Customer reviews from frigidaire.com
Frigidaire - 13 Cu. Ft. Garage Ready Convertible Upright Freezer - Fingerprint-Resistant Stainless Steel Look
Average customer rating
4.9
(8,023 Reviews)
Rating breakdown 8,023 reviews
5 Stars
7,134
4 Stars
733
3 Stars
76
2 Stars
19
1 Star
61
Customer Reviews for Frigidaire - 13 Cu. Ft. Garage Ready Convertible Upright Freezer - Fingerprint-Resistant Stainless Steel Look
Customer Rating
5
13 cubic Freezer
on August 31, 2025
Posted by: Beve me
[This review was collected as part of a promotion.] My new freezer is very quite running. There is a green light under the door that verifies it is running. It's taller and thinner with more shelves so items aren't hidden behind other items.. Very Happy with my purchase.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Garage-Ready Freezer
on September 1, 2025
Posted by: Betty6328
Last freezer lasted since 2003, so I was happy to see a slightly smaller version of same.
Response from frigidaire.comBy Jessica, Online Outreach Specialist, September 3, 2025
Thank you for your feedback! We’re glad to hear that your new freezer is a great fit and that it matches your previous one, which served you well for so many years. It’s always great to find a replacement that works just as well. If you have any questions or need assistance in the future, please don't hesitate to call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great freezer.
on September 1, 2025
Posted by: Angieu25
[This review was collected as part of a promotion.] This is our second freezer. The first was through a 23 inch flood, once it dried out it continued to run for 2 more years.
Hoping this freezer holds up better than the last one.
Hoping this freezer holds up better than the last one.
Response from frigidaire.comBy Reed, Online Outreach Specialist, September 3, 2025
We’re glad to hear your first freezer served you well even under tough circumstances, and we hope this new one provides you with many reliable years, too! If you ever need assistance, you can connect with us via live chat at Frigidaire.com or call 1-800-374-4432, Monday–Friday, 8:30 a.m. to 8:00 p.m. EST. - Reed
Written by a customer while visiting frigidaire.com
Customer Rating
5
Upright Freezer
on September 2, 2025
Posted by: super22
[This review was collected as part of a promotion.] Love my new freezer, it cooled completely in a short time. Having a large family, it stores almost everything I had. I do have other freezers to hold my veges and chicken. This one is for my beef. Fits perfectly in my basement and looks good. I love it!!!!
Response from frigidaire.comBy Christian, Online Outreach Specialist, September 2, 2025
Thank you for sharing your experience! We’re so happy to hear your new freezer is cooling quickly and fits perfectly in your basement. It sounds like it’s doing a great job keeping all that beef fresh for your large family! We appreciate you choosing Frigidaire and hope it continues to serve you well for years to come. Should you have any additional questions or concerns, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist. Best Regards
-Christian
-Christian
Written by a customer while visiting frigidaire.com
Customer Rating
2
Broken
on September 2, 2025
Posted by: Bubblegum2468
[This review was collected as part of a promotion.] We have had it for a couple months and it keeps unfreezing the top half.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, September 4, 2025
Hi there, We’re sorry to hear about the trouble you’re experiencing with your unit defrosting in the top section. That’s not the performance we want for our customers. Please reach out to our Customer Care Team with your model and serial number so we can review your unit and help resolve the issue as quickly as possible. You can contact us via Live Chat at Frigidaire.com or by calling 800-374-4432 (Mon–Fri, 8:30 a.m.–8:00 p.m. ET). Best Regards, Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5
Frezzer
on September 3, 2025
Posted by: Dmonster41
[This review was collected as part of a promotion.] I love my new frezzer. The storage is plentiful and the door storage is exceptional. I would recommend this frezzercto my friends and family, plus the price was right
Response from frigidaire.comBy Reed, Online Outreach Specialist, September 4, 2025
Thank you for sharing your experience with us. We’re so glad to hear that you love your new freezer, that the storage space and door design are working well for you, and that you feel confident recommending it to friends and family. It’s wonderful to know the value met your expectations too. If you ever have questions or need support, our team is available through live chat at Frigidaire.com or by phone at 1-800-374-4432, Monday through Friday from 8:30 AM to 8:00 PM EST. - Reed
Written by a customer while visiting frigidaire.com
Customer Rating
5
on September 3, 2025
Posted by: 4746
[This review was collected as part of a promotion.] It’s only been a week and so far it’s working great.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Exactly what we needed
on September 3, 2025
Posted by: Ela22
[This review was collected as part of a promotion.] Looks so professional and organized. Wow! Very empressi g.
Written by a customer while visiting frigidaire.com