Customer reviews from frigidaire.com
Frigidaire - 13 Cu. Ft. Garage Ready Convertible Upright Freezer - Fingerprint-Resistant Stainless Steel Look
Average customer rating
4.9
(8,020 Reviews)
Rating breakdown 8,020 reviews
5 Stars
7,132
4 Stars
732
3 Stars
76
2 Stars
19
1 Star
61
Customer Reviews for Frigidaire - 13 Cu. Ft. Garage Ready Convertible Upright Freezer - Fingerprint-Resistant Stainless Steel Look
Customer Rating
5
New Frigidaire Freezer
on January 20, 2026
Posted by: Mr DJD
[This review was collected as part of a promotion.] Just bought this freezer and it seems to be working great. The items we placed in it were quickly frozen.
Response from frigidaire.comBy John, Online Outreach Specialist, January 20, 2026
Hello, Mr DJD. Thank you so much for your kind words! We're delighted to hear that you liked our product. Please rest assured that we will continue to seek out opportunities to meet and exceed your needs. Should you need any assistance, don’t hesitate to reach out to us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday through Friday, 8:30 a.m.–8 p.m. EST. We’re always happy to help! -John
Written by a customer while visiting frigidaire.com
Customer Rating
5
on January 20, 2026
Posted by: Chelle89
[This review was collected as part of a promotion.] love my new freezer
Response from frigidaire.comBy Reed, Online Outreach Specialist, January 21, 2026
Thank you for sharing your feedback! We’re so glad to hear that you love your new freezer. If you need any assistance or have any questions, please feel free to contact us via Live Chat at Frigidaire.com or by calling 1‑800‑374‑4432, Monday–Friday, 8:30 a.m.–8:00 p.m. ET, and Saturday 9:00 a.m.–6:00 p.m. ET.
– Reed
– Reed
Written by a customer while visiting frigidaire.com
Customer Rating
5
Basement Upright Freezer
on January 21, 2026
Posted by: senray61
[This review was collected as part of a promotion.] Love our new freezer. The green light which shines on the floor is a great way to confirm it is running and I like the alarm feature if door is left open. Very roomy and easy to see what is being stored.
Response from frigidaire.comBy Christian, Online Outreach Specialist, January 21, 2026
Thank you for sharing your experience! We’re glad to hear you’re loving your new freezer and finding the green indicator light and door-open alarm helpful. It’s great to know you’re enjoying the roomy design and clear visibility for stored items. We appreciate your feedback, and thank you for choosing our product! Should you have any additional questions or concerns, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best Regards
-Christian
Best Regards
-Christian
Written by a customer while visiting frigidaire.com
Customer Rating
5
I love this thing!
on January 22, 2026
Posted by: melamax
[This review was collected as part of a promotion.] What I love about it:
LED interior light- I can see what is in there and easily find what I want.
Adjustable Shelves- to fit everything in there I want to.
Shelves on the door- Brilliant.
Pull our bottom drawer- super convenient.
Green light on the floor - we can see at a glance that all is well, un lie or previous one that had been dead for a day and we had no idea.
LED interior light- I can see what is in there and easily find what I want.
Adjustable Shelves- to fit everything in there I want to.
Shelves on the door- Brilliant.
Pull our bottom drawer- super convenient.
Green light on the floor - we can see at a glance that all is well, un lie or previous one that had been dead for a day and we had no idea.
Response from frigidaire.comBy Maria, Online Outreach Specialist, January 23, 2026
Thank you for sharing your wonderful feedback! We’re thrilled to hear that you’re enjoying your new refrigerator and all the thoughtful features it offers. It’s great to know that the LED interior light, adjustable shelves, door storage, and convenient pull-out bottom drawer are making your daily use easier and more enjoyable. We’re also glad that the green floor indicator gives you peace of mind, letting you know at a glance that everything is functioning properly.
If you have any questions, need tips for maximizing the use of your refrigerator, or require assistance, we encourage you to reach out to us directly. You can connect with our support team through Live Chat at Frigidaire.com, or call us at 1-800-374-4432, Monday through Friday from 8:30 a.m. to 8:00 p.m. EST. Our team is always happy to help ensure your appliance continues to perform at its best.
Thank you again for choosing Frigidaire. We truly appreciate your business and are delighted to hear how much you’re enjoying your new refrigerator! — Maria
If you have any questions, need tips for maximizing the use of your refrigerator, or require assistance, we encourage you to reach out to us directly. You can connect with our support team through Live Chat at Frigidaire.com, or call us at 1-800-374-4432, Monday through Friday from 8:30 a.m. to 8:00 p.m. EST. Our team is always happy to help ensure your appliance continues to perform at its best.
Thank you again for choosing Frigidaire. We truly appreciate your business and are delighted to hear how much you’re enjoying your new refrigerator! — Maria
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great for visual organization
on January 22, 2026
Posted by: Tlovas
[This review was collected as part of a promotion.] This Frigidaire replaced a chest type 5.5 cu. ft. Frigidaire which worked flawlessly for years and continues running. We chose an upright so we could see the frozen foods which is making a tremendous difference. We often forgot about food in the bottom of the chest type unit simply because we could not visualize the food and often expired.
As I said, the Frigidaire chest freezer worked flawlessly for years and continues to run, my wife and I feel being able to visualize the food makes it very convenient and will prevent "forgetting" food hidden at the bottom of the chest type unit.
Response from frigidaire.comBy Reed, Online Outreach Specialist, January 23, 2026
Thank you for sharing your experience with your new Frigidaire upright freezer. We’re glad to hear that your previous chest freezer served you well for many years and continues to run reliably. It’s great to know that the upright design is helping you easily see and access your frozen foods, making meal planning and food management more convenient.
If you need any assistance or have any questions, please feel free to contact us via live chat by visiting our website at Frigidaire.com, or call us at 1-800-374-4432, Monday - Friday, 8:30am – 8pm ET, and Saturday 9am – 6pm ET. - Reed
If you need any assistance or have any questions, please feel free to contact us via live chat by visiting our website at Frigidaire.com, or call us at 1-800-374-4432, Monday - Friday, 8:30am – 8pm ET, and Saturday 9am – 6pm ET. - Reed
Written by a customer while visiting frigidaire.com
Customer Rating
5
Quiet, Comes w/Own Night Light!
on January 23, 2026
Posted by: Greenlight13
[This review was collected as part of a promotion.] Though cost had a lot to do with/purchase, reliability rating was the guiding influence. The freezer is quiet, keeps the food frozen at the right temperature, shelving is well designed. NO NOISE!! That large “you know I’m on” front bottom floor green light is a bit disconcerting at first, but you will know immediately if your electricity goes out even without opening the door!
Response from frigidaire.comBy Maico, Online Outreach Specialist, January 26, 2026
Hello there, Greenlight13! Thank you for sharing your detailed feedback with us! We’re delighted to hear that the freezer’s quiet operation, consistent temperature, and well-designed shelving are meeting your expectations. It’s great to know that the reliability rating guided your purchase and that the product is performing as expected.
We understand your comment about the front bottom green light, it’s designed to provide immediate alerts, and we appreciate your perspective on it. Feedback like yours helps us continue to improve our products.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you, and have a great rest of your day! - Maico
We understand your comment about the front bottom green light, it’s designed to provide immediate alerts, and we appreciate your perspective on it. Feedback like yours helps us continue to improve our products.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you, and have a great rest of your day! - Maico
Written by a customer while visiting frigidaire.com
Customer Rating
5
on January 23, 2026
Posted by: Jam147
[This review was collected as part of a promotion.] Very nice freezer…love the warning light and the interior light. When with a small cubic ft freezer than the one we had but can still get everything we had in the old freezer in the new one….Thank you fridgeaireJam147
Response from frigidaire.comBy Ruth, Online Outreach Specialist, January 26, 2026
Hi there. We’re glad to hear you’re enjoying your new freezer! It’s great that the warning and interior lights are helpful and that you’re still able to fit everything from your old freezer despite the smaller size.
If you ever have questions or need assistance, our Customer Care team is available Monday–Friday, 8:30 a.m.–8:00 p.m. ET at 1‑800‑374‑4432 or via live chat on our website.
Best Regards,
Ruth
If you ever have questions or need assistance, our Customer Care team is available Monday–Friday, 8:30 a.m.–8:00 p.m. ET at 1‑800‑374‑4432 or via live chat on our website.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5
on January 24, 2026
Posted by: smoothie people
[This review was collected as part of a promotion.] Good size for my garage and family of 2 , we use a lot of seasonal vegetables and always buy them in bulk. We replaced a full size side by side refrigerator/freezer with it and much nicer having extra freezer storage and easy to organize and access
Response from frigidaire.comBy Reed, Online Outreach Specialist, January 26, 2026
Hello, thank you for sharing your experience with your new refrigerator! We’re glad to hear that its size works well for your garage and family needs, and that the extra freezer storage has made organizing and accessing your seasonal vegetables easier. We appreciate you taking the time to share how it’s helping simplify your food storage.
If you ever have questions or need assistance, please don’t hesitate to reach out via Live Chat at Frigidaire.com or by calling 1‑800‑374‑4432, Monday–Friday, 8:30am–8:00pm ET, and Saturday, 9:00am–6:00pm ET. We’re always happy to help! - Reed
If you ever have questions or need assistance, please don’t hesitate to reach out via Live Chat at Frigidaire.com or by calling 1‑800‑374‑4432, Monday–Friday, 8:30am–8:00pm ET, and Saturday, 9:00am–6:00pm ET. We’re always happy to help! - Reed
Written by a customer while visiting frigidaire.com