, Dottie V! Thank you for sharing your review! We’re delighted to hear that you’re loving your new Frigidaire Upright Freezer. It’s wonderful to know that its compact design, spacious storage, and energy-saving features are making a great addition to your home. We truly appreciate you choosing Frigidaire!
If you need further assistance, please feel free to contact us via Live Chat at frigidaire.com or call us at 1-800-374-4432 Monday-Friday 8:30 am-8 pm EST, and we’ll be happy to dive right in. -Angel
If you need further assistance, please feel free to contact us via Live Chat at frigidaire.com or call us at 1-800-374-4432 Monday-Friday 8:30 am-8 pm EST, and we’ll be happy to dive right in. -Angel
Written by a customer while visiting frigidaire.com
Customer Rating
5
Very nice freezer
on August 15, 2026
Posted by: Craig63
The freezer is a good value for the price. It’s garage ready with an audible door open and temperature alarm. The green pilot light at floor level allows you to see if power is on to the freezer at a glance.
Response from frigidaire.comBy Rox, Online Outreach Specialist, August 17, 2026
Hi, Craig63! Thank you for sharing your wonderful feedback! We're glad to hear you're pleased with the value and garage-ready design of your Frigidaire freezer. It's great to know you're finding the door-open and temperature alarms helpful, and that the green power indicator makes it easy to check that the unit is running at a glance. We truly appreciate you choosing Frigidaire and hope you continue enjoying your freezer for years to come!
If you ever have questions or need assistance, please connect with us via live chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432, Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. We're always happy to help.
-Rox
If you ever have questions or need assistance, please connect with us via live chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432, Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. We're always happy to help.
-Rox
Written by a customer while visiting frigidaire.com
Customer Rating
5
Upright freezer
on August 14, 2026
Posted by: Daughterofzues
[This review was collected as part of a promotion.] Works great and is very light
Response from frigidaire.comBy Maria, Online Outreach Specialist, August 17, 2026
Thank you for taking the time to share your feedback! We’re glad to hear that your new upright freezer is working great and that you appreciate its lightweight design.
We truly appreciate you choosing this appliance and hope it continues to provide reliable and convenient food storage for many years to come.
If you have any questions or need assistance with your freezer, please contact us by phone at 1-800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST, or via Live Chat at Frigidaire.com.
Thank you again for sharing your experience! - Maria
We truly appreciate you choosing this appliance and hope it continues to provide reliable and convenient food storage for many years to come.
If you have any questions or need assistance with your freezer, please contact us by phone at 1-800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST, or via Live Chat at Frigidaire.com.
Thank you again for sharing your experience! - Maria
Written by a customer while visiting frigidaire.com