Customer reviews from frigidaire.com
Frigidaire - 13 Cu. Ft. Garage Ready Convertible Upright Freezer - Fingerprint-Resistant Stainless Steel Look
Average customer rating
4.9
(8,020 Reviews)
Rating breakdown 8,020 reviews
5 Stars
7,132
4 Stars
732
3 Stars
76
2 Stars
19
1 Star
61
Customer Reviews for Frigidaire - 13 Cu. Ft. Garage Ready Convertible Upright Freezer - Fingerprint-Resistant Stainless Steel Look
Customer Rating
5
My favorite appliance
on November 15, 2025
Posted by: sueprof68
[This review was collected as part of a promotion.] After having a chest freezer for years we FINALLY bought this upright Frigidaire. I LOVE it. You can see what you have. With loads of room. Very quiet. I’m super thrilled with it.
Response from frigidaire.comBy Rox, Online Outreach Specialist, November 17, 2025
Hi, Sueprof68! Thank you for sharing your excitement! We’re thrilled to hear that your new upright Frigidaire freezer has made such a big difference, with plenty of space, quiet operation, and easy visibility. We love hearing when our appliances bring that much joy! If you ever need assistance, you can connect with us via live chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432, Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. We’re always happy to help!
-Rox
-Rox
Written by a customer while visiting frigidaire.com
Customer Rating
5
Upright Freezer Addition
on November 15, 2025
Posted by: Dydee 2
[This review was collected as part of a promotion.] Due to the limited size in my kitchen, I decided to add an upright freezer in my lower level. It has been a great addition and has made life easier. It holds vegetables from my summer garden and sale items from the grocery store. Items from a grocery trip can be easily stored until needed. A feature I really like is the green light on the floor letting me know everything is working correctly. Would love to add a 13 cubic foot matching refrigerator next to my freezer. I am very happy with the freezer and its perfect size and dimensions.
Written by a customer while visiting frigidaire.com
Customer Rating
5
on November 16, 2025
Posted by: Beth51
[This review was collected as part of a promotion.] Our Frigidaere is great. We chose the right one
Written by a customer while visiting frigidaire.com
Customer Rating
5
Supplement to Side by Side Frig/Frzr
on November 17, 2025
Posted by: Gravely_guy
[This review was collected as part of a promotion.] We needed some additional freezer space and the Frigidaire 13 cft is just right.
Response from frigidaire.comBy Maria, Online Outreach Specialist, November 18, 2025
Thank you for sharing your experience! We’re glad to hear that this freezer is the perfect fit for your additional freezer space needs. If you have any questions or need further assistance with your freezer, our team is here to help. You can reach us through Live Chat at Frigidaire.com where a representative will be happy to assist you in real time. Alternatively, you can give us a call at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST, and one of our knowledgeable agents will provide the support you need. - Maria
Written by a customer while visiting frigidaire.com
Customer Rating
5
on November 17, 2025
Posted by: Mego1
[This review was collected as part of a promotion.] Perfect size for the two of us. I like that it is automatic defrost.
Response from frigidaire.comBy Angel, Online Outreach Specialists, November 18, 2025
Hi, Mego1! We’re so happy to hear your Frigidaire Upright Freezer is just the right size for the two of you! It’s great to know the automatic defrost feature is a plus. Should you need anything in the future, please reach out via Live Chat at frigidaire.com or call 1-800-374-4432 Monday–Friday, 8:30 am–8 pm EST, and we’ll dive right in. – Angel
Written by a customer while visiting frigidaire.com
Customer Rating
5
Perfect
on November 19, 2025
Posted by: WildChildDF
[This review was collected as part of a promotion.] Works great. Does the intended job.
Response from frigidaire.comBy Angel, Online Outreach Specialists, November 20, 2025
Hi, WildChildDF! Thank you for sharing your experience with your Frigidaire Upright Freezer! We’re delighted it’s performing well for you. Should you need any support, please contact us via Live Chat at frigidaire.com or call 1-800-374-4432 Monday–Friday, 8:30 AM–8 PM EST. – Angel
Written by a customer while visiting frigidaire.com
Customer Rating
1
Stops working after 5 days
on November 19, 2025
Posted by: MochaO
[This review was collected as part of a promotion.] The freezer stopped working after 5 days. The temperature increased too high and the food all melted. The "status" LED is always green and is a false sense of security.
Response from frigidaire.comBy Maria, Online Outreach Specialist, November 20, 2025
We’re very sorry to hear about the issues you’ve experienced with your freezer and understand how upsetting it must be to lose food so quickly. While we were unable to locate any records pertaining to your concern based on the information provided, we want to ensure that your freezer functions safely and as designed.
To help resolve this matter as quickly as possible, we kindly ask that you reach out to us directly. You can connect with our support team via Live Chat at Frigidaire.com, or by calling 1‑800‑374‑4432, Monday–Friday from 8:30 a.m. to 8:00 p.m. EST. Our team will be happy to review your case, assess potential solutions, and guide you through the next steps to get your appliance working properly. We truly appreciate your patience and the opportunity to assist you. — Maria
To help resolve this matter as quickly as possible, we kindly ask that you reach out to us directly. You can connect with our support team via Live Chat at Frigidaire.com, or by calling 1‑800‑374‑4432, Monday–Friday from 8:30 a.m. to 8:00 p.m. EST. Our team will be happy to review your case, assess potential solutions, and guide you through the next steps to get your appliance working properly. We truly appreciate your patience and the opportunity to assist you. — Maria
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great for a Small Household
on November 20, 2025
Posted by: Allie_B
[This review was collected as part of a promotion.] After limping along an unrepairable basement freezer from another brand for a few years, I finally threw in the towel and bought this one after a lot research. I could not be more thrilled with the decision. The freezer is just the right size for a small household looking for overflow freezer space. So far, the freezer has been working very well and I have high hopes it will last for a long time.
Written by a customer while visiting frigidaire.com