Customer reviews from frigidaire.com
Frigidaire - 13 Cu. Ft. Garage Ready Convertible Upright Freezer - Fingerprint-Resistant Stainless Steel Look
Average customer rating
4.9
(520 Reviews)
Rating breakdown 520 reviews
5 Stars
465
4 Stars
47
3 Stars
5
2 Stars
0
1 Star
3
Customer Reviews for Frigidaire - 13 Cu. Ft. Garage Ready Convertible Upright Freezer - Fingerprint-Resistant Stainless Steel Look
Customer Rating
5
Great Freezer!
on October 4, 2026
Posted by: KaciB82
[This review was collected as part of a promotion.] So happy with this freezer. Adjustable shelves allow you to hold so much, stays at a great temp in the garage! Highly recommend
Response from frigidaire.comBy Ruth, Online Outreach Specialist, October 8, 2026
Hi there. Thank you for the wonderful feedback! We’re thrilled to hear you’re so happy with your freezer and that the adjustable shelves give you the flexibility and capacity you need. It’s also great to know it’s maintaining a great temperature in your garage. We truly appreciate the recommendation and are happy to have you in the Frigidaire family!
If you need any assistance, please feel free to connect with us via Live Chat at Frigidaire.com or by phone at 800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
If you need any assistance, please feel free to connect with us via Live Chat at Frigidaire.com or by phone at 800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5
on October 3, 2026
Posted by: Fluffer
[This review was collected as part of a promotion.] Working great, lots of room
Response from frigidaire.comBy Angel, Online Outreach Specialists, October 6, 2026
Hi, Fluffer! Thank you for sharing your feedback! We're delighted to hear that your Frigidaire Upright Freezer is working great and providing plenty of storage space for your needs. Having ample room for organizing and storing frozen foods can make a big difference, and we're glad your freezer is delivering the convenience and performance you were looking for. Thank you for choosing Frigidaire and for taking the time to share your experience.
If you need further assistance, please feel free to contact us via Live Chat at frigidaire.com or call us at 1-800-374-4432 Monday-Friday 8:30 am-8 pm EST. We appreciate your review and are always here to help you get the most out of your appliance. -Angel
If you need further assistance, please feel free to contact us via Live Chat at frigidaire.com or call us at 1-800-374-4432 Monday-Friday 8:30 am-8 pm EST. We appreciate your review and are always here to help you get the most out of your appliance. -Angel
Written by a customer while visiting frigidaire.com
Customer Rating
5
Freezer looks and works great!
on October 2, 2026
Posted by: Jjett
[This review was collected as part of a promotion.] So far so good. I like the shelving and the alarm feature is nice especially when our last freezer failed and we lost all of our food because we didn't have an alarm.
Response from frigidaire.comBy Rox, Online Outreach Specialist, October 6, 2026
Thank you, Jjett! We’re so glad to hear your new Frigidaire freezer is working well and that you’re enjoying the shelving and alarm feature. It’s great to know those thoughtful details are giving you added convenience and peace of mind. We hope you continue to enjoy your freezer!
If you ever have questions or need further assistance, connect with us via live chat at www.frigidaire.com, or call our Customer Care Team at 1-800-374-4432, Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we’ll be happy to assist in any way we can.
– Rox
If you ever have questions or need further assistance, connect with us via live chat at www.frigidaire.com, or call our Customer Care Team at 1-800-374-4432, Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we’ll be happy to assist in any way we can.
– Rox
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great freezer
on October 2, 2026
Posted by: Chess1235
[This review was collected as part of a promotion.] Fantastic, efficient and roomy freezer! Able to see what is in there easily! We love it
Response from frigidaire.comBy Rox, Online Outreach Specialist, October 5, 2026
Thank you, Chess1235! We’re thrilled to hear you’re loving your new Frigidaire freezer. It’s wonderful to know the spacious design and easy visibility are making it convenient to keep everything organized and within reach. We truly appreciate you sharing your experience!
If you ever have questions or need further assistance, connect with us via live chat at www.frigidaire.com, or call our Customer Care Team at 1-800-374-4432, Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we’ll be happy to assist in any way we can.
– Rox
If you ever have questions or need further assistance, connect with us via live chat at www.frigidaire.com, or call our Customer Care Team at 1-800-374-4432, Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we’ll be happy to assist in any way we can.
– Rox
Written by a customer while visiting frigidaire.com
Customer Rating
5
Love my new refrigerator!
on October 1, 2026
Posted by: Massgypsy
[This review was collected as part of a promotion.] It is so spacious
Runs very quiet
Runs very quiet
Response from frigidaire.comBy Maico, Online Outreach Specialist, October 5, 2026
Good day, Massgypsy! Frigidaire Response
Thank you so much for sharing your feedback! We’re thrilled to hear that you love your new refrigerator and are enjoying its spacious design and quiet operation. We’re delighted that it’s providing the convenience and comfort you were looking for!
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or contact our Customer Support at 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you, and have a great rest of your day!
- Maico
Thank you so much for sharing your feedback! We’re thrilled to hear that you love your new refrigerator and are enjoying its spacious design and quiet operation. We’re delighted that it’s providing the convenience and comfort you were looking for!
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or contact our Customer Support at 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you, and have a great rest of your day!
- Maico
Written by a customer while visiting frigidaire.com
Customer Rating
5
Freezer
on October 1, 2026
Posted by: Freezestar
[This review was collected as part of a promotion.] Only had it a week and all is great. Perfect size and all
Response from frigidaire.comBy Reed, Online Outreach Specialist, October 2, 2026
Hi Freezestar, thank you for taking the time to share your feedback! We’re delighted to hear that you’re enjoying your new Frigidaire 13 Cu. Ft. Garage Ready Convertible Upright Freezer and that the size is perfect for your needs. We truly appreciate you choosing Frigidaire and sharing your positive experience with us!
If you ever have any questions or need assistance with your freezer or its features, please visit Frigidaire.com to connect with our live chat team or call 1-800-374-4432, Monday–Friday, 8:30am–8pm ET. We’ll be happy to help!
— Reed
If you ever have any questions or need assistance with your freezer or its features, please visit Frigidaire.com to connect with our live chat team or call 1-800-374-4432, Monday–Friday, 8:30am–8pm ET. We’ll be happy to help!
— Reed
Written by a customer while visiting frigidaire.com
Customer Rating
5
Perfect fit for our garage!
on October 1, 2026
Posted by: Allie the mom
[This review was collected as part of a promotion.] We purchased this freezer as a spare one. We like how simple it is, as simple works the best!
Response from frigidaire.comBy Patrick, Online Outreach Specialist, October 1, 2026
Hi Allie the mom!
Thank you for sharing your feedback! We’re so glad to hear that your new freezer is a perfect fit for your garage and that you appreciate its simple, practical design. We’re happy it’s working well for your needs!
If you ever need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Thank you for sharing your feedback! We’re so glad to hear that your new freezer is a perfect fit for your garage and that you appreciate its simple, practical design. We’re happy it’s working well for your needs!
If you ever need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
3
13 cu ft Freezer
on October 1, 2026
Posted by: Terri160
[This review was collected as part of a promotion.] I love Frigidaire appliances! This freezer is a good size and price point. The one problem I have is the door is difficult to open. I have to use two hands, one to hold the freezer the other to pull the door. Because of the difficulty of opening the door I would choose a different model.
Response from frigidaire.comBy Patrick, Online Outreach Specialist, October 2, 2026
Hi Terri160!
Thank you for sharing your feedback and for your continued appreciation of Frigidaire appliances. We’re glad to hear that you’re happy with the freezer’s size and value, but we’re sorry that the door has been difficult to open and has made using the freezer frustrating.
We truly appreciate you bringing this concern to our attention, as feedback like yours helps us identify areas for improvement. If you need any type of assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can.
— Patrick
Thank you for sharing your feedback and for your continued appreciation of Frigidaire appliances. We’re glad to hear that you’re happy with the freezer’s size and value, but we’re sorry that the door has been difficult to open and has made using the freezer frustrating.
We truly appreciate you bringing this concern to our attention, as feedback like yours helps us identify areas for improvement. If you need any type of assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can.
— Patrick
Written by a customer while visiting frigidaire.com