Customer reviews from frigidaire.com
Frigidaire - 13 Cu. Ft. Garage Ready Convertible Upright Freezer - Fingerprint-Resistant Stainless Steel Look
Average customer rating
4.9
(8,020 Reviews)
Rating breakdown 8,020 reviews
5 Stars
7,132
4 Stars
732
3 Stars
76
2 Stars
19
1 Star
61
Customer Reviews for Frigidaire - 13 Cu. Ft. Garage Ready Convertible Upright Freezer - Fingerprint-Resistant Stainless Steel Look
Customer Rating
5
on January 24, 2026
Posted by: Mike2026keepitcold
[This review was collected as part of a promotion.] So far everything is staying frozen, so it’s doing its job
Only had for 2 weeks now so time will tell!
Only had for 2 weeks now so time will tell!
Response from frigidaire.comBy Jessica, Online Outreach Specialist, January 26, 2026
Thank you for sharing your experience! We’re glad to hear your freezer is keeping everything frozen and doing its job so far. We appreciate you choosing Frigidaire and hope it continues to meet your needs for years to come! If you will need assistance in the future, please don’t hesitate to reach out to us via call at 1‑800‑374‑4432, Monday–Friday, 8:30 AM to 8:00 PM EST. Wishing you all the very best. - Jessica
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great freezer
on January 24, 2026
Posted by: Dave99999
[This review was collected as part of a promotion.] The freezer looks great and was easy to set up. It’s been keeping the food frozen and no frost
Response from frigidaire.comBy Patrick, Online Outreach Specialist, January 27, 2026
Hi Dave! We’re glad to hear your freezer looks great, was easy to set up, and is keeping your food perfectly frozen with no frost. Thank you for sharing your positive experience!
If you need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
If you need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
5
Im sure its great!
on January 24, 2026
Posted by: Droddman
[This review was collected as part of a promotion.] Still in the box, was on sale. Had to grab it. Im sure its exactly what a 13cu ft vertical freezer is supposed to be
Response from frigidaire.comBy Ruth, Online Outreach Specialist, January 27, 2026
Hi there. We’re glad you were able to take advantage of the sale! A 13 cu. ft. upright freezer is a great size, and we’re confident it will meet your needs once it’s set up and in use.
If you have any questions during installation or after you get it running, our Customer Care team is available Monday–Friday, 8:30 a.m.–8:00 p.m. ET at 1-800-374-4432 or via live chat on our website.
Best Regards,
Ruth
If you have any questions during installation or after you get it running, our Customer Care team is available Monday–Friday, 8:30 a.m.–8:00 p.m. ET at 1-800-374-4432 or via live chat on our website.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5
Upright freezer
on January 24, 2026
Posted by: Berryminit
[This review was collected as part of a promotion.] So far its been working great. Its only been a week. Ill repost if anything changes.
Response from frigidaire.comBy Rox, Online Outreach Specialist, January 27, 2026
Hi, Berryminit! We’re glad to hear your Frigidaire upright freezer is working great so far! Thank you for sharing your experience, and we appreciate your willingness to keep us updated. If you ever have questions or need assistance, connect with us via live chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432, Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
-Rox.
-Rox.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Strong and quiet
on January 25, 2026
Posted by: Lexa1212
[This review was collected as part of a promotion.] Wow what a great freezer. Lots of room so many shelves to keep things sorted. The door has many shelves for smaller packages. Freezing happens quite quickly.
Response from frigidaire.comBy Patrick, Online Outreach Specialist, January 26, 2026
Hi Lexa! Wow indeed! 😄 Thank you for the fantastic feedback. We’re thrilled to hear how much you’re enjoying the freezer’s spacious design and smart shelving—it’s great to know everything is easy to organize and access. Fast freezing is definitely a big plus, too!
We really appreciate you taking the time to share your experience and hope your freezer continues to perform beautifully for you. If you need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
We really appreciate you taking the time to share your experience and hope your freezer continues to perform beautifully for you. If you need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
5
Love Our New Freezer
on January 26, 2026
Posted by: GN 53
[This review was collected as part of a promotion.] The compressor on our old chest freezer went out so we started shopping for a new freezer we could put in our garage. We wanted an upright freezer that wasn't too big and one that we didn't have to manually defrost. We found the Frigidaire 13 cu ft garage ready upright freezer and it is perfect! It has plenty of room and we love the adjustable shelves as well as the shelves in the door. The light is plenty bright so it's easy to find what we are looking for. It was a great buy!
Response from frigidaire.comBy Christian, Online Outreach Specialist, January 27, 2026
Thank you so much for sharing your experience! We’re glad to hear the Frigidaire 13 cu. The upright 5 ft. freezer has been a great fit for your garage, and you’re enjoying the adjustable shelving, door storage, and bright interior lighting. It’s great to know it’s providing the space and convenience you were looking for.
We appreciate you choosing Frigidaire and taking the time to leave such a kind review. Enjoy your new freezer! Should you have any additional questions or concerns, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best Regards,
Christian
We appreciate you choosing Frigidaire and taking the time to leave such a kind review. Enjoy your new freezer! Should you have any additional questions or concerns, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best Regards,
Christian
Written by a customer while visiting frigidaire.com
Customer Rating
5
Perfect garage freezer
on January 27, 2026
Posted by: LinRB
[This review was collected as part of a promotion.] The size of this freezer is perfect and it holds all of my frozen meals. I like that it is an upright freezer so I can see all of my frozen items without stooping or moving items around.
Response from frigidaire.comBy John, Online Outreach Specialist, January 27, 2026
Hi, LinRB. Thank you for taking the time to share your feedback. We’re glad to hear that the freezer size is a perfect fit for your needs and that the upright design makes it easy to access and organize your frozen items.
Should you require any assistance or have any questions in the future, please do not hesitate to contact us via Live Chat at www.frigidaire.com or by phone at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. It would be our pleasure to assist you.
Thank you once again for your support. -John
Should you require any assistance or have any questions in the future, please do not hesitate to contact us via Live Chat at www.frigidaire.com or by phone at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. It would be our pleasure to assist you.
Thank you once again for your support. -John
Written by a customer while visiting frigidaire.com
Customer Rating
5
Upright Freezer
on January 27, 2026
Posted by: Steph26
[This review was collected as part of a promotion.] Love having this Frigidaire upright freezer. It’s roomy , and love that you can see everything you have . Works great
Response from frigidaire.comBy Jessica, Online Outreach Specialist, January 28, 2026
Thank you for sharing your feedback! We’re delighted to hear that you’re enjoying your 13 Cu. Ft. garage-ready upright freezer.
It’s great to know that the freezer is roomy, easy to organize, and that you can quickly see everything inside. We’re also glad to hear it’s working well for you.
Thank you for choosing Frigidaire, and we hope it continues to meet your needs for years to come! If you will need assistance in the future, please don’t hesitate to reach out to us via call at 1‑800‑374‑4432, Monday–Friday, 8:30 AM to 8:00 PM EST. Wishing you all the very best. - Jessica
It’s great to know that the freezer is roomy, easy to organize, and that you can quickly see everything inside. We’re also glad to hear it’s working well for you.
Thank you for choosing Frigidaire, and we hope it continues to meet your needs for years to come! If you will need assistance in the future, please don’t hesitate to reach out to us via call at 1‑800‑374‑4432, Monday–Friday, 8:30 AM to 8:00 PM EST. Wishing you all the very best. - Jessica
Written by a customer while visiting frigidaire.com