Customer reviews from frigidaire.com
Frigidaire - 13 Cu. Ft. Garage Ready Convertible Upright Freezer - Fingerprint-Resistant Stainless Steel Look
Average customer rating
4.9
(8,025 Reviews)
Rating breakdown 8,025 reviews
5 Stars
7,136
4 Stars
733
3 Stars
76
2 Stars
19
1 Star
61
Customer Reviews for Frigidaire - 13 Cu. Ft. Garage Ready Convertible Upright Freezer - Fingerprint-Resistant Stainless Steel Look
Customer Rating
5
Frigidaire Freezer
on July 28, 2025
Posted by: Crazydsy
[This review was collected as part of a promotion.] Love the size
Response from frigidaire.comBy Maico, Online Outreach Specialist, July 30, 2025
Thank you, Crazydsy! We're so glad to hear you're loving the size of your Frigidaire appliance. We design our products with space and functionality in mind, so it's great to know it's the right fit for your needs.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. Thank you, and have a great rest of your day! - Maico
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. Thank you, and have a great rest of your day! - Maico
Written by a customer while visiting frigidaire.com
Customer Rating
5
EXACTLY WHAT I WAS LOOKING FOR
on July 29, 2025
Posted by: Tybee Rob
[This review was collected as part of a promotion.] I love, love my new Frigidaire freezer. It has ample room for meat storage. I live rural with no grocery store within 30 minutes of my home, so stocking the freezer comes in very handy. Thank you, Frigidaire.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Standing Freezer
on July 29, 2025
Posted by: Great freeze
[This review was collected as part of a promotion.] I just bought a new standing Frigidaire freezer. I love it and am happy to be able to see all the items easily and It is easy to organize my purchases. It is designed for placement in the garage. May it last a long time.
Response from frigidaire.comBy Maria, Online Outreach Specialist, July 30, 2025
Thank you for your kind words! We're so glad to hear you're enjoying your new freezer and finding it easy to organize and access your items. We're also happy to know it's a great fit for your garage space. Wishing you many years of reliable performance!
If you ever have questions or need assistance, feel free to reach out via Live Chat at Frigidaire.com, or call us at 1-800-374-4432. We're available Monday through Friday, from 8:30 AM to 8:00 PM EST. – Maria
If you ever have questions or need assistance, feel free to reach out via Live Chat at Frigidaire.com, or call us at 1-800-374-4432. We're available Monday through Friday, from 8:30 AM to 8:00 PM EST. – Maria
Written by a customer while visiting frigidaire.com
Customer Rating
5
Quality
on July 29, 2025
Posted by: Beast Mode
[This review was collected as part of a promotion.] Extremely pleased with performance of freezer and how quiet it is. Door gasket seals very tight and very happy with flexability with shelving and racks.
Response from frigidaire.comBy Maria, Online Outreach Specialist, July 30, 2025
We're thrilled to hear you're enjoying the performance and design of your freezer—especially the quiet operation and flexible storage options! Thank you for sharing your feedback. If you have any questions or need assistance in the future, feel free to connect with us via Live Chat at Frigidaire.com or call us at 1-800-374-4432, Monday–Friday, 8:30 AM to 8:00 PM EST. – Maria
Written by a customer while visiting frigidaire.com
Customer Rating
5
Upright Freezer
on July 29, 2025
Posted by: Core28
[This review was collected as part of a promotion.] Happy with the quality and size of this upright freezer.
Response from frigidaire.comBy Maria, Online Outreach Specialist, July 30, 2025
We're so glad to hear you're happy with the quality and size of your new freezer! If you ever need assistance or have questions, we're here to help. Please connect with us via Live Chat at Frigidaire.com or call us at 1-800-374-4432, Monday–Friday, 8:30 AM–8:00 PM EST. – Maria
Written by a customer while visiting frigidaire.com
Customer Rating
5
LAST FREEZER
on July 29, 2025
Posted by: CONRAD 66
[This review was collected as part of a promotion.] MY WIFE LOVES HER NEW STAND UP FREEZER!
Response from frigidaire.comBy Reed, Online Outreach Specialist, July 31, 2025
That’s fantastic to hear! We’re so glad your wife is loving the new stand-up freezer. If you ever have any questions or need support down the road, feel free to reach out through live chat at Frigidaire.com or call us at 1-800-374-4432, Monday–Friday, 8:30 a.m. to 8:00 p.m. EST. Thanks for choosing Frigidaire!
- Reed
- Reed
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great size
on July 30, 2025
Posted by: Kirby family
[This review was collected as part of a promotion.] This freezer is made to be kept in the garage and it works great. Easy to adjust shelves and easy to find the foods since it is upright and not a chest type freezer. We have always loved Frigidaire products because of their longevity and low maintenance
Response from frigidaire.comBy Maria, Online Outreach Specialist, July 31, 2025
Thank you for sharing your positive experience with your freezer! We're glad to hear that it's easy to use, convenient, and meets your expectations for durability and low maintenance. If you have any questions or need further assistance, please feel free to reach out. You can connect with us through Live Chat at Frigidaire.com or call our Customer Support team at 1-800-374-4432, Monday through Friday, from 8:30 am to 8:00 pm EST. We're always here to help! - Maria
Written by a customer while visiting frigidaire.com
Customer Rating
4
Hermetically sealed
on July 30, 2025
Posted by: ERon
[This review was collected as part of a promotion.] Within 3 hours of plugging in our new freezer in the sweltering heat of our garage, it was down to ZERO and has been there ever since. The door to this freezer seems to be hermetically sealed - takes a real tug to get it open.
I wish the shelves in the door were removable or, even better, adjustable. I also wish that the status indicator light was somewhere more obvious than shining on the garage floor.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, July 31, 2025
Hi there. Thank you for sharing your detailed experience! We’re thrilled to hear your new freezer reached 0°F so quickly—even in the heat of your garage—and that it’s holding temperature consistently. That tight seal is by design to help lock in the cold, but we understand it can require a strong tug.
We also appreciate your suggestions about the door shelves and the placement of the status indicator light. Feedback like yours is incredibly helpful as we continue improving our designs to better meet our customers’ needs. Thanks again for choosing Frigidaire!
For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
We also appreciate your suggestions about the door shelves and the placement of the status indicator light. Feedback like yours is incredibly helpful as we continue improving our designs to better meet our customers’ needs. Thanks again for choosing Frigidaire!
For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com